Tru By Hilton St. Louis Downtown

2.5 star property

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Photo gallery for Tru By Hilton St. Louis Downtown

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets
Lobby
Lobby sitting area
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
$98
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1221 Locus Street, St. Louis, MO, 63103
  • Enterprise Center
    ‪8 min walk‬
  • Busch Stadium
    ‪10 min walk‬
  • St. Louis Union Station
    ‪11 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

7.8 out of 10
Good
(42 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton St. Louis Downtown

Hotel in Downtown West
A 24-hour fitness center, a 24-hour business center, and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with hair dryers and complimentary toiletries. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This St. Louis hotel also offers a 24-hour fitness center, an arcade/game room, and laundry facilities. Parking is available onsite for a surcharge.

Tru By Hilton St. Louis Downtown is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 213 out of 508 reviews
Rating 8 - Good. 127 out of 508 reviews
Rating 6 - Okay. 59 out of 508 reviews
Rating 4 - Poor. 42 out of 508 reviews
Rating 2 - Terrible. 67 out of 508 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hope or Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Adeola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was very spacious, clean, and beautiful. The views from the window were also really nice. I also appreciated the friendliness of the staff as they always greeted us every time we left and came back to the hotel. The free breakfast is really tasty and I loved that the hotel was just a walking distance from the American Convention Center where our conference was held which was super convenient. Overall, would recommend and would stay here again if I were to need a place to stay when visiting St. Louis again!
Stayed 4 nights in Apr 2025

2/10 Terrible

Kathleen

Traveled with group
Disliked: Staff & service, amenities
We waited 3 hours to check in as our rooms weren’t ready and the friends we were with had to wait 4.5 hours. Our shower leaked and no one came to fix it. Our bathroom door would only close halfway. There weren’t any wash cloths or bathmats available and no one came in the 4 days we were there to touch up our room. They said “parking available “ but it was valet and $55 a day.
Stayed 3 nights in Jun 2025

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
I had to wait for a room after 1 and 1/2 hours from check in time. No king bed rooms were available at 4pm so many of us had to wait. Not enough valets so long wait to get car.
Stayed 2 nights in Jun 2025

6/10 Okay

Aaron

Stayed 1 night in Jun 2025

2/10 Terrible

ASAINA

Disliked: Cleanliness, staff & service, property conditions & facilities
1 hour waiting at front
Stayed 1 night in Jun 2025

2/10 Terrible

William

Traveled with family
Disliked: Staff & service

Check in took an hour.

Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Annalisa, Louisville

Traveled with family
Disliked: Amenities
After hours of travel into the city we had to wait in line for an hour to check in. With no acknowledgment or apologies from the Manager or front desk staff. Also the breakfast is as extremely limited in selection of dishes and for a two night stay received no turnover service from housekeeping and had to ask for towels on the second night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jaycee

Liked: Cleanliness, staff & service, property conditions & facilities
We waited over an hour to for our room pass check in time and waited an hour to even get to front desk. Tv didn’t work in room and some lights as well. But the staff was so helpful and very kind!
Stayed 1 night in Jun 2025

2/10 Terrible

Hannah

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey L.

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chimere

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The say was grea! The staff was awesome, professional and understanding. Hats off also to the breakfast crew. They had everything ready and fresh. Was an issue with the elevators and the toilet in my room, but they put me in another room.
Stayed 5 nights in May 2025

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel. The building is old and historic but the rooms are modern and clean. Breakfast was very busy on the weekends and they didn’t refill everything closer to the finish time so your options were fewer. But the gym was great and so was the staff, they were all really friendly and helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the breakfast was excellent. Need a bigger sign for the property.
Stayed 1 night in May 2025

8/10 Good

Carrie

Traveled with group
Liked: Staff & service, property conditions & facilities
Parking is expensive and only one valet helping many people park and retrieve their cars wait was long . no closet, only 1 chair at desk no other spaces to sit and relax other than bed
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was helpful and friendly especially Delshannon. The breakfast was good, but wasn't restocked well. I came down for breakfast both mornings at 920am and there was no bread/bagels/muffins left and the syrup was empty. I asked one of the employees to get more and she gave me a curt answer. The room was clean but very small, but did the trick for sleeping.
Stayed 2 nights in May 2025

10/10 Excellent

Gregg

Stayed 2 nights in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hesitant but stay was great

Room was great! Street parking - luckily we found a spot as many roads closed around hotel
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Stayed 2 nights in May 2025