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The Arch Convention Hotel

3.5 star property

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Photo gallery for The Arch Convention Hotel

Lobby
Lobby
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Classic Room (King Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite

  • 260 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Single Room (King Bed Room)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Room (Executive King Room)

  • 220 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Classic Room (Two Queen Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Classic Room (Executive King Mobility Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Double Room (Two Queen Bed Room)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Arch Convention Hotel

3.5-star hotel in Downtown St. Louis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking.
The Arch Convention Hotel offers 293 accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The Arch Convention Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Arch Convention Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1006 reviews
Rating 8 - Good. 273 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 96 out of 1006 reviews
Rating 2 - Terrible. 135 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lunese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

tamika

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
No parking is the only issue I have
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poorly run/kept hotel

Only one of the elevators worked. Our TV didn't work. There was no room service or cleaning or restocking. Room was right next to the elevator and it was really loud so we never got a good nights sleep. Asked for a room change and was told that the hotel was over-booked. The staff wasn't helpful at all. Will never stay here again!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Blah

The hotel felt like it was under construction but it was not. The room felt dated and hardly felt clean. It is really meant for people who to/from the hotel and are going to events next door. That was not me.
Stayed 2 nights in Mar 2025

6/10 Okay

James

Stayed 2 nights in Feb 2025

6/10 Okay

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for breakfast to be told they didn’t actually have it
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort

So-so

We had to get our room changed. The first room had a toilet that would not stop running and it wouldnt drip below 76 degrees. The lady at the front dest until 11pm was so nice and helpful. The second room was huge and much better!
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Rude staff and parking is limited. Staff warned people that there’s a good possibility that your vehicle will get broke into.

10/10 Excellent

Rashae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a great area to stay. It was quiet in our room and we were able to walk to several of our destinations. Lashona at the front desk was wonderful. They gave a recommendation for breakfast, it the place was so amazing!
Stayed 1 night in Feb 2025

8/10 Good

Abriana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Maurice

Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities

This place needs repair

Shower leaking from ceiling above. Water puddle under carpet by bed. Said they offered breakfast then did not. Kitchen under repair? No usb charge in room? Worst experience I’ve had ever.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaira

Stayed 1 night in Feb 2025

4/10 Poor

Robert

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service

Place needs work! False offer!!!

Shower had wall leak bubbling behind paint Floor on Bathroom side was soaked? It would soak my socks in seconds? Phone in room did not work? Odd? Surprised they would rent in this shape? Also no breakfast as advertised? Said kitchen is under repair? Sad. Misrepresentation of their room offer. I booked 2 nights. Bait and switch deal! NG!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

1 Working Elevator

With this being a 5 story hotel, I disliked that only 1 elevator worked.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Property conditions & facilities
Door keys did not work , restaurant was closed , pool water cold , ice makers broken or not there , limited parking and smelled like marijuna.

10/10 Excellent

Callie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Angerlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities
Pool didnt work bullet holes in rhe windows and elevator smells like weed everywhere

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mahogany

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not the best

Cleanliness was very well . But the parking was out of control coming from miles away I wasn’t expecting to have to park my vehicle miles away . They was no breakfast as stated and it was an additional $50 hold on my card check out days ago still haven’t received my refund . On top of the weed smell was very loud and uncomfortable.
Stayed 2 nights in Feb 2025

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Holiday Inn DO BETTER!!

Thia hotel needs some maintenance done. Out of 3 elevators, only 1 worked and it actually quit for several hours! Parking was also horri ble. They also need to enforce the NO SMOKING in this hotel!! It Reeked of marijuana. Real nice guys for all the families there with their kids for a Monster Truck show.
Stayed 1 night in Jan 2025