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The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Beach Resort & Spa at Frenchman's Reef

3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Exterior
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk
On the beach, white sand, beach cabanas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Frenchman's Bay
    1 min walk
  • Morningstar Beach
    1 min walk
  • Havensight Mall
    4 min drive
  • St. Thomas (SPB-St. Thomas Seaplane Base)
    12 min drive

Room options

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, View

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Suite, 1 Bedroom, Non Smoking, View (Balcony) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, View (Balcony)

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 355 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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$1,339 total
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About this property

The Westin Beach Resort & Spa at Frenchman's Reef

4.5-star St. Thomas resort close to Bolongo Bay
Catch some rays at the beach or spend the day relaxing at The Westin Beach Resort & Spa at Frenchman's Reef's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
The Westin Beach Resort & Spa at Frenchman's Reef offers 394 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
The Westin Beach Resort & Spa at Frenchman's Reef features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 9500 square feet (883 square meters) include conference space. This luxury resort also offers spa services, gift shops/newsstands, and concierge services. For a surcharge, an airport shuttle during limited hours is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2022.

The Westin Beach Resort & Spa at Frenchman's Reef has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Luna Mar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin - Overlooking the ocean, this sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast - Overlooking the pool, this coffee shop specializes in American cuisine and serves light fare only. Open daily.
Edge Bar - This poolside bar specializes in Caribbean cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Crib (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.00 per stay
Cribs (infant beds) are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1126 reviews" "
Rating 8 - Good. 322 out of 1126 reviews" "
Rating 6 - Okay. 180 out of 1126 reviews" "
Rating 4 - Poor. 75 out of 1126 reviews" "
Rating 2 - Terrible. 64 out of 1126 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Staff was helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying here
Stayed 3 nights in Aug 2024

8/10 Good

Sue Ann

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The outside pool bar is not open late enough. The restaurant staff are not in a hurry and some were very unfriendly… yeah, we were without air conditioning for 24 hours when we first got there due to the storm. It was very hot and very inconvenient.
Stayed 7 nights in Aug 2024

10/10 Excellent

Coleen

Traveled with family
Liked: Amenities, property conditions & facilities
Property was great and the view was beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Erek

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. Very updated. Check-in was several hours past time, given a very nice, ocean view room, however was next to the main garbage which we heard the trucks every night and view was blocked by trucks
Stayed 5 nights in Aug 2024

2/10 Terrible

Adrian

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only thing i like about this property the view. Everything else was ridiculous. The property itself for a newer resort lacked convenience and ease of access. Literally got locked out of our room multiple times and received nothing for the inconvenience. The last time they literally had to cut the wall next to the lock to get in. The fact that their was no life guard on duty at pools is not safe at all. Also the staff was rude and ignoring a ton of people at the edge bar. Hate to say it but anyone of color definitely wasnt getting a drink immediately. It was so hard to watch. Never staying at the Westin again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. The first day the air conditioning was not working due to a hurricane and it was miserable because it was 90 degrees in the room. Service was good. The pools were nice. Shops were closed because they didn’t have power.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly S

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely on island time
Stayed 4 nights in Aug 2024

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Pools were gorgeous!!!! The private beach was closed but there was readily available cabs to take you to beaches
Stayed 4 nights in Aug 2024

6/10 Okay

Elizabeth A

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice but the pools could have used more thorough cleaning. Checkout was also 11am and we went to try ice at 10:45 am and were already locked out of our room. 1 out of 4 people that worked at the hotel were very nice. Restaurant and convenience store are outrageous. Only 3-4 options for lunch/dinner for adults. The kids had more options than the adult menu. I can understand that everything is more expensive however more options would have been great!
Stayed 6 nights in Aug 2024

6/10 Okay

Shayne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Views were amazing, place is was modern, shower drain was extremely slow. Overpriced
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Beautiful island!! Staff was friendly and helpful. We will be coming again!
Stayed 5 nights in Aug 2024

10/10 Excellent

NODIA A

Liked: Amenities
Np
Stayed 3 nights in Aug 2024

6/10 Okay

Kymeyone

Disliked: Cleanliness, staff & service
Considering the price, look at other options.
Stayed 5 nights in Aug 2024

6/10 Okay

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Witnessed they applied different rules to different guests. Staff did not provide accurate information on excursions. The hotel does not provide water inside your room despite the costs. Housekeepers will not clean your room. The room had some disgusting black mold or bacteria in the shower. The online reviews are accurate and the 5 star reviews seem false. We didn’t listen to the reviews but experienced everything the reviews mentioned from staff seemed miserable, overworked and the mangers all unhelpful. Great place to visit for food and views, but not a place to stay!
Stayed 4 nights in Aug 2024

4/10 Poor

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did not handle a slight hurricane very well at all. My bedroom was soaking in water, and there were not efforts to clean it up fast enough. They kept on handing us towels and there were not enough towels to sop up all the water. It wasnt handled very well.
Stayed 4 nights in Aug 2024

8/10 Good

Cynthia

Traveled with family
Liked: Staff & service, property conditions & facilities
What I didn’t like was the additional $75 fee per day for amenities. If you are staying as a guest you shouldn’t have to pay additional money to use the pools at the resort. The resort is beautiful and the staff is nice. But do not recommend it because of the $75 fee per day for amenities.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kristina, Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrienne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to this resort for my birthday with my spouse and another couple. We arrived after a hurricane had passed and the resort Was still trying to recover from it. There was no air conditioning at the resort for about a day, but the staff was very accommodating and the issue was resolved within a reasonable timeframe for the severity. Our room was not cleaned when we arrived, and we were advised it would be a while before it was able to be cleaned due to shortage in staffing also due to the storm. The front desk staff did upgrade us for the inconvenience at no extra cost. The upgraded room which was a Suite was very beautiful and had a great view. All staff extremely nice and helpful. Will stay again if I ever go back to St.Thomas. Amber the bartender at Luna Mar was amazing and gave great recommendations on what to do around the island.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shakira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The hotel is beautiful and the views from different points of hotel was gorgeous. The staff were friendly and helpful. They have a shuttle that takes you between the two sister hotels, this was helpful. My only complaint is the hotel bed was hard. So my sleep was not the most comfortable.
Stayed 4 nights in Jul 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Amenities
This hotel was not great no Air Conditioning for two days and they didn’t nothing to compensate people I asked for a refund did not get one
Stayed 6 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation! The restaurants gave great variety with relaxing, beautiful ambiance and no waiting. The facilities were clean and luxurious. The private beaches were perfect for our family with minimal crowds. It was just a laid back, fantastic time at a beautiful resort. I would recommend and I would return again without hesitation! This has to be one of the best, if not the best, resort on the island.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jean-Gardy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views
Stayed 4 nights in Aug 2024

10/10 Excellent

Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024