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Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

View from property
View from property
Outdoor pool
View from property
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

3.5-star St. Thomas hotel close to Magens Bay Beach
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Windward Passage Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This St. Thomas hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 396 out of 1417 reviews
Rating 8 - Good. 367 out of 1417 reviews
Rating 6 - Okay. 279 out of 1417 reviews
Rating 4 - Poor. 201 out of 1417 reviews
Rating 2 - Terrible. 174 out of 1417 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cherley

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not properly cleaned upon Check in. They were overbooked and put me in a room that had pluming issues. Also Check in is supposed to be at 4pm was not allowed to check in until 6pm.
Stayed 1 night in Jan 2025

6/10 Okay

Jeremy

Traveled with partner
Building is beautiful at night, great location, walking distance from everything downtown.
Stayed 5 nights in Dec 2024

6/10 Okay

Brian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Under renovation, might be improving

It's pretty run down right now. They are currently renovating the lobby. The rooms are decent, but not great. Internet connectivity was spotty at best. Restaurant and bar isn't open every night and seems somewhat random about the nights it is closed. Neighborhood behind the hotel is a bit sketchy.
Stayed 10 nights in Jan 2025

10/10 Excellent

Shania

Stayed 1 night in Jan 2025

6/10 Okay

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
I understand that the hotel has suffered from several hurricanes, however if management cannot find the resources to bring the hotel up to the standard it should be close, the staff in the dining room, hide from us on Sunday because they didn't want to serve us after 10:30 am, on Saturday they refuse to take my order because the cook turns off his stoves at 10:30 am, the hotel has a posted sign on the menu that breakfast is served till 11 am, I had to go to the front desk and asked for a manager, who was not available at any time. the staff though friendly at times had a nonchalant attitude about service, the front desk clerk stood with both hands on her hips in a defensive posture, as I spoke to her about the staff in the restaurant, the lobby area is under renovations, signage not clearly posted where the new check-in area was, I walked around the courtyard several times, before seeing a sign, parking lot is surrounded by several abandoned cars and buildings.
Stayed 3 nights in Jan 2025

6/10 Okay

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Uselta

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
close to main road
Stayed 2 nights in Dec 2024

2/10 Terrible

Maidevis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful rooms, terrible location. The rooms are falling apart.
Stayed 4 nights in Jan 2025

4/10 Poor

Anita

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Trudy

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Stuck in St. Thomas

Stayed 1 night in Jan 2025

2/10 Terrible

Kiara

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve NEVER stayed in anything like it before in my life! Infested with Water bugs, bathroom lights didn’t work at all. Toilet wouldn’t flush and the tub😩 Complained multiple times, was promised that they’ll switch me rooms from the day that I arrived but kept being told it was a full house. If it wasn’t for my sister staying there as well we would’ve had a bathroom to use during our stay for the times we were in the room.
Stayed 3 nights in Jan 2025

2/10 Terrible

Niketa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have my room and I paid for ocean view. Bath tubs was big brown stain toilet didn’t want to flush I wind never go back here
Stayed 3 nights in Jan 2025

8/10 Good

Kevin

Traveled with family and small children
The service was goo. The room was spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Quiet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was nice. The did lose power for 3 hours but it was a decent stay
Stayed 2 nights in Jan 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

book it

Great location, very nice hotel great price
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Bjon

Disliked: Staff & service, property conditions & facilities
The housekeeper was modest, didnt touch any belongings
Stayed 2 nights in Jan 2025

2/10 Terrible

Ommariow

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Neidaliz

Stayed 1 night in Dec 2024

10/10 Excellent

Tarvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very convenient, everything is walking distance. The rooms are clean and staff very friendly and helpful. I would recommend this property.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rickardo

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I did not like nothing . It was the most uncomfortable experience i ever had. Electricity went out toilet run over fridge leaking. I would not recommend anybody to go there. I am just leaving with the biggest regret in my life.
Stayed 3 nights in Jan 2025

10/10 Excellent

christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tremelle

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025