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The Club Hotel and Spa

4.0 star property

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Photo gallery for The Club Hotel and Spa

Rooftop terrace
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Family Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
Green Street, St. Helier, Jersey, JE2 4UH
  • King Street
    ‪7 min walk‬
  • Havre des Pas
    ‪7 min walk‬
  • Jersey Museum & Art Gallery
    ‪7 min walk‬
  • Jersey (JER)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room

  • 161 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Double Room

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Studio

  • 260 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Suite

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite

Family Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Family Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Double or Twin Room

  • 71 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Master Suite

Master Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Master Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Club Hotel and Spa

4-star St. Helier hotel close to Port of Jersey
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
The Club Hotel and Spa offers 46 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. Plasma televisions come with satellite channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This St. Helier hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, The Club Hotel and Spa features an indoor pool and a hot tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

2 meeting rooms are available. This family-friendly hotel also offers a seasonal outdoor pool, a steam room, and spa services. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

The Club Hotel and Spa has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
Bohemia - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bohemia

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • 4 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • Plasma TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per day
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 to 20.00 per person
  • Airport shuttle fee: GBP 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Club Hotel St. Helier
Club St. Helier
The Club Hotel Spa
The Club Hotel and Spa Hotel
The Club Hotel and Spa St. Helier
The Club Hotel and Spa Hotel St. Helier

The Club Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 285 out of 475 reviews
Rating 8 - Good. 149 out of 475 reviews
Rating 6 - Okay. 22 out of 475 reviews
Rating 4 - Poor. 9 out of 475 reviews
Rating 2 - Terrible. 10 out of 475 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Claire

Liked: Cleanliness
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Week’s stay
Staff were personable once we became acquainted and our experience in Bohemia restaurant was outstanding. Towels were changed on a daily basis which in an eco friendly world may be seen to be excessive? Overall, it was a pleasant week’s stay.
Stayed 7 nights in Sep 2024

8/10 Good

Christine

Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service
Small boutique hotel but more like a 4 star than 5. Spa facilities were disappointing and pool was too small as when sun came out it was only at one side of small pool so no room for more than approx 10 people. Staff were lovely and good location though.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Stayed 1 night in Aug 2024

10/10 Excellent

Zara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is the outstanding memory I have of staying at this property - the staff are marvellous in every way.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iain Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
Stayed 3 nights in Aug 2024

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Break
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't give enough praise for the hotel and the helpfulness of their amazing staff! Would definitely stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John David

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were excellent.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a perfect Island of Jersey
Perfect location for a small, lovely, friendly and clean hotel. Staff and service, all excellent. Room was extremely comfy, very clean and quiet. Plenty of soft, white and fluffy towels, toiletries. Clean and comfortable. Good size wardrobe and size of bed. Nothing to dislike. Would recommend. Thank you for a lovely stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff couldnt do enough foryou.
Stayed 6 nights in Jun 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Beverley

Traveled with partner
Liked: Cleanliness
Slightly dated hotel rooms. Very small bathroom - toiletries not always replenished when used . Staff not participating friendly - very small glass of Prosecco offered on arrival and no one offered to help us with our cases .
Stayed 5 nights in Jun 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Unfortunately the swimming pool & spa area are only open 8am-8pm; arrived late & had to leave early; which was disappointing; therefore, was unable to use these facilities as planned/expected. Parking was rather difficult; ramp very narrow & was not able to drive up the ramp, to more parking. The sink in the bathroom was very low; was this a handicap room, I wondered; it was not until I went into the bathroom that I was aware of this. Carla at the reception, when I checked in, was very attentive.
Stayed 1 night in Jun 2024

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good although if bought separately breakfast is expensive
Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant, always cheerful, friendly and helpful. The spa facilities were never too busy for a relaxing time in the pool and saunas.
Stayed 5 nights in May 2024

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
Stayed 1 night in May 2024

10/10 Excellent

Patrick Joseph

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
Stayed 3 nights in May 2024

8/10 Good

Ophelia, Thames Ditton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation. In summary, good but not great.
Stayed 2 nights in Apr 2024

8/10 Good

Johanne

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024