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The Ritz-Carlton, St. Louis

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Louis

Room
Fitness facility
Meeting facility
Bathroom
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
100 Carondelet Plaza, St. Louis, MO, 63105
  • The Loop
    ‪3 min drive‬
  • Washington University in St. Louis
    ‪3 min drive‬
  • Saint Louis Galleria Mall
    ‪4 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom (Club)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom (Club)

  • 1054 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • 530 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony

  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Balcony

  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony

  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 530 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony (High Floor)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Balcony (High Floor)

  • 530 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony

  • 530 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

  • 1054 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ritz-Carlton, St. Louis

5-star hotel in Clayton
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and massage/treatment rooms. Housekeeping is available on request.
The Ritz-Carlton, St. Louis offers 299 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and 10 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, St. Louis is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Ritz-Carlton, St. Louis has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 27 per day)
  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,000 square feet of conference space
  • Business center

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 36.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27 per day
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton St. Louis Clayton
Ritz-Carlton St. Louis Hotel
Ritz-Carlton St. Louis Hotel Clayton
St. Louis Ritz-Carlton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
Ritz-Carlton St. Louis
The Ritz Carlton St. Louis
The Ritz Carlton, St Louis
The Ritz-Carlton, St. Louis Hotel
The Ritz-Carlton, St. Louis St. Louis
The Ritz-Carlton, St. Louis Hotel St. Louis

The Ritz-Carlton, St. Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 393 out of 524 reviews
Rating 8 - Good. 79 out of 524 reviews
Rating 6 - Okay. 26 out of 524 reviews
Rating 4 - Poor. 13 out of 524 reviews
Rating 2 - Terrible. 13 out of 524 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Douglas, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was not as willing to help as I would’ve expected based on my past experiences at other Ritz Carlton’s.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back i love it
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

10/10 Excellent

Rocio

Stayed 2 nights in May 2024

10/10 Excellent

FOROZAN

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience
Stayed 2 nights in May 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Morgan for helping us check in a little early! Great staff
Stayed 1 night in May 2024

2/10 Terrible

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

ann

Liked: Cleanliness, room comfort
Elevators were crazy slow belman slow or just not staffed properly
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Staff, very warming and helpful rooms, clean bright and well maintained
Stayed 2 nights in Jan 2024

4/10 Poor

Scott

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
There isn't anyone manning the front desk and had to knock on the door just to get a server in the front lounge area. The restaurant service at Casa Don Alfonso was poor and the food quality was below average. There is no attention to detail in the cleanliness of the hotel, i.e. black mold in shower, dusty lobby fixtures. Not what you should expect at a Ritz Carlton hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

MELISSA, MAKANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Stayed 2 nights in Dec 2023

4/10 Poor

thomas

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smoke detector chirped all night Light switches didn’t work Alarm clock rang at 3 am
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious
Stayed 1 night in Dec 2023

8/10 Good

Marticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected to see a shuttle from the airport -- or at least advice about the location of a taxi dispatcher and approximate fee for the taxi. More importantly, I was not aware that the MetroLink service maintains a stop immediately behind the hotel and would have cost me about a tenth as much as the taxi and would probably taken me to the hotel much more quickly at the end of a very-stressful day. (I phoned the hotel from the airport because I couldn't find a taxi stand and needed advice on how to reach Ritz-Carlton. No one suggested that I use a train or tram, as I have done in many European countries. I did use MetroLink on Friday to visit Forest Park.) I also found the neighborhood very sterile and forbidding -- no place to buy chewing gum or throat lozenges or fresh fruit. Dining options in the hotel were very unsatisfying and expensive.
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

RUI

Stayed 3 nights in Aug 2023

10/10 Excellent

Kayce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff shines so bright! They work so hard to make your stay a special one
Stayed 1 night in Aug 2023