Emerald Beach Resort

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkeling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior
On the beach, beach umbrellas, snorkeling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    2 min walk
  • University of Virgin Islands
    18 min walk
  • Honeymoon Beach
    3 min drive
  • St. Thomas (STT-Cyril E. King)
    10 min walk

Room options

Beachfront Premium Double Bed Room

  • 325 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Beachfront Premium King Room

  • 325 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

3.5-star St. Thomas hotel with 2 restaurants
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emerald Beach Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This beach hotel also offers a vending machine, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Emerald Beach Resort is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 13 to 19 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 13 to 19 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1001 reviews" "
Rating 8 - Good. 262 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 119 out of 1001 reviews" "
Rating 2 - Terrible. 111 out of 1001 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Yassinia Eloisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the attention to all guest
Stayed 5 nights in Sep 2024

10/10 Excellent

Androceto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sakura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kalynn

Traveled with partner
Disliked: Staff & service
Unfortunately I didn’t get to stay here due to their overly strict cancellation policy. I reached out in advance to try to reschedule the dates of my trip to a later date, and was told “unless you have a flight cancellation I can’t change or cancel your reservation.” I would just avoid this place, my flight originally got cancelled in the 1st place and there were no more flights from any airline going there (mind you my trip was for 3 nights) and the manager did not even want to refund me then, so I had to reschedule or lose almost a thousand dollars .. things happen and plans don’t always stay the same.. please please please make sure you go with a hotel that understands that!!
Stayed 3 nights in Sep 2024

6/10 Okay

Marie

Stayed 2 nights in May 2024

2/10 Terrible

lina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you are planning to stay only for one night because is really close and convenient this is the pace, but i don't recommend it for your vacation, the bathroom has grime, they need a deep cleaning, we found some bugs. Our room was close to the jet ski shack we can't even enjoy the view because of the jet ski stuff and the staff. Is really sad because this place has a lot potential but is in need for an upgraded and re accommodate the people who is selling you the activities. I won't stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

CARMEN, Sacramento

Traveled with partner
Disliked: Staff & service, amenities
Close to the airport and downtown. Shopping Shuttle is only one-way. Did not like Dining Managers attitude. She was rude to us but not to the Spanish-looking people.
Stayed 5 nights in Sep 2024

4/10 Poor

Keila

Stayed 3 nights in Aug 2024

8/10 Good

Wayne R

Stayed 3 nights in Sep 2024

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Lissette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had a great view. The beds were comfortable. Despite being by the airport it was not very noisy. The beach was clean and very convenient. The staff at the beach and bar were very nice. The restaurant needs an upgrade on food and service. I would stay again and do like I did this visit. Eat elsewhere.
Stayed 4 nights in Aug 2024

6/10 Okay

Michelle

Disliked: Amenities
Since the property is right on the beach, it makes the hotel bearable.
Stayed 1 night in Aug 2024

8/10 Good

Carlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the early check in option that was provided. Our room was ready and cool, and it was very easy process. The view from the room was fantastic and the ample amount of sofa and arm chairs and an outside veranda area with the view of the ocean, pool and surrounding scene was very tranquil. I did not like the limited meal options at the restaurant. The VI breakfast option was unappetizing, even for my ravenous teenage son. We ended up going into town to eat and purchase take out for dinner. Other than the food, I would highly recommend. Maybe it was the time of the season and hopefully will be better when we return for Thanksgiving break.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jude

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport- you could walk if necessary
Stayed 1 night in Aug 2024

2/10 Terrible

Lachelsea K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My lights went out and we was in the dark and the refrigerator was not cold
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach! Friend Staff! Nice Bar & Restaurant! Room Very clean. Pool needed soon attention. Very relaxing!!
Stayed 1 night in Aug 2024

8/10 Good

Mark, Seal Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and bar.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Excellent location & beautiful views.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool with waterfall, very nice! Staff, all very helpful and positive! Bar & Dining Convenient!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Shenella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was excellent. This was a repeat because of the great stay the first time. This trip was no difference. You have an incredible staff who are able to work amicable even under stressful conditions. We would appreciate it though if the restaurant would accept cash. Whatever the security issues are fix it so that your guests have alternative options.
Stayed 1 night in Aug 2024

4/10 Poor

noe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mathew Lee, Hamshire

Stayed 4 nights in May 2024