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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Interior
Courtyard
Bar (on property)
British cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪3 min walk‬
  • Gentleshaw Birds of Prey and Wildlife Centre
    ‪5 min drive‬
  • Stafford Castle
    ‪5 min drive‬
  • Birmingham (BHX)
    ‪54 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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The price is $104
per night
$124 total
includes taxes & fees
Feb 18 - Feb 19
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About this property

The Swan Hotel, Stafford, Staffordshire

4-star Stafford hotel with restaurant
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Swan Hotel, Stafford, Staffordshire is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Swan Brasserie - This brasserie specializes in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 to 13 for adults and GBP 2 to 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults, and GBP 2.00 to 7.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 946 reviews
Rating 8 - Good. 263 out of 946 reviews
Rating 6 - Okay. 66 out of 946 reviews
Rating 4 - Poor. 22 out of 946 reviews
Rating 2 - Terrible. 11 out of 946 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Ayshea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolutely amazing 1 night stay here. The staff are all so friendly, room was perfect and it is in such a great location. We dined at the restaurant in the evening and had breakfast to. Food was an amazing quality and tasted amazing. Would stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very important with this hotel
Stayed 1 night in Nov 2024

8/10 Good

Howard

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kelli, Northampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were really hard and uncomfortable, terrible nights sleep. Breakfast no items left had to keep askign them to refill. Hot food took a long time to come out.
Stayed 1 night in Oct 2024

8/10 Good

Mali

Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat is the wrong size and was very loose, making it uncomfortable to use. The room was on the small size. Other than everything was good. Very convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
We stay quite regularly at the Swan visiting family in Stafford . We find it quite good from service point of you and great location. However for the most part staff do not smile , maybe we are spoilt living in Ireland where staff in hotels are more friendly and the manager would at least acknowledge you particulalry as we are a repeat customer staying upwards of 4 nights at a time !There were a couple of exceptions including the night attendent & one /two bar staff . In terms of food quality the cooked food for breakfast is very good. Rooms are always clean & comfortable although little dated.
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous, so comfortable and clean. Breakfast great choice, beautifully cooked. Just a shame staff were seldom on reception so we couldnt ring to book a relative in for dinner or reserve a table while away from the hotel. Let the service down as staff otherwise were all so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Stayed 1 night in Sep 2024

10/10 Excellent

john, erskine

Stayed 1 night in Sep 2024

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an issue. Your sat nav tells you have arrived but if you miss the side street, to the car park, you have to go round again, we found it after asking several prople, and he drew a map for us.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building, staff were super helpful. Room comfortable and hotel in a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday stay
This was a birthday celebration stay. The staff were very helpful and the accomodation good. Our only disappointment was that the birthday meal took nearly one our for our main course and a good half hour for our desserts. It was a Saturday evening but we had booked for 6.30pm.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and look out for the live music nights
Staff are amazing. Rooms have character. Rooms facing the street are a little noisy in summer when you have open the windows but apart from that lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the convenience and the friendly staff food was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel in the center. Quirky decor and great staff who go above and beyond
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Lovely room, good dinner, excellent breakfast. Great pub with live band the night we stayed. Was a little noisy later on but not a big issue. Would definitely recommend.
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming bar and restaurant area - excellent quality breakfast Sadly no food available after 8 pm and this was not communicated in advance - very disappointing after a long journey!
Stayed 1 night in Sep 2024