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The Moat House

4.0 star property

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Photo gallery for The Moat House

Property grounds
Garden
Interior
Interior
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Cannock Chase
    ‪4 min drive‬
  • Stafford Castle
    ‪9 min drive‬
  • Stafford Gatehouse Theatre
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪39 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Accessible

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About this property

The Moat House

4-star Stafford hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
The Moat House offers 41 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a garden, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.

The Moat House is a smoke-free property.

A complimentary English breakfast is served each morning between 8 AM and 10 AM.
Orangery Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • In-room crib
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 571 out of 824 reviews
Rating 8 - Good. 199 out of 824 reviews
Rating 6 - Okay. 43 out of 824 reviews
Rating 4 - Poor. 5 out of 824 reviews
Rating 2 - Terrible. 6 out of 824 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julie

Traveled with partner
Our seventh stay at the Moat House. So nice to see familiar faces as this shows the MH retains staff. Friendly reception staff, bar staff and attentive restaurant staff. A particular mention for Alex in the bar and Amy in the restaurant please. We were surprised on our return to the room on day 2 that it had not been serviced. We were told that we should have put a sign out requesting service. This was new to us and ought to have been mentioned on check in. We could not redeem our LP points on checkout as, apparently, we can only do this ‘at the till’. As everything went on one tab and we didn’t pay either at the bar or in the restaurant this appeared to be rather petty and irritating. Apart from the above of course we will stay again. The restaurant is wonderful with skilled chefs respecting the food and mindful of their customers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Hotel was very good. Service and staff were excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rubbish Staff, nice breakfast
Very poor nights stay. The staff (not the guest, the staff!) deemed it acceptable to slam doors and shout down the corridor to each other after 2300 and then again at 0700. Had quieter nights sleep at a Travellodge. When I asked why, they were apparently trying to fix the boiler…… Then fix it quietly so you don’t wake my young family at 0700 on a Sunday morning!
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly gorgeous setting. Breakfast staff were so lovely and kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the M6 The Moat House makes for a lovely staging post. Restaurant specialises in steaks. It’s stylish and popular with locals so booking is important. The hotel is an upgraded historical lodge and has stylish decor throughout. The room was spacious and comfortable. My only mild disappointment was the breakfast was a bit small. Overall strongly recommended.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
Nice hotel, pleasant rooms, pleasant staff. Food is OK if a little underwhelming for the price charged.
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable
Hotel is clean and the room is comfortable and well taken care of. Staff are friendly and helpful. The food was to a reasonable standard but the menu in the bar/restuarant was a bit limited; there was not one salad on the menu - which is what I really wanted. Also there is no gym at the hotel and with the snow yesterday going for a run in the cold and dark on narrow country lanes was not really an option.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susan, Swindon

Traveled with family
Liked: Cleanliness, staff & service
Super stay, our third visit. The team are always so welcoming. A couple of bits that could have been improved on.... the heating turned on in my room before my arrival. There were a couple of small issues but the hotel was happy to put right had I asked.
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & nice place to stop.
Our second stay at The Moat House, the staff are wonderful, the rooms are spacious, the are dog friendly. The decor is sympathetic to the period building. A couple of negatives, despite asking for advice I couldn’t get the room warm enough during the night. The hotel is popular for wedding/ birthday events, unfortunately some other residents aren’t as considerate, who let their children run and down the corridor at 1am. That’s not the hotel’s fault but it did mean we didn’t sleep too well. Fortunately the excellent breakfast and service helped to make up it
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long journey we were welcomed warmly. Our booking for dinner in the bar was good and food great. White wine could have been more chilled.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first time I have stayed here and as always can find no fault. Room was excellent. Staff were very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service
A pleasant stay. Room was ready early, which was nice
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath tub did not fill was taking forever think there an issue with plug maybe and could turn the heating up at night for some reason
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Property conditions & facilities
The room was pleasant and quiet. The staff had bent over backwards to give us a ground floor in order to accommodate our disabled grandchild. Very nice area.
Stayed 1 night in Oct 2024

10/10 Excellent

Bette

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely peaceful place with its own moat and fishpond as well as a working canal behind it. Dog friendly, with a dog bed and bowls supplied. My second visit with my two dogs.
Stayed 1 night in Oct 2024