6/10 Okay
Jules
Business traveler, Traveled with partner
Sep 27, 2024
Liked: Amenities, property conditions & facilities
This could have been a five star review if any effort at all was put into us. The room we were given in a HUGE empty hotel that prides itself on being by the water and having amazing views was one with a view of a wall and roof with huge noisy hvac units. We were only staying because we had just got some terrible news that our baby that I was carrying was sick and we had to do genetic testing at UC Davis. Fighting about a not exactly clean badly placed room was not something we felt like battling so we just dealt with it. I will say, the hotel itself is beautiful. The food at the restaurant was incredible and the waiter was great. We were literally the only people in there so that was a bit scary we thought for sure the food would match the room but we were mistaken! It was great! The outside recreational area is amazing, had we been able to enjoy it we would have. If the staff would have even looked our way and tried to be accommodating at all we may have gone back but that didn’t happen so we will never ever go back. Nope. It’s a waste of an amazing space to have employees who do not even look at the customers or acknowledge them when they walk through the hall.
Jules
Stayed 1 night in Sep 2024