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The Arch Convention Hotel

3.5 star property

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Exterior
Lobby
Lobby sitting area
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (King Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite

  • 260 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Single Room (King Bed Room)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Room (Executive King Room)

  • 220 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (Two Queen Hearing Mobility Access)

7.4 out of 10
Good
(3 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (Executive King Mobility Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Double Room (Two Queen Bed Room)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Miscellaneous

Hyatt Regency St. Louis at The Arch

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (3825)
$176 nightly
The price is $176 total
includes taxes & fees
Hyatt Regency St. Louis at The Arch

About this property

The Arch Convention Hotel

3.5-star hotel in Downtown St. Louis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking.
The Arch Convention Hotel offers 293 accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The Arch Convention Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Arch Convention Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 306 out of 1008 reviews
Rating 8 - Good. 261 out of 1008 reviews
Rating 6 - Okay. 180 out of 1008 reviews
Rating 4 - Poor. 107 out of 1008 reviews
Rating 2 - Terrible. 154 out of 1008 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

EDWARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There were no laundry facilities or complimentary breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Brady

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tv in room was broken after a couple of attempts to get it fixed or rooms changed we gave up. Only one elevator works, stairs were not an issue for us but if someone couldn’t take the stairs they would be waiting a lot. The staff was very nice but they may be understaffed for the rooms and maintenance. Hallways were dirty and the room wasn’t very clean.
Stayed 4 nights in Mar 2025

8/10 Good

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay there for NHL games. You have to pay to park.
Stayed 1 night in Feb 2025

6/10 Okay

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We won't stay here again. We stayed in a suite with two air conditioners. One of the air conditioners could not even be plugged in. Even though we reserved the room for 3 people, there was no bedding for the 2nd bed. When we called the front desk they told us we would have to come and get the bedding. There was no hair dryer in the room. However, when we called the front desk they promptly brought us one. Only 1 out of 3 elevators worked and we were told from another customer that it has been that way for along time. While the property had it's issues, most of the employees were very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Joyce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Connie

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness
Pool was great. Alot of homeless people around hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was great along with staff. If you are booking with Expedia let it be known, they don't have breakfast, no bar and the restaurant is only open on weekend and this week the owner decided not to open this week. So every meal with a family of 4 which included 3 kids had to eat out for every meal. Beware of expedia's false advertising. Call hotel to verify info is correct before booking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool view it was gorgeous
Balcony over the lobby
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Lunese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

tamika

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
No parking is the only issue I have
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poorly run/kept hotel

Only one of the elevators worked. Our TV didn't work. There was no room service or cleaning or restocking. Room was right next to the elevator and it was really loud so we never got a good nights sleep. Asked for a room change and was told that the hotel was over-booked. The staff wasn't helpful at all. Will never stay here again!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Blah

The hotel felt like it was under construction but it was not. The room felt dated and hardly felt clean. It is really meant for people who to/from the hotel and are going to events next door. That was not me.
Stayed 2 nights in Mar 2025

6/10 Okay

James

Stayed 2 nights in Feb 2025

6/10 Okay

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for breakfast to be told they didn’t actually have it
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort

So-so

We had to get our room changed. The first room had a toilet that would not stop running and it wouldnt drip below 76 degrees. The lady at the front dest until 11pm was so nice and helpful. The second room was huge and much better!
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Rude staff and parking is limited. Staff warned people that there’s a good possibility that your vehicle will get broke into.

10/10 Excellent

Rashae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a great area to stay. It was quiet in our room and we were able to walk to several of our destinations. Lashona at the front desk was wonderful. They gave a recommendation for breakfast, it the place was so amazing!
Stayed 1 night in Feb 2025

8/10 Good

Abriana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Maurice

Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities

This place needs repair

Shower leaking from ceiling above. Water puddle under carpet by bed. Said they offered breakfast then did not. Kitchen under repair? No usb charge in room? Worst experience I’ve had ever.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaira

Stayed 1 night in Feb 2025