Holiday Inn Express & Suites St John's Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites St John's Airport by IHG

Lobby
Interior
1 bedroom, in-room safe, desk, blackout drapes
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
5 Navigator Avenue, St. John's, NL, A1A 0R5
  • Memorial University of Newfoundland
    ‪5 min drive‬
  • The Rooms
    ‪8 min drive‬
  • George Street
    ‪9 min drive‬
  • St. John's, NL (YYT-St. John's Intl.)
    ‪10 min walk‬

Room options

Standard Room

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • 526 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 525 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 295 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites St John's Airport by IHG

4-star hotel in Airport Heights
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Holiday Inn Express & Suites St John's Airport by IHG offers 120 accommodations with iPod docking stations and safes. Televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites St John's Airport by IHG features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 1800 square feet (167 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. An area shuttle within 2 kilometers and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Holiday Inn Express & Suites St John's Airport by IHG has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Rock Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • 24-hour airport shuttle
  • Free area shuttle up to 2 km
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Rock Steakhouse

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,800 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per day, plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express St John's Airport Hotel
Holiday Inn Express St John's Airport Hotel
Holiday Inn Express St John's Airport
Hotel Holiday Inn Express & Suites St John's Airport St. John's
St. John's Holiday Inn Express & Suites St John's Airport Hotel
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Holiday Inn Express Suites St John's Airport
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Express St John's Airport
Holiday Inn Express Suites St John's Airport
Holiday Inn Express Suites St John's Airport by IHG
Holiday Inn Express Suites St John's Airport an IHG Hotel
Holiday Inn Express & Suites St John's Airport by IHG Hotel
Holiday Inn Express & Suites St John's Airport by IHG St. John's

Holiday Inn Express & Suites St John's Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1010 reviews
Rating 8 - Good. 215 out of 1010 reviews
Rating 6 - Okay. 50 out of 1010 reviews
Rating 4 - Poor. 19 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, comfortable rooms, breakfast included.
Stayed 1 night in Mar 2025

10/10 Excellent

Cavelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everuthing
Stayed 1 night in Mar 2025

10/10 Excellent

Cauls

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great breakfast!!
Stayed 1 night in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Standard for a Holiday Inn Express. Good breakfast, easy parking, great beds and pillows and hot showers with good water pressure. An excellent stay indeed.
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't rely on the restaurant listed.

The hotel was clean, I found a pair of mitts under the chair but everything else seemed clean. It took 4 tries to get the key to work, my son was hot from us lugging our belongings back and forth to the front desk, lets be real we both were, i wanted to go home by the 4th time, i might of if i thought i could have canceled right then. The restaurant (the rock)that is listed for the hotel is the next building, i had hoped to book it for our treat but called twice that day and no reservations were available for two! Don't rely on eating there! I feel they should have an option to book when you checkin just for hotel guests since it is their listed restaurant!! The Best Western behind this hotel has good food (usually busy but you'll get a seat), theres a Tims and Subway across the road or other places not far to drive (10ish minutes) but my son did not want to drive from all the back and forth, this Mom had Subway :(. My son wanted to stay here as he is getting older and did not want too many young kids splashing in the pool, there weren't many in the pool anytime we went (went 3 times),and max 3 people. We loved that part the best! Beds were comfy, my son loved the shower. Morning breakfast has something for everyone. Posting the above for you to be prepared but hoping our issues dont apply to your stay. :)
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice Staff is friendly Rooms are comfy
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Stephen, St Johns

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We have stayed here for literally dozens of nights in the past year. I live outside St. John’s and we have used this location on our way to and from the airport. BE WARNED: There is only one way to book long term parking and that is ONLY through the IHG website. I booked through Expedia and was REFUSED long term parking. I asked to speak to the hotel manager but they were too important to meet me. I did speak to the “Guest Services Coordinator” who did nothing to help me. It’s unfortunate because the hotel product is rather decent. But the customer service attitude is indifferent at best.
Stayed 1 night in Feb 2025

4/10 Poor

Lorna

Stayed 1 night in Dec 2024

4/10 Poor

Lorna

Traveled with partner
Disliked: Staff & service
Front staff unfriendly and not helpful. Was told because I booked through a third party I couldn’t change from two queens to a king only-even though one was available. Booked through Expedia and it clearly states if you wish to make any room configuration changes please check directly with hotel. Which certainly is standard practice. It’s also 2025 please invest in smart TVs. Your system is long outdated and provides no entertainment for guests to enjoy. I will choose to stay elsewhere in future.
Stayed 1 night in Feb 2025

10/10 Excellent

eugene

Traveled with partner
That will be my hotel all the time
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was clean and staff were friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

lakshman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and nice breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Stayed 1 night in Jan 2025

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in and the airport shuttle was readily available. Breakfast was good. Thoroughly enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff and Breakfast many selections and Great Food choices.
Stayed 4 nights in Feb 2025

8/10 Good

Glenda

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as always!

I’ve stayed here many times. It’s close to the airport with a shuttle so it’s convenient. Would recommend.
Stayed 3 nights in Jan 2025