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Holiday Inn St. John's Conference Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn St. John's Conference Centre by IHG

Breakfast, lunch, dinner served; Italian cuisine
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Waterslide
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
180 Portugal Cove Road, St. John's, NL, A1B2N2
  • Memorial University of Newfoundland
    ‪2 min drive‬
  • Suncor Energy Fluvarium
    ‪3 min drive‬
  • Quidi Vidi Lake
    ‪3 min drive‬
  • St. John's, NL (YYT-St. John's Intl.)
    ‪9 min drive‬

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn St. John's Conference Centre by IHG

3.5-star hotel in Mount Cashel
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn St. John's Conference Centre by IHG offers 252 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. John's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

In addition to an indoor pool, Holiday Inn St. John's Conference Centre by IHG provides a waterslide and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1023 square feet (95 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn St. John's Conference Centre by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Eastside Marios - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Costellos Lounge - This bar specializes in Italian cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Costellos Lounge
  • Eastside Marios

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,023 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1966
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Prepaid credit cards are not accepted for onsite payments.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per stay, plus a deposit of CAD 35 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Pet deposit: CAD 35 per stay
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterslide hours are 5-9 PM Friday, 9 AM-9 PM Saturday, and 9 AM-1 PM Sunday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Government Hotel
Holiday Inn St. John's Government Centre
Holiday Inn St. John's Government Centre Hotel
Holiday Inn Government Centre Hotel
Holiday Inn Government Centre
Holiday Inn St. John's Conference Centre Hotel

Holiday Inn St. John's Conference Centre by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jordan

Traveled with family and small children
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 3 nights in Nov 2024

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel. Very generic had what we needed for our stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, very good location if driving.
Great location for what we needed - given we were driving to places around the greater StJ's area and beyond. The staff are very nice and helpful, although they don't communicate between the teams as well as they should. The building is showing its age, but is overall clean and in reasonable shape. However, the key card system probably needs an update - we had to get new key cards 4 times over 6 nights as they were failing no matter how much care we took with them.
Stayed 6 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff all around
Stayed 6 nights in Oct 2024

10/10 Excellent

RENEE

Stayed 2 nights in Oct 2024

2/10 Terrible

christopher

Bottle of cigarettes butts left on patio dried French fries around night table and yeti stolen from room … terrible
Stayed 2 nights in Nov 2024

8/10 Good

Jordan

Stayed 3 nights in Oct 2024

6/10 Okay

michelle

Traveled with family
Disliked: Staff & service
Hotel was close to things, we had to ask for towels everyday. The room wasn’t cleaned once as we were there for 3 nights! We had to ask for toilet paper! They came Sunday night at 5:00 asking if we needed anything!
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and parking well lit .
No recycling containers in room all discarded items went into one can.
Stayed 4 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pool and the location was convenient and close to the airport and many restaurants. It was also close to the downtown area. Staff were friendly and we would return again.
Stayed 5 nights in Oct 2024

8/10 Good

Marlene

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Nelson

Stayed 1 night in Oct 2024

6/10 Okay

Mark

Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed being close to Kenny's pond and trails. Breakfast at East sides was disappointing. Overall great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Sherry l

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is really good. We did have a repair issue needing to be tended to in the room but they were very quick to fix for us.
Stayed 5 nights in Oct 2024

10/10 Excellent

Krissie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet place. Clean. Will definitely stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Walter

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

6/10 Okay

Krysta

Traveled with family
Liked: Staff & service
Disliked: Amenities
I expected more from a hotel that is a conference centre. 1. My mom found 3 hairs in her bed when she pulled the covers down. 2. One of the face cloths had pink makeup like stains on it. 3. We had to travel from the 3rd floor to the 1st floor and halfway up the hallway to get to an ice machine. 4. The room had microwave. 5. The room had no smart tv, just basic cable. 6. The bathroom was split in two. There was no tub for children, just a stand up shower and toilet behind a door with hardly enough room to turn around. The sink and mirror were out in the entrance of the room. The silicone in the tub was cracked and stained, definitely needing to be replaced. A microwave and smart tv aren't detrimental but after staying at several hotels this past year who have all had both, it was unpleasant to not have it when we expected it. I won't be returning and I won't recommend it to anyone else.
Stayed 1 night in Oct 2024

8/10 Good

hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean spacious room , so excellent service there .
Stayed 3 nights in Oct 2024

8/10 Good

Daphne

Stayed 2 nights in Oct 2024

4/10 Poor

Julisa

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty and we didn't get anybody to clean the room. The building looks old and dirty.
Stayed 1 night in Oct 2024