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Comfort Suites St Charles - St Louis

2.5 star property

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Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
1400 S 5th St, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪6 min walk‬
  • Historic Main Street
    ‪9 min walk‬
  • St Charles Convention Center
    ‪13 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

8.6 out of 10
Excellent
(28 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Best Western Plus The Charles Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1010)
$121 nightly
The price is $121 total
includes taxes & fees
Best Western Plus The Charles Hotel

About this property

Comfort Suites St Charles - St Louis

St. Charles hotel walkable to Ameristar Casino St. Charles
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Comfort Suites St Charles - St Louis offers 71 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Comfort Suites St Charles - St Louis features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Alcohol is not served at this property
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 14 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Suites Hotel St. Charles
Comfort Suites St. Charles
Comfort Suites St Charles St Louis
Comfort Suites St Charles - St Louis Hotel
Comfort Suites St Charles - St Louis St. Charles
Comfort Suites St Charles - St Louis Hotel St. Charles

Comfort Suites St Charles - St Louis Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 971 reviews
Rating 8 - Good. 301 out of 971 reviews
Rating 6 - Okay. 101 out of 971 reviews
Rating 4 - Poor. 48 out of 971 reviews
Rating 2 - Terrible. 33 out of 971 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SaNya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linda, Saint James

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Decent beds, which is always nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Alisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service, room comfort

Must have new owners??

This hotel seems to be going downhill more each time we have visited. The staff (most) are fantastic but the condition of the rooms, the cleanliness and food quality are not great. It is at this point what you’d expect from an older budget motel. Showers cracked, towels dont come clean anymore, floors bubble & creak, bad paint work.
Stayed 1 night in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at the Comfort Suites

Close to Historic St. Charles and the Lewis and Clark museum. We walked.
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Ross

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

Super loud all night with doors slamming, WiFi password changed randomly. Key cards stopped working randomly. The worst coffee I’ve ever tasted.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay,

Our room was very quiet and comfortable. Kids loved the breakfast and the swim.
Stayed 1 night in Mar 2025

10/10 Excellent

C John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jered

Stayed 4 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Janet

We found it great.
Stayed 2 nights in Mar 2025

6/10 Okay

Joel

Traveled with partner
Liked: Cleanliness, staff & service
The room was clean, bed comfortable and the staff were nice. Breakfast was an average breakfast for the price and quality of hotel. The walls were thin! Lot's of noise and doors slamming especially the storage/housekeeping doors that were across from our room.
Stayed 1 night in Mar 2025

8/10 Good

Annette, Columbiaville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel that looks like it’s been recently renovated. But of a strange entrance to get into it and some stuff that wasn’t renovated shows wear and tear but everything is clean and taken care of
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elisabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location right off the highway only complaint is navigating to get there...
Stayed 1 night in Mar 2025

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Mar 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Traveled with family
Disliked: Property conditions & facilities, room comfort

Loud

Lots of street noise. Room not ready on check in
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey, KCMO

Liked: Amenities
I’ve stayed here 3 times and have been very happy with cleanliness, friendly staff and comfortable room. I’ll be back and highly revommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2025

6/10 Okay

sue

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Carol, Houston

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
One of the front desk people was amazing! He was patient, helpful, understanding and made you feel like a very important guest. I believe Selvan is his name.!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025