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Heritage Hotel

3.0 star property

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Photo gallery for Heritage Hotel

TV
Property entrance
Property entrance
Reception
Studio, 1 Double Bed | Private kitchenette | Microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
$160
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Heritage Quay, St. John's, Antigua
  • Heritage Quay
    ‪1 min walk‬
  • Jolly Harbour Marina
    ‪4 min walk‬
  • Runaway Bay Beach
    ‪4 min drive‬
  • St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area | TV

Executive Queen Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area | TV

Executive King, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel

3-star St. John's hotel with private balconies
A restaurant, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk.
Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This St. John's hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heritage Hotel is a smoke-free property.

Flamboyant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 73 out of 365 reviews
Rating 8 - Good. 103 out of 365 reviews
Rating 6 - Okay. 109 out of 365 reviews
Rating 4 - Poor. 49 out of 365 reviews
Rating 2 - Terrible. 31 out of 365 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness

Good value but…

The hotel had an excellent location. The room was very spacious but the blanket on the bed was not clean and there was dark glue residue behind the toilet which leaked. Breakfast was good and the waitress was friendly.
Stayed 1 night in May 2025

8/10 Good

Warren

Stayed 14 nights in May 2025

10/10 Excellent

MAVIS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing....right in the heart of St. John's. The hotel is quiet, clean and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Sandy, LAUDERHILL

Traveled with family
Ok for location in the city
Stayed 4 nights in Apr 2025

2/10 Terrible

kathleen

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place especial if you take morning trip to Barbuda by ferry
Stayed 1 night in Mar 2025

10/10 Excellent

victor

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you take ferry to Barbuda
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

RAVI

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Jewel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its convenient for last minute trip. Staff were friendly. Hotel can be renovated to update property but overall not bad.
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel, Larkfield

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were helpful and good customer service. The room itself was OK very basic needs of a fresh decoration. Very out dated, balcony door didn't lock, room door didn't have a dead lock or a lock bolt just a privacy door lock. Door frame was chipped by previous DIY, door was very loose to the frame. Happy to stay there for one night to catch a cruise after delay but won't stay any longer than that. Local area was a ghost town but was told because its Sunday. Think area would be a ghost town if there isn't a cruise ship in port.
Stayed 1 night in Mar 2025

4/10 Poor

Mariusz

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Cheapest hotel in the area if not on the entire island ,interior need big time updating, a little problem with the parking if you rented a car, water was cut of every day from about 9am but it was back on when we comeback to the hotel around 7pm Good location but sewage smell is terrible as St. John’s don’t have a good infrastructure, outside on the streets there is trenches that are covered with 2’x4’concrete plates , there is spaces between the plates and you can see running sewage and it is used as a sidewalks so the fumes evaporate ant it is not pleasant Over all I would recommend this place if you only need to stay overnight from the stand point of location and the price, there is definitely no problem with the a/c, it is right at the port where all the ships dock and it’s very close to all the water taxis and meeting points if you book a trip or if you want to go to Barbuda the boats are half a block away
Stayed 6 nights in Mar 2025

10/10 Excellent

Jan

Stayed 1 night in Mar 2025

8/10 Good

GEORGIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service at the hotel was decent. The hotel linens and towels had permanent stains and were severely discoloured. The hotel needs an upgrade in most ares; amenities were very old, some tiles were lose, fixtures need changing and even curtains appeared beyond their life expectancy.
Stayed 3 nights in Mar 2025

10/10 Excellent

robert

Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

david aldon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay nice location
Stayed 1 night in Feb 2025

4/10 Poor

Rolando

Business traveler
Disliked: Property conditions & facilities
This hotel needs to be taking off Expedia because what you see on line is not what you get when you arrive there. From since this place was built nothing has ever been changed. Shower handle is corroded, face basin change color from its original color, and the list goes on and on. I don’t recommend this place for no vacation at all no matter how cheap it is. Heritage please do better than that.
Stayed 2 nights in Feb 2025

6/10 Okay

Huldah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Near the market and bus station
Stayed 10 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Nice hotel for the money. Very convenient location in the heart of St. John’s. Just blocks from the cruise port and a number of restaurants within easy walking distance. Taxi stand just around the corner.
Stayed 3 nights in Jan 2025

2/10 Terrible

Shauna

Stayed 4 nights in Jan 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service
Stayed 10 nights in Jan 2025