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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Exterior
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
15 Windi Grove Drive, Waynesboro, VA, 22980
  • P. Buckley Moss Gallery
    ‪18 min walk‬
  • Wayne Theatre
    ‪5 min drive‬
  • Rockfish Gap Entrance Shenandoah
    ‪9 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn

Waynesboro hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Comfort Inn offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

This Waynesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.

Comfort Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Waynesboro
Comfort Inn Waynesboro
Comfort Inn Waynesboro Hotel Waynesboro
Comfort Inn Hotel
Comfort Inn Waynesboro
Comfort Inn Hotel Waynesboro

Comfort Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 859 reviews
Rating 8 - Good. 308 out of 859 reviews
Rating 6 - Okay. 107 out of 859 reviews
Rating 4 - Poor. 43 out of 859 reviews
Rating 2 - Terrible. 27 out of 859 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i SLEPT SO VERY GOOD
Stayed 1 night in Dec 2024

8/10 Good

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and several restaurants close by
Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities
To boil or Not to Boil
Our only major complaint had to do with the water temperature in the shower and sink. I gave up on the shower because there was only a narrow control band for truly cold water and the rest of the band was "lobster boil" hot! There was no setting that produced comfortably warm water. A very small stream of water in the sink produced similar results.
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I slept so well here. The beds are comfy and rooms are quiet. At at Cracker Barrel right next door.

6/10 Okay

Clarence

Traveled with family
Just wasn’t clean as the others I’ve stayed in.
Stayed 3 nights in Nov 2024

6/10 Okay

Justin

Stayed 1 night in Nov 2024

8/10 Good

Bryan

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Disliked: Staff & service
The one staff person seemed completely uninterested and annoyed when checking me in. Her 8 year old son(?) pretended to be the one to check me in all the while playing on the front desk computer. At first it was cute but then he started making inappropriate wisecracks mocking me as I was trying to check in while the desk clerk talked on the phone, ignoring me and letting the young boy pretend to check me in. When the desk clerk finally checked me in, she was rude and would barely engage with me, did not welcome me as a guest and handed my key card to me barely making eye contact. Later in the evening as I was trying to purchase a snack item, I was ignored for 2-3 minutes standing at the counter with my snack and cash while the desk clerk was engaging with family members or friends rather than taking care of me as a customer. The young boy started making inappropriate comments to me again. When she finally came over to help she was snarky when asking me if she could help me. After returning to my room I could hear the young boy yelling and causing a ruckus in the reception area and he is still loud in the reception area as I’m writing this review. If there were a zero star rating available, zero stars would be my rating.
Stayed 5 nights in Nov 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Traveled with partner
Liked: Staff & service
Floor in room was very dirty. Ask for it to be mopped. It was cleaned somewhat, still sticky and had dirt on floors. Carpet seemed to be clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2024

10/10 Excellent

Jody

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Our room was by the door at the end of the hall and because we had our dog - he was very restless and barked at all the noise of people going in and out.
Stayed 1 night in Nov 2024

8/10 Good

Dar

Liked: Property conditions & facilities
People that worked there were very nice 👍
Stayed 1 night in Oct 2024

8/10 Good

Kristine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Traveled with partner
Disliked: Staff & service, property conditions & facilities
What a total cluster f:@$& we tried to get this resolved but never heard from property!!!! We did hear from Expedia briefly. I will NEVER use either again! Yes, word of mouth travels fast!!!! Charged but wasn’t even in the State of Virginia!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jan Alfred Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a gem outside SNP. If you are traveling the whole park and hitting the south part, the property has great value! Room was spacious, breakfast was great (has bacons!!) and great staff

2/10 Terrible

DOUGLAS B

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We cancelled this trip but Expedia did not confirm cancellation as their site returned "problem" numerous times. Could not get through on phone.
Stayed 4 nights in Oct 2024

6/10 Okay

Nathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Misheal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room,great staff, amenities could be better for the price paid.
Stayed 1 night in Oct 2024

2/10 Terrible

Keisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was quiet and tucked away from the road. Room appeared to be clean, however the carpet felt "moist" and the floors without carpet were sticky. The ceiling began to leak over one of the beds after a really heavy rain. I was on the second floor, not sure where the water actually came from that leaked into my room. Shower stayed luke warm at best. After one night, I had enough. All was reported onsite to staff, although friendly, they where unable to resolve the issue and provide me with a similar accommodation and I had to locate my own arrangements with a sister hotel next door. Never had an experience like this, very unpleasant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing front desk personnel were absolutely fantastic both Am and pm Breakfast was great. Nice verity to pick from. Room was excellent bed was wonderful slept better than I do at home.
Stayed 1 night in Sep 2024