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The Ritz-Carlton, St. Thomas

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, St. Thomas

Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Lobby lounge
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Secret Harbour Beach
    1 min walk
  • Cowpet Bay
    5 min walk
  • Turquoise Beach
    3 min drive
  • St. Thomas (STT-Cyril E. King)
    29 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 1976 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Oceanfront

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Club Level)

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom (Club Level)

  • 1080 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom, Ocean View

  • 893 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room, 3 Bedrooms, Oceanfront

  • 1976 sq ft
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

Floor plan

Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 459 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Double Bed, Balcony, Ocean View

  • 1539 sq ft
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

  • 968 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Resort View

  • 459 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 1080 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 459 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, St. Thomas

5-star St. Thomas resort steps from Secret Harbour Beach
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, St. Thomas's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
The Ritz-Carlton, St. Thomas features a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink.

Business amenities at this 5-star property consist of a business center, 4 meeting rooms, and limo/town car service. This Mediterranean resort also offers a children's pool, spa services, and a terrace. Onsite self parking and valet parking are complimentary.

The Ritz-Carlton, St. Thomas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Alloro - This restaurant serves dinner only. Reservations are required.
Coconut Grove - Overlooking the ocean and pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sails - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Open daily.
Room service is available.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 15 to 45 for adults and USD 10 to 27 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Alloro
  • Coconut Grove
  • Sails

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkeling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 18 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults, and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
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Great Bay
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The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
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Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 195 out of 338 reviews" "
Rating 8 - Good. 58 out of 338 reviews" "
Rating 6 - Okay. 39 out of 338 reviews" "
Rating 4 - Poor. 24 out of 338 reviews" "
Rating 2 - Terrible. 22 out of 338 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024

8/10 Good

Lawrence

Traveled with partner
Nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

martin

Stayed 5 nights in Jul 2024

8/10 Good

Chee Chee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
When I paid an extra $300 daily resort fees I was not expecting to be exposed to the outside terrain. It was giving motel six vibes. The room it self was ok but I don’t do well with bugs and other wild life creators. If you are like me try to contact the hotel before booking to ensure you get a hotel room and not a motel room. Thank goodness for the golf cart transportation. Saved us from snakes and other wild life.
Stayed 5 nights in Jul 2024

10/10 Excellent

curtis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 4 nights in May 2024

10/10 Excellent

Aurelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical garden, clean property.
Stayed 7 nights in Jun 2024

4/10 Poor

Rony

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was extremely rude. Water kept shutting off in our room. restaurant food was terrible. The ice pop we had at the beach was delicious. the room was nice and clean. We ended up leaving and staying at an AirBNB by the beach. the place is SUPER overpriced for what you get. 2 star hotel at most. save your money! DO NOT BOOK THIS HOTEL!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Amenities, property conditions & facilities
Outstanding service!
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
D
Stayed 5 nights in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AMAZING!!! We’ll definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

robert L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

gerald p ferguson

Stayed 1 night in May 2024

8/10 Good

Jesse

Liked: Staff & service, property conditions & facilities
Dirty linens but the staff and the amenities were great
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The property is gorgeous. Everyone was so kind and helpful. Will definitely stay again
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
The staff is absolutely amazing! The rooms, grounds, pool & beach area are immaculate. We can’t wait for a return visit!
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 2 nights in May 2024

6/10 Okay

Maricela, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in May 2024

8/10 Good

John, Highland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more dining options on property. Staff was friendly but not quite the caliber one would expect from Ritz-Carlton. That said, I would definitely book a return trip and recommend this location to friends and family.
Stayed 7 nights in May 2024

2/10 Terrible

Lenyra

Stayed 4 nights in May 2024