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Comfort Suites St Charles - St Louis

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites St Charles - St Louis

Property entrance
Exterior
Lobby
Lobby
Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1400 S 5th St, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    8 min walk
  • Lewis & Clark Boathouse and Nature Center
    13 min walk
  • Historic Main Street
    14 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    12 min drive

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room

Baymont by Wyndham St. Charles

Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very Good, (972)
The price is $64
per night
$74 total
includes taxes & fees
Dec 8 - Dec 9
Baymont by Wyndham St. Charles

About this property

Comfort Suites St Charles - St Louis

St. Charles hotel walkable to Ameristar Casino St. Charles
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Comfort Suites St Charles - St Louis offers 71 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Comfort Suites St Charles - St Louis features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Alcohol is not served at this property
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 14 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Suites Hotel St. Charles
Comfort Suites St. Charles
Comfort Suites St Charles St Louis
Comfort Suites St Charles - St Louis Hotel
Comfort Suites St Charles - St Louis St. Charles
Comfort Suites St Charles - St Louis Hotel St. Charles

Comfort Suites St Charles - St Louis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 398 out of 789 reviews" "
Rating 8 - Good. 253 out of 789 reviews" "
Rating 6 - Okay. 80 out of 789 reviews" "
Rating 4 - Poor. 36 out of 789 reviews" "
Rating 2 - Terrible. 22 out of 789 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with group
Liked: Staff & service, property conditions & facilities
I could not believe the size of our room! It was lovely!’
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable. Good breakfast and friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at all
Stayed 1 night in Aug 2024

10/10 Excellent

Audwynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit tricky to find but its location is tucked away nicely and the easy to get in and out of once you find it
Stayed 2 nights in Aug 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aug 16th stay
Our stay was absolutely wonderful. We only stayed one night as we were in town for a concert and we could not complain. The only complaint I have as I was getting out of bed near the window and there’s such a small space that I went to move the shade and it completely fell down. Nobody’s fault. I feel like it’s just something that needs to be put back up there again. Definitely would stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Liked: Amenities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant surprise the mattresses were very firm and the bed was very comfortable. The room was very clean, and the staff were very friendly, accommodating, and professional. When we come back to Saint Charles, Missouri, this will be our hotel of choice. The first impression is a lasting impression.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting My Hometown
Nice room. Pleasant experience.
Stayed 1 night in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Stayed 1 night in Aug 2024

8/10 Good

jessica

Stayed 1 night in Jul 2024

6/10 Okay

Nancy

Stayed 1 night in Jul 2024

2/10 Terrible

Lamar

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty, half cleaned. You could see hand prints all over the head board, stains on couch and bed. I would not recommend this hotel to a friend.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Loved the friendliness of our check-in person though I can’t remember his name. We checked in Friday evening July 30th.
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carl, Mattooon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called because we'd be getting in after midnight. They were really nice and checked us in because if you don't arrive by certain time they'll cancel room. Front staff was really nice even at almost 1am when we arrived. Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

MacKenzie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When we walked in the room & turned the A/C up, the room remained musty feeling & smelling. The A/C unit had stab marks all over it. It looked like someone took a pen & stabbed a bunch of holes in it. The pillows were small square shapped & yellow. We pulled back the bedding & there were black pepper looking specks on the sheets & comforter & hair. There was hair on the floor in the bathroom. There were drink ring marks on the surfaces showing us they were not wipped down from the last person. Headboard had oil marks from skin contact & hadnt been wipped down. Floor was sticky. We ended up checking out at 11:30p after our event because we would not have been able to sleep there & we drove home. I called the hotel Monday morning asking for a manager & was told s/he was on another call. Called again Tuesday & was told s/he would call back & now its Friday & I havent heard from anyone. I understand if we couldnt be partially refunded bc even though we didnt sleep there, they lost out on the room for that night. Simply speaking to someone about our experience & having someone available to hear what happened would have been all the customer service I was looking for. Not only did this place not clean their rooms to the most basic standard, but they also provided poor customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Sally

Stayed 2 nights in Jul 2024

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Close to casino, good value
Stayed 1 night in Jul 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very comfortable. I would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Stayed 1 night in Jul 2024