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Overview of DoubleTree by Hilton St. John's Habourview

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Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes
View from Room
Room Amenity
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes
Egyptian cotton sheets, premium bedding, pillowtop beds, blackout drapes

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Gym
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationPort of St. John's4 min walk
    Popular LocationSt. John's Government House6 min walk
    Popular LocationMasonic Temple10 min walk
    AirportSt. John's, NL (YYT-St. John's Intl.)15 min drive

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About this area

St. John's

Located in St. John's, DoubleTree by Hilton St. John's Habourview is in the city center and on the waterfront. Longshoremen's Protective Union Hall and Masonic Temple are cultural highlights, and some of the area's activities can be experienced at Port of St. John's and Admirals Green Golf Course. Johnson Geo Centre and Mile One Centre are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain biking, hiking/biking trails, and ecotours.
Popular Location

What's nearby

  • Port of St. John's - 4 min walk
  • St. John's Government House - 6 min walk
  • Masonic Temple - 10 min walk
  • Leyton Gallery of Fine Art - 10 min walk
  • Anglican Cathedral of St. John the Baptist - 11 min walk

Getting around

  • AirportSt. John's Intl. Airport (YYT) - 15 min drive

About this property

DoubleTree by Hilton St. John's Habourview

A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. All 158 rooms offer free WiFi and free wired Internet, Smart TVs with cable channels, and comforts like pillowtop beds and Egyptian cotton sheets. Other amenities available to guests include iPod docks, TVs, and rainfall showerheads.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free covered self parking
  • Self parking: CAD 10.00 per night
  • RV/bus/truck parking

Things to do

  • Fitness center

Family friendly

  • Mini-fridge

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (562 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per stay
Dogs and cats only
2 per room (up to 30 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: CAD 10.00 per night (in/out privileges)
  • Pet fee: CAD 30.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.
3.8
Good
5 - Excellent
206
4 - Good
388
3 - Okay
168
2 - Poor
58
1 - Terrible
26

4.1/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the complete renovation of the hotel isn’t finished the new rooms are excellent! Nice washrooms, convenient layout and comfortable beds!
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, close to the harbour and walking distance to great restaurants. The decor was fantastic especially the rooms. The lobby felt a bit abandoned but I know that is because of the pandemic and is something out of the hotels capability.
Stayed 1 night in Aug 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Just not a good experience
This hotel was a let down. The pictures looked good but when we got there it made you feel out of place, the service was horrible, the lady at the front desk was very rude. The rooms were very dark and uncomfortable was just not a good experience for me.
Stayed 4 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
The room was well laid out,lovely harbour view,and we could walk downtown..
Stayed 2 nights in Jul 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation, and had been for years according to others I have talked with. The rooms have a bad chemical smell. The front lobby is non-existent, it is now a complete construction zone, and the front desk is in a small room off to the side. The elevator doesn't go down to the parking garage, and even that is half full of material for the renovation. I would not recommend this hotel for anyone, and I believe they should not be allowed to rent out rooms until the major renovations have been completed.
Stayed 1 night in Mar 2020
LEFT_FULLBLEED_ONE_HALF

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