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Candlewood Suites St Louis St Charles by IHG

2.5 star property

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Photo gallery for Candlewood Suites St Louis St Charles by IHG

Suite, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • Lindenwood University
    ‪3 min drive‬
  • St Charles Convention Center
    ‪3 min drive‬
  • Ameristar Casino St. Charles
    ‪4 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

Fridge, microwave, oven, stovetop

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites St Louis St Charles by IHG

St. Charles hotel with in-room kitchens
A 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Candlewood Suites St Louis St Charles by IHG offers 94 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Candlewood Suites St Louis St Charles by IHG has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles by IHG Hotel
Candlewood Suites St Louis St Charles an IHG Hotel
Candlewood Suites St Louis St Charles by IHG St. Charles
Candlewood Suites St Louis St Charles by IHG Hotel St. Charles

Candlewood Suites St Louis St Charles by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 245 out of 704 reviews
Rating 8 - Good. 218 out of 704 reviews
Rating 6 - Okay. 94 out of 704 reviews
Rating 4 - Poor. 78 out of 704 reviews
Rating 2 - Terrible. 69 out of 704 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

mindy, springfield

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room next door to us was talking until 4 in the morning stopped for a little while and started up again at 7. They where so loud. The room was dirty and missing many items in the kitchen. also, part of the door was coming off that was on the bathroom door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was decent. The area wasnt too bad and there was shopping close by and places to eat. Parking was a little rough and limited but it was fine.
Stayed 3 nights in Mar 2025

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t as good as the last time we went due to the AC/Heater not working property and didn’t have pots and pans in the kitchen so we went back to the front desk but the girl said that she didn’t know how to access the kitchen stuff but they did give us some the next day.
Stayed 2 nights in Feb 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i like how it feels like your in an apartment but the only problem i had was the potholes outside and small parking lot
Stayed 2 nights in Feb 2025

10/10 Excellent

Todneisha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Allauna

Stayed 2 nights in Feb 2025

6/10 Okay

Megan

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Megan

Traveled with family
Liked: Staff & service
Staff was very friendly and accommodating, but the rooms weren’t very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Bret

Stayed 1 night in Jan 2025

2/10 Terrible

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My main complaint is with the way they charge you for your room. I booked it at $88 taxes etc to be added later. I went to pay for the room, they wanted the $103 for room, taxes etc. But then another $100 for "incidental's". I said no, that is charged if I leave the room a mess, take something etc. That is not charged before I even check in. The clerk said, and I quote "I got you". He got me alright, charged me $50 instead of $100. No I am fighting to get my $50 back. I will never stay at this hotel again.
Stayed 1 night in Jan 2025

8/10 Good

Anahita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but not quite
Stayed 3 nights in Jan 2025

10/10 Excellent

Wesley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Ariel

Disliked: Staff & service
Dont keep private information private
Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Zerell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bret

Stayed 2 nights in Dec 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Harland

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They had so many construction worker vehicles in the parking lot that it was almost impossible to find a parking spot. "They were living there" I was also worried they would hit my vehicle and not really care. The elevator was in complete disrepair, made a banging noise when passing the 2nd level "building opposite of the lobby. They also had a company doing restoration till after 8PM. Banging so loud we could hear it on the 3rd floor from the 1st floor. There was no mention of this at check in. The staff had a friend there when we were checking in, she was being extremely loud and obnoxious, she also had 3 kids there that were running all over the place. We thought we would give this place a chance.... we will not be back to this location or an others anytime in the near future. The 2 people that checked me in and out were very nice. At least we had that on our 2 night stay.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Janette

Stayed 7 nights in Nov 2024