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Sandals Grande Antigua - ALL INCLUSIVE Couples Only

5.0 star property

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6 outdoor pools, sun loungers
Exterior
Club Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Club Level Room) | Premium bedding, minibar, in-room safe, blackout drapes
On the beach, white sand, beach cabanas, sun loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Breakfast included
  • Laundry

Explore the area

Map
Dickinson Bay, St. John's, Antigua
  • Dickenson Bay Beach
    ‪6 min walk‬
  • Runaway Bay Beach
    ‪2 min drive‬
  • Heritage Quay
    ‪5 min drive‬
  • St. John's (ANU-V.C. Bird Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Garden View (Caribbean Walkout Club Level Veranda)

Club Suite, 1 Bedroom, Garden View (Caribbean Walkout Club Level Veranda) | Premium bedding, minibar, in-room safe, blackout drapes

Club Suite, 1 Bedroom, Garden View (Caribbean Walkout Club Level Veranda)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cottage, 1 Bedroom, Garden View (Caribbean Deluxe)

Premium bedding, minibar, in-room safe, blackout drapes

Comfort Cottage, 1 Bedroom, Garden View (Caribbean Deluxe)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Pool View (Sunset Bluff Walkout Club Level Room)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Mediterranean Club Level Suite)

Club Suite, 1 Bedroom (Mediterranean Club Level Suite) | Premium bedding, minibar, in-room safe, blackout drapes

Club Suite, 1 Bedroom (Mediterranean Club Level Suite)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Garden View (Caribbean Club Level Veranda Suite)

Club Suite, 1 Bedroom, Garden View (Caribbean Club Level Veranda Suite) | Premium bedding, minibar, in-room safe, blackout drapes

Club Suite, 1 Bedroom, Garden View (Caribbean Club Level Veranda Suite)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Garden View (Mediterranean Walkout Club L. Suite)

Club Suite, 1 Bedroom, Garden View (Mediterranean Walkout Club L. Suite) | Premium bedding, minibar, in-room safe, blackout drapes

Club Suite, 1 Bedroom, Garden View (Mediterranean Walkout Club L. Suite)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Garden View (Caribbean Premium)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Garden View (Caribbean Premium)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Garden View (Caribbean Grande Luxe Poolside Room)

Luxury Room, 1 Bedroom, Garden View (Caribbean Grande Luxe Poolside Room) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Garden View (Caribbean Grande Luxe Poolside Room)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 Bedroom, Pool View (Caribbean Luxe Poolside Walkout Room)

Honeymoon Room, 1 Bedroom, Pool View (Caribbean Luxe Poolside Walkout Room) | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Room, 1 Bedroom, Pool View (Caribbean Luxe Poolside Walkout Room)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Garden View (Sunset Bluff Luxury Club Level Room)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom (Caribbean Honeymoon Butler Suite)

Premium Suite, 1 Bedroom (Caribbean Honeymoon Butler Suite) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Suite, 1 Bedroom (Caribbean Honeymoon Butler Suite)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Penthouse, 1 Bedroom, Ocean View (Mediterranean Romeo&Juliet Penthouse)

Honeymoon Penthouse, 1 Bedroom, Ocean View (Mediterranean Romeo&Juliet Penthouse) | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Penthouse, 1 Bedroom, Ocean View (Mediterranean Romeo&Juliet Penthouse)

  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Caribbean Beachfront Butler Suite)

Honeymoon Suite, 1 Bedroom, Ocean View (Caribbean Beachfront Butler Suite) | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Suite, 1 Bedroom, Ocean View (Caribbean Beachfront Butler Suite)

  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 1 Bedroom, Ocean View (Mediterranean Penthouse Butler Suite)

Luxury Penthouse, 1 Bedroom, Ocean View (Mediterranean Penthouse Butler Suite) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Penthouse, 1 Bedroom, Ocean View (Mediterranean Penthouse Butler Suite)

  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Mediterranean Honeymoon Club Level)

Honeymoon Suite, 1 Bedroom, Ocean View (Mediterranean Honeymoon Club Level) | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Suite, 1 Bedroom, Ocean View (Mediterranean Honeymoon Club Level)

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Mediterranean Grande Luxe Club Level)

Luxury Suite, 1 Bedroom, Ocean View (Mediterranean Grande Luxe Club Level) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite, 1 Bedroom, Ocean View (Mediterranean Grande Luxe Club Level)

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Club Level Room)

Club Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Club Level Room) | Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Club Level Room)

  • 365 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Caribbean Grande Luxe Walkout Club L.)

Luxury Suite, 1 Bedroom, Ocean View (Caribbean Grande Luxe Walkout Club L.) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite, 1 Bedroom, Ocean View (Caribbean Grande Luxe Walkout Club L.)

  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Ocean View (Caribbean Beachfront Butler Rondoval)

Premium Suite, 1 Bedroom, Ocean View (Caribbean Beachfront Butler Rondoval) | Premium bedding, minibar, in-room safe, blackout drapes

Premium Suite, 1 Bedroom, Ocean View (Caribbean Beachfront Butler Rondoval)

  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Caribbean Honeymoon Seaside Butler Suite

Caribbean Honeymoon Seaside Butler Suite | Premium bedding, minibar, in-room safe, blackout drapes

Caribbean Honeymoon Seaside Butler Suite

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Garden View (Mediterranean Butler Villa Sanctuar)

Luxury Villa, 1 Bedroom, Garden View (Mediterranean Butler Villa Sanctuar) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Villa, 1 Bedroom, Garden View (Mediterranean Butler Villa Sanctuar)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sandals Grande Antigua - ALL INCLUSIVE Couples Only

5-star property in Dickenson Bay
Catch some rays at the beach or spend the day relaxing at Sandals Grande Antigua - ALL INCLUSIVE Couples Only's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Sandals Grande Antigua - ALL INCLUSIVE Couples Only offers 373 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the property. 6 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Lane has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Sandals Grande Antigua - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Sandals Grande Antigua - ALL INCLUSIVE Couples Only you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 7 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a 24-hour health club, and a steam room. Onsite self parking is complimentary.

Sandals Grande Antigua - ALL INCLUSIVE Couples Only is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Barefoot by the Sea - This beachfront restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bayside Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bella Napolia Pizzeria - Overlooking the ocean and garden, this restaurant specializes in pizza and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Cafe de Paris - This café specializes in French cuisine and serves breakfast only. Open daily.
Eleanors - This fine-dining restaurant specializes in Caribbean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving excursions
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, Dutch, English, French, German, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 11 restaurants
  • 2 poolside bars
  • 7 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barefoot by the Sea
  • Bayside Restaurant
  • Bella Napolia Pizzeria
  • Cafe de Paris
  • Eleanors

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Piano
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (4,844 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 13 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel is exclusively for adult couples.

We should mention

This property does not have elevators
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Antigua Sandals Resort All Inclusive
Grande Antigua
Grande Antigua All Inclusive
Grande Antigua Sandals Resort
Sandals Grande
Sandals Grande Antigua
Sandals Grande Antigua Resort All Inclusive
Sandals Grande Resort All Inclusive
Sandals Resort Grande Antigua
Antigua Sandals
Hotel Sandals Grande Antigua
Sandals Antigua
Sandals Grand Antigua
Sandals Grande Antigua Hotel St. John`s
Sandals Grande Antigua Resort & Spa Saint John Parish
Sandals Grande Antigua Resort And Spa
Sandals Grande All Inclusive Couples
Sandals Grande Antigua Couples
Sandals Grande Couples
Sandals Grande Antigua ALL INCLUSIVE Couples Only
Sandals Grande Antigua - ALL INCLUSIVE Couples Only St. John's

Sandals Grande Antigua - ALL INCLUSIVE Couples Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 431 reviews
Rating 8 - Good. 120 out of 431 reviews
Rating 6 - Okay. 41 out of 431 reviews
Rating 4 - Poor. 20 out of 431 reviews
Rating 2 - Terrible. 23 out of 431 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sharda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Aleksandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, upkeep very nice. It looked beautiful. I didn’t particularly like the bed. It was very comfortable but height was too high.
Stayed 7 nights in Nov 2024

2/10 Terrible

daljit, uxbridge

Disliked: Staff & service
Didn’t get to property to even fully experience it. Was given sick note by gp not to fly so tried to reschedule trip 1 week before I was booked. The hotel didn’t even get back to me or my agents despite numerous attempts to call or email. Booked top room for this trip. Would expect a more professional response than was afforded by this hotel group. Very disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy-Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and property. Thank you for making our vacation to Antigua unforgettable ❤️
Stayed 4 nights in Nov 2024

10/10 Excellent

Erick

Stayed 4 nights in Oct 2024

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is extremely dated and in need of renovation. The food is average with a few exceptions
Stayed 7 nights in Oct 2024

8/10 Good

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and pool areas
Stayed 7 nights in Oct 2024

8/10 Good

Kristie

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Penny Van

Liked: Cleanliness, staff & service, property conditions & facilities
Would have enjoyed a regular swimming pool and not all "bar" pools. Enjoyed the various restaurants. The rooms need updating but were clean. All the staff were so friendly and helpful. They were great. Maybe more activities besides pool volleyball and trivia.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sokya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was my first time staying at a Sandals resort. Overall, the resort was great including good location (15 mins from airport), great restaurants/food, very friendly staff and our butlers (Chavon, Geoffrey and Marylyne) were AMAZING!! There was entertainment throughout the day and live music in the evening. The piano bar had a nice vibe as well. The rooms are a little dated and need renovation (i.e., painting, wood repair and bathroom shelves were broken and a leaky sink). The rooms should be updated to more modern decor especially for the price. However, the room was clean and the resort grounds were well maintained. There was an issue with the room I booked, which was supposed to be ocean view versus the room we were in, which was tropical garden view, however this is an issue with Expedia as they falsely advertised the room. I'll definitely visit other Sandals resorts in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

matthew lowell, Commerce City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Clean, many dining options, rooms and views are top notch. Helpful staff. Highly recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ryan

Stayed 5 nights in Aug 2024

6/10 Okay

Yolanda Denise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, however, some of the staff we felt catered more to the others.......
Stayed 5 nights in Aug 2024

2/10 Terrible

Rema

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a lot of money to get here, and let me tell you It was by far the biggest mistake I made. This will be the first and last time I come to antigua. The staff was rude. As for the Wi-Fi. Good luck with that, you won't get any there. It was my first time going to Sandals, I thought I would have been in luxury, not even close. NEVER AGAIN. I can say about a handful were sweet. The food was horrible, And the staff for cleaning the rooms was horrendous. After experiencing this, I'm sticking from traveling to Cancun, Mexico. They are by far the most respectful to the touristsThey are by far the most respectful to the tourists. Visiting their country, visiting their country.
Stayed 7 nights in Sep 2024

10/10 Excellent

Geraldo Arturo

Stayed 3 nights in Aug 2024

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 5 nights in Aug 2024

8/10 Good

Albert, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was the second half of our trip to Antique and 1st time to Sandels. There’s many good and several not so good things. We booked a room in the Caribbean portion of hotel ( There’s 3 different parts on property, all connected) our room, building and walkout pool area was showing its age and wear. Most staff were friendly and welcoming. Beach is spectacular and beautiful. All and all not bad but not 5 star property. The street neighborhood around the properties are very rundown and the island is showing the economic impact of poor leadership.
Stayed 4 nights in Aug 2024

6/10 Okay

Lystra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realize that vegan options didn’t have enough variety. The chefs tried providing vegan meals but I felt they could do better at various restaurants with the appetizers, entree and deserts.
Stayed 6 nights in Aug 2024

8/10 Good

Desalyn, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated a 4 because of an experience at Eleanor’s restaurant which sticks in my mind and made us feel really bad when it happened. My husband and I had reservations for Eleanor’s on my birthday evening, we showed up well dressed and excited, the maitre D looked at us and said- we are closed. She looked at our startled and disappointed faces for about 15 to 20 secs before saying she was kidding. The restaurant could have sent over a cupcake with a candle to acknowledge my birthday. Nothing! This interaction leaves a really bad taste towards Sandals. I’m having second thoughts about our plans to book another Sandals for our December trip. This just sticks out for me and I can’t forget how I felt. Other waitresses and restaurants were excellent including the red lane spa.
Stayed 4 nights in Aug 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort. Food and service was excellent. I can’t say enough good things about this property.
Stayed 6 nights in Aug 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great beach, great verity, but some of the girls on the restaurants they look at us like we were stilling something, than on barefoot they didnt let us dinne because my shirt didnt had sleeves, than i saw about 3 o 4 guys wint no sleeves dinning, that was a diwn side.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

John Asher

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Property needs updating, it is very worn and old. Bathroom in or room had calk filling scratches and holes in the toilet and tub had worn spots, tile grout was chipped and falling out. Service at restaurants was mediocre. The younger employees seemed to be in a bad mood and not wanting to work or be there. At breakfast I needed to ask for coffee two more times after asking for it when being seated. Waited over 20 minutes after main dish to be asked if we wanted desert. Now the good is the beaches are incredible and most employees were nice and polite. The location is one of the most stunningly beautiful places I have seen. Overall had a great time just needs a little fixing up of the facilities and a little motivation to get younger employees on board. Again overall wonderful
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramoutar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly courteous staff, made the vacation memorable and make you feel to come back
Stayed 4 nights in Jul 2024