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Hotel Waldhaus am See

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Waldhaus am See

Boating
Family Room | Memory foam beds, minibar, in-room safe, desk
Double Room, Lake View | Lake view
Sauna, spa tub, steam room
Snow and ski sports

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Via Dim Lej 6, St. Moritz, GR, 7500
  • Rhaetian Railway
    4 min walk
  • Mili Weber House
    7 min walk
  • Lake St. Moritz
    12 min walk
  • St. Moritz (SMV-Samedan)
    7 min drive

Room options

View all photos for Double Room

Double Room | Memory foam beds, minibar, in-room safe, desk

Double Room

  • 237 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | View from room

Single Room

  • 118 sq ft
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Lake View

Single Room, Lake View | Memory foam beds, minibar, in-room safe, desk

Single Room, Lake View

  • 151 sq ft
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, minibar, in-room safe, desk

Comfort Double Room

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Lake View

Double Room, Lake View | Memory foam beds, minibar, in-room safe, desk

Double Room, Lake View

  • 248 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Languard

Pet friendly
Free WiFi
Breakfast available
Laundry
4.4 out of 5, Excellent, (397)
The price is $444
per night
$468 total
includes taxes & fees
Jan 8 - Jan 9
Languard

About this property

Hotel Waldhaus am See

3-star St. Moritz hotel close to Lake St. Moritz
Pamper yourself in Hotel Waldhaus am See's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Waldhaus am See offers 50 accommodations with DVD players and minibars. Beds feature memory foam mattresses. LED televisions come with first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This St. Moritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hotel Waldhaus am See helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site, along with a car charging station.

Hotel Waldhaus am See has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Devil's Place-Whisky Bar - Onsite bar. Open daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Devil's Place-Whisky Bar
  • Restaurant

Things to do

  • Fishing
  • Full-service spa
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • First-run movies
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20.00 per person
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Waldhaus am See St. Moritz
Hotel Waldhaus am See
Waldhaus am See St. Moritz
Waldhaus am See
Hotel Waldhaus am See Hotel
Hotel Waldhaus am See St. Moritz
Hotel Waldhaus am See Hotel St. Moritz

Hotel Waldhaus am See Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 493 reviews" "
Rating 8 - Good. 120 out of 493 reviews" "
Rating 6 - Okay. 30 out of 493 reviews" "
Rating 4 - Poor. 7 out of 493 reviews" "
Rating 2 - Terrible. 7 out of 493 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Kristen

Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fabulous! I chose it because of its proximity to the train station, but was pleasantly surprised how nice the property was. The restaurant was excellent! The staff were very helpful and friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Traveled with family
Disliked: Staff & service
This is an okay hotel. The staff were the biggest disappointment. We arrived to check in and the reception staff were standing in the back but we were clearly in view as having just arrived (transported by the hotel driver from the train station). We were completely ignored for at least 5 minutes until we said “excuse me” and one of the staff came out and checked us in in a very rude and rushed way. We had a similar experience with the breakfast staff. There was no one to seat us on entry so we assumed we could sit anywhere without a reserved sign. We sat at a window table without a reserved sign. The waiter then scolded us very loudly and rudely and said we were not able to sit there, saying it was “not possible.” We said okay and asked why as we got up to move. He ignored us. He then came back about 10 minutes later with a reserved sign saying it was reserved for another family all day. We advised him that that was all he needed to say and didn’t need to say it in such a rude and embarrassing way. Our final run in with staff was on our day of checkout. We were finalising packing in our room. We heard a knock on the door. No sooner could we get to the door to see who it was, the cleaning staff was opening the door and letting themselves in with their key. This is a very serious invasion of privacy. The staff member should have waited and called out housekeeping before entering the room within 10 seconds of knocking. The hotel room was nice. Good bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location if you wish to be close to the train station. Very friendly and helful staff. Great breakfast with a fabulous view over the lake from the dining room. Rooms are compact and no air conditioing, these were the only negatives.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayvan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The housekeeping staff walked into our room 3 times at 8am, 9am and 10am while we were getting ready in the morning before the 11am checkout - no knocking, just swiped her card and opened the door! We did not have the “clean room” card on the door. I also had medication on the bed when we went to breakfast, which was missing when we came back to the room. I approached the desk and they were uninterested. I didn’t want to accuse anyone of anything but we dumped all luggage and checked room several times - all in all, their staff should not be walking into the rooms without knocking as we could be getting dressed, huge invasion of privacy for a room I am paying for and check out time was hours away. Odd it was 3 different times as well. The male servers and evening check in staff were amazing and we enjoyed the food. The morning front desk, housekeeping and breakfast staff were not friendly. All in all I would not recommend for these reasons. Of course I use the safe for valuables, but didn’t think about medication as we went to breakfast, and not having it will be a huge burden to obtain out of the country.
Stayed 1 night in Jul 2024

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of our favorite hotels on our travels throughout Europe, i would highly recommend, and will be back some day
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2024

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AAAAA+ hospitality
Everyone from reception to restaurant and housekeeping was exceptionally professional, kind and helpful. I have stayed in a few other hotels in town and was extremely happy with my stay here.
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Brian, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rita the receptionist was wonderful and our waiter from Italy (can’t remember his name) was so nice!! Amazing views and close to train station!
Stayed 1 night in Jul 2024

10/10 Excellent

Lutfinisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

jennifer, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

barry, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this property is among the best I have ever experienced. Very wonderful people who work there; you make an instabt connection with them. Food is excellent and delicious, but not cheap, superior service at restaurant. Try the bouillabaisse - it is outstanding. Do stay here!
Stayed 1 night in May 2024

2/10 Terrible

Tetiana

Liked: Cleanliness
Disliked: Staff & service
Terrible check in experience Do not recommend for solo travellers.
Stayed 1 night in May 2024

10/10 Excellent

Daryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views! Free ride to & from train station. Nice dinner. Spa, although steam room was not working.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Amenities
Amazing property from the views to the access to the train station and lake Plus amazing spa and restaurant
Stayed 1 night in May 2024

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the Waldhaus hotel and would highly recommend it
Stayed 2 nights in Apr 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Warm welcome and great view from the room. Really good breakfast too overlooking the lake. We would definitely return.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One person can have an effect.
Everything was very nice, but the check in clerk was extremely rude. We had one guest that was allergic to down and they gave her a table cloth to sleep with. When the youngest of our group went to the front desk she was very combative with her. Other than the one lady everyone else was very kind. The hotel had a beautiful view, excellent food, and a nice little spa area.
Stayed 2 nights in May 2024