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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkeling, beach bar
Exterior
On the beach, beach umbrellas, snorkeling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪2 min walk‬
  • Blackbeard's Castle
    ‪5 min drive‬
  • Magens Bay Beach
    ‪8 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪10 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout drapes

Beachfront Premium Double Bed Room

  • Beach view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout drapes

Beachfront Premium King Room

  • Beach view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

3.5-star St. Thomas hotel with 2 restaurants
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emerald Beach Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach hotel also offers a vending machine, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Emerald Beach Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 369 out of 1010 reviews
Rating 8 - Good. 255 out of 1010 reviews
Rating 6 - Okay. 189 out of 1010 reviews
Rating 4 - Poor. 105 out of 1010 reviews
Rating 2 - Terrible. 92 out of 1010 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 2 nights in Jan 2025

6/10 Okay

Antoinette

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The property sits on a semi private beach which is beautiful. The property itself is average. The property needs to be updated, however, the rooms are ok. Nothing great but they are roomy and clean for the most part. I love having a beach side balcony. Every unit does. When you walk in the lobby, the doors are manual & the lobby is dusty and full of webs in the ceiling. The dining area also have webs around their lighting and in the ceilings. The ice machine is rusted on the outside. The pool was great. The food was good but it is costly. Some of the staff were great but I think the majority of the workers we encountered were rude (hotel, stores and restaurants, even airport staff) which is not a good experience for visitors. For the price, I think it could be better.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the city traffic
Stayed 2 nights in Jan 2025

8/10 Good

Rovena

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Charles Patrick

Traveled with group
Disliked: Property conditions & facilities
The pool was always dirty, but the dining was perfect. Good food.
Stayed 7 nights in Jan 2025

6/10 Okay

Deborah L

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was disgustingly green. Needed serious attention. Beach has great potential but had junk laying around. Bar staff girls were rude even though we tipped very well. All other staff were very polite and gracious. Not very much service to guests staying at tge hotel for what we paid.
Stayed 5 nights in Jan 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to the airport and was enjoyable watching planes take off and land. The rooms were spacious and clean. The beach is right off the restaurant/bar. There are plenty of lounge chairs and water sports right there. We rented a car but taxi service was right there when needed. You are 10 minutes from downtown with many shops and restaurants. I would stay at this hotel again.
Stayed 5 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emerald Beach Resort was perfect for us. The room was comfortable, and the beautiful beach was just steps away. Restaurant and Bar on site and it's not too far away from other options. We very much enjoyed our stay and look forward to a return trip.
Stayed 6 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shayle

Liked: Cleanliness, staff & service
I love staying here it I feel so safe and comfortable I just wish they would upgrade the rooms and make more modern.
Stayed 2 nights in Jan 2025

6/10 Okay

Barbara

Disliked: Property conditions & facilities
Staff excellent, Just hotel run down a bit.Nice beach.Needs paint, i sadly Saw a good amountt TRASH ,right on beach, unacceptable.Not staffs fault, but possibly hire Someone to enforce littering.
Stayed 1 night in Jan 2025

2/10 Terrible

Sean

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation because my flight was delayed because of a snowstorm that shut down the airport. It was non-refundable and when I got there two days later they said they already rented the room. I lost 4 nights I paid for and was stuck on St Thomas with no place to go. I called the front desk on the day I was supposed to arrive and they said it was okay they would hold the room. Yet 2 days later when we arrived. They canceled by paid reservation and rented the room to someone else. They should be arrested this is not legal.
Stayed 4 nights in Jan 2025

4/10 Poor

Sophia

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Alexis

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room was filthy. I was eaten by bed bugs.
Stayed 2 nights in Jan 2025

6/10 Okay

Rasheed

Stayed 1 night in Jan 2025

4/10 Poor

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Akthar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful location close to the airport. Great staff and nice beach view. My only complaint is the cleaning service had taken our leftover food which was a bit of an inconvenience but outside of that must recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exceptionally clean. However I was more wary of too many steps around the hotel. There was no light on one particular area where the steps were, and I almost fell off the steps. Other than that , I really like the hotel and restaurant.
Stayed 3 nights in Jan 2025

6/10 Okay

Tonya

Traveled with partner
I liked the property being on a beautiful beach. I didn’t like the service at the restaurant. The property needs to get turkey products like bacon and sausage. Very limited menu. Clean the cobwebs.
Stayed 1 night in Jan 2025

6/10 Okay

Stan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in desperate need of updating. In general the room was clean and the bed comfortable. It was difficult/impossible to keep the shower water temperature consistent. It would go from scalding hot to cool and back to hot. There were a lot of smokers on the property. It was difficult to sit on your balcony and the beach area without smelling smoke. The pool was unusable. Water was cloudy and debris in water. It is definitely not cleaned on the a regular basis. The bartender at the beach bar, Kat, was awesome.
Stayed 2 nights in Jan 2025

2/10 Terrible

PRESLEY

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't clean our room. Went to the front desk to get it cleaned, and they handed me towels, a dust pan and a broom. I complained to the property manager in the morning and it was more of the same bs. The water coming out of the shower is either extremely hot or cold, no in between, don't let your kids take an unsupervised shower or your vacation will be ruined like mines was.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco, Janesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on a Sunday and ordered drinks and dinner. We asked for a clean rag to clean the table but the waiter must have forgot. It took about 45 minutes for our drinks that were served right before our dinner. The burger was partially raw. We went up and got a clean rag and cleaned our own table. There was a lot of litter around the outskirts of the property. The front desk staff was exceptional and helpful. The housekeeping staff was exceptional. The beach was clean. The water was beautiful. The beds were comfortable. We felt safe.
Stayed 7 nights in Jan 2025

6/10 Okay

Shakeyia, Lauderhill

Great beach access
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024