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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Free daily full breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
1302 Richmond Ave, Staunton, VA, 24401
  • Frontier Culture Museum
    ‪17 min walk‬
  • American Shakespeare Center
    ‪4 min drive‬
  • Mary Baldwin College
    ‪4 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

7.8 out of 10
Good
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Staunton hotel with free breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a TV in a common area.
Comfort Inn & Suites offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.
A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Staunton
Comfort Inn Staunton
Comfort Hotel Staunton
Comfort Inn Staunton Hotel
Staunton Comfort Inn

Comfort Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 809 reviews
Rating 8 - Good. 306 out of 809 reviews
Rating 6 - Okay. 113 out of 809 reviews
Rating 4 - Poor. 54 out of 809 reviews
Rating 2 - Terrible. 38 out of 809 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Juliet

Disliked: Cleanliness, staff & service
This place is dirty and disgusting. Also, they double charged me and refused to fix the error. Very rude on the phone when trying to solve the issue.
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Tim

Stayed 1 night in Apr 2025

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good except a loud bathroom fan that you cannot turn off. Closed door helped.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
It was clean the breakfast was delicious but when ready to take a shower the water was cold or maybe I should say Luke warm. Other than that it was a good night.
Stayed 1 night in Apr 2025

8/10 Good

Sidik

Traveled with group
Liked: Cleanliness, staff & service
All good
Stayed 1 night in Apr 2025

8/10 Good

Amy

Business traveler
Liked: Staff & service
Disliked: Amenities
The bathroom door in my room did not open all the way - it hit the toilet. There was no way to get to the shower without closing the door. It was very poorly done.
Stayed 1 night in Apr 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location clean and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Annah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet but yet close to the highway
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the freeway. Nice breakfast choices.
Stayed 1 night in Mar 2025

10/10 Excellent

Gianni

Stayed 1 night in Jan 2025

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely front desk check in lady !!! So kind and helpful
Stayed 1 night in Feb 2025

2/10 Terrible

Kathy

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place had dirt in the phone cradle that looked like it hadn’t been cleaned in weeks. Bed covers had hairs on them and stains. When I called the front desk she told me to take off bed and bring it down to her at the desk.REALLY!! Then when I got there she said she couldn’t see any hair and proceeded to Argue with me. Again, REALLY!! Toilet seat so loose I nearly fell off. Her answer to why all the hair on the bed sheet was is because it’s a pet room. Oh and the stink bugs on the curtains, “oh yea, we’ve been having a real problem with them this year. Don’t worry, they don’t sting you”
Stayed 1 night in Feb 2025

6/10 Okay

Alice

Stayed 1 night in Feb 2025

8/10 Good

Injoo

Liked: Cleanliness, staff & service
Everything was ok!
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très propre accueil chaleureux
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo stay after a long day of driving

The whole stay was a really great, but the best part was the lady who checked me in- I did not catch her name but she was so helpful and cheery! The room was clean and comfortable would happily stay again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Breakfast great/ upgrade bldg/ service w/ a smile

When we first checked in the young lady that evening was very cold and unwelcoming. We have experienced friendlier service on the road to Florida having to stop just to sleep and cheap places. The lady the next morning was very friendly. Then again that night when we came back the first was back, she didn’t even say a word. The room appeared nice, then we found black hairs in our tub on our toilet & all over the bed. The bathroom was not cleaned well. The tub was slippery like soap scum slippery. The carpet could use cleaning. The bed was so hard we both tossed and turned. And the pillows were like throw pillows for a couch. My husband enjoyed the breakfast. He said his favorite was the cinnamon roll waffles. The selection is good tasted good and was hot! Hotel needs upgrades and better cleaning, and improve night staff welcoming guests. Friendly behavior goes long way. A simple smile can change the way someone’s day/night. It can change the way they react to you.
Stayed 2 nights in Feb 2025

8/10 Good

James

Disliked: Property conditions & facilities
What I liked was close to the highway, and what i didn't like how unkept and dirty this was!
Stayed 1 night in Feb 2025