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Ameristar Casino Resort and Spa

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ameristar Casino Resort and Spa

Casino
Lobby
6 restaurants, breakfast served
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
1 Ameristar Blvd, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    1 min walk
  • Historic Main Street
    11 min walk
  • Lewis & Clark Boathouse and Nature Center
    11 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    12 min drive

Room options

View all photos for Spa Suite King

Spa Suite King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Spa Suite King

  • 1300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Ameristar Casino Resort and Spa

4.5-star St. Charles hotel steps from Ameristar Casino St. Charles
This hotel features 6 restaurants, a full-service spa, and a casino. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Ameristar Casino Resort and Spa offers 400 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers.

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Guests under 21 years old are not allowed in the swimming pool.

Ara has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

Ameristar Casino Resort and Spa features a full-service spa, 2 spa tubs, a 24-hour fitness center, and a seasonal outdoor pool. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar.

This luxury hotel also offers a casino, spa services, and multilingual staff.

Ameristar Casino Resort and Spa has designated areas for smoking.

Bugattis Steak and Pasta - This steakhouse serves dinner only.
Amerisports Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Copper Whisk - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Fifth Street Deli - This delicatessen serves lunch, dinner, and light fare. Open daily.
Asia - Onsite restaurant. Open daily.

Languages

English, Korean, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amerisports Bar and Grill
  • Asia
  • Bugattis Steak and Pasta
  • Copper Whisk
  • Fifth Street Deli

Things to do

  • 1,500 slot machines
  • 2 spa tubs
  • 24-hour gym
  • 25 gaming tables
  • Casino (130,000 square feet of space)
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • On a river

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 16.50 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 22 to September 29
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool
Guests under 21 years old are not allowed in the spa

Property is also known as

Ameristar Casino
Ameristar Casino Resort
Ameristar Casino Resort St. Charles
Ameristar Casino St. Charles
Ameristar Resort
Casino Ameristar
Ameristar Casino St Charles
Ameristar Casino Resort and Spa Hotel St. Charles
Ameristar Casino Resort Spa
Ameristar Casino Resort and Spa St. Charles
Ameristar Casino Resort and Spa Hotel
Ameristar Casino St Charles
Ameristar Casino Resort Spa

Ameristar Casino Resort and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 576 out of 1061 reviews" "
Rating 8 - Good. 220 out of 1061 reviews" "
Rating 6 - Okay. 112 out of 1061 reviews" "
Rating 4 - Poor. 82 out of 1061 reviews" "
Rating 2 - Terrible. 71 out of 1061 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an okay stay. Nothing sticks out as impressive, or problematic. The overall facility is nice a little outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Buffy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin, Leavenworth

Stayed 1 night in Jul 2024

6/10 Okay

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool closes far too early at about 7 so you cant enjoy the wonderful pools if you want to go out and dite see or have dinner. There are all these wonderful outdoor seating areas that are gorgeous and you cant enjoy any of it after 7 pm. Its a waste. Also there are limited food options. Youd think being connected to the casino would be a plus for that but its not. Most restaurants arent open daily and the ones that are the food is sub-par. I wouldn't stay again for these reasons unfortunately. The room was beautiful but the amenities do nothing for the experience.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the gaming facilities! The machines take money but do not let you play! Could of stayed home and played games on my phone and have a better time!
Stayed 1 night in Jul 2024

8/10 Good

Amanda, Chaffee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest complaint is being woke up by hammering and power tools at 6:30 am. Next time I stay will make sure no construction is going on.
Stayed 1 night in Jul 2024

2/10 Terrible

Denice

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

LeAnn

Stayed 1 night in Jul 2024

8/10 Good

Joanne

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Do not go here with kids, pool is closed ALL DAY Friday to Monday to kids. It was outside my window and there may have been 1 person in the pool area until later in the evening. Don't take your kids.
Stayed 3 nights in Jul 2024

8/10 Good

Maria, Kalamzoo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Strange because the name of the hotel was different. Nice location, walkable for everything. Our room was large which was nice
Stayed 1 night in Mar 2024

4/10 Poor

William

Disliked: Room comfort
Construction noise 3 days @ 6:30 am
Stayed 3 days, each day awakened at 6:30am with hotel construction noise. Changed rooms to no avail. Hotel unapologetic to the noise, DO NOT stay here unless you get up before 6:30.
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the hotel. Would have been nice if the front desk would have explained the parking and access to hotel. We had to find out where to go on our own.
Stayed 2 nights in Jul 2024

8/10 Good

Jenifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Large room with great views of the Missouri. Very clean. Check in was quick and easy with no wait. Challenges: We stayed on 5th floor and there was marijuana odors which was disappointing and equipment in workout room was not all working. We found one treadmill working but yet paid for the resort fees to include the gym. Pool was also closed day of check in because of lighting. I reported equipment issue in gym. We were there for an hour and nobody checked in.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fit for a human
The room was filthy and we had to leave 2 hours after we got to room because it was nasty. Told the lady at desk and she didn't apologize or anything. We wasted our money and our trip was ruined
Stayed 2 nights in Jul 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Chastity

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not really worth it.
I was charged an additional $85 above and beyond my booking thru Hotels.com Pool has terrible hours and closes very early.
Stayed 3 nights in Jun 2024

8/10 Good

Leticia

Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Ronald

Disliked: Room comfort
Disappointing Room
The newly remodeled river view room was so disappointing - the room had tile floors and sparce furniture in sunken living room. We had stayed at hotel Oct 2023 and the room was warm , comfortable , felt home-like. This stay, we felt as if we had been downgraded. So many ammenities were missing. No water glasses (glass or plastic), I was told to use one of two paper coffee cups as a water glass; no luggage rack, only 4 coat hangers in closet, shampoo/conditioner in pump dispensers on wall in shower, room phone un-reliable, wiifii kept dropping signal, in lower room a long desk with only one chair, An un-inviting sectional seating across room, no restaurant menus - had to scan code on smart phone to get menu, By they way, the sport bar downstairs had such poor service and it wasn't even crowded. I was told it was too late for take out order (9:30 PM) - I would have to be seated ,place order, then ask for left over container ?! We actually checked out 2 days early because of disappointment. There are only two positives: river view and comfortable bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jamie

Stayed 1 night in Jun 2024