See all properties

Grand Jersey Hotel & Spa

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Deluxe Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated
Indoor pool
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Spa
$277
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Port of Jersey
    ‪8 min walk‬
  • Elizabeth Castle
    ‪9 min walk‬
  • St. Helier Central Market
    ‪11 min walk‬
  • Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

9.2 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Park View

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Classic Double

Small Classic Double | 1 bedroom, premium bedding, in-room safe, individually decorated

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

Similar properties

View from property

Radisson Blu Waterfront Hotel, Jersey

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,010 reviews
Radisson Blu Waterfront Hotel, Jersey

About this property

Grand Jersey Hotel & Spa

5-star St. Helier hotel walkable to Port of Jersey
Catch some rays at the nearby beach or spend the day relaxing at Grand Jersey Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Grand Jersey Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of meeting rooms and coworking spaces. This Victorian hotel also offers a hot tub, a sauna, and a terrace. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Grand Jersey Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required.
Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1010 reviews
Rating 8 - Good. 209 out of 1010 reviews
Rating 6 - Okay. 45 out of 1010 reviews
Rating 4 - Poor. 12 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While having been updated it has kept its period charm. Great position with beautiful views and within walking distance of all St Helier amenities. Very comfortable rooms and friendly helpful staff. Bus service is amazing and you can get pretty much anywhere on the island for a very reasonable flat price fare.
Stayed 7 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful and friendly staff. Cleanliness around the hotel first class. In my opinion the only disadvantages were that the food and drinks were rather pricey due to the additional service charge. This service charge did not apply only to the hotel but it seemed that it was imposed throughout Jersey.
Stayed 4 nights in May 2025

8/10 Good

Danielle

Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our break here. Extremely conveniently placed for buses around the island. Hotel lovely, only fault was the lift being very small and quite slow- although I think they had a second lift out of order at our time of visiting. Can recommend highly
Stayed 4 nights in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ian

Stayed 2 nights in May 2025

6/10 Okay

LYNN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and friendly. The facilities in the hotel were excellent. I wouldn’t hesitate to recommend the Grand Jersey.
Stayed 5 nights in May 2025

10/10 Excellent

Caerys Francesca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at the Grand Jersey Hotel. From the minute we pulled up the staff made sure everything was catered for - with smiles on their faces. Every single staff member we encountered added to our experience. We had a massage in the spa which was excellent - the massage itself, the environment, the attention to detail - all perfect. The hotel has wonderful views of St Aubins Bay & Elizabeth Castle - sitting on The Terrace for a drink whilst the sun went down was a fave daily activity. 3 mins walk is a bus stop that took us door to door to everywhere we visited. We had a very relaxing & pampered week thanks to the team at the Grand :)
Stayed 4 nights in May 2025

8/10 Good

Sharon Jayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly enjoyed the sheltered sun terrace at front of hotel for afternoon drinks. The breakfast buffet was extensive too!
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring Break

Hotel was beautifully located overlooking Elizabeth Castle and ideally situated for access to St Helier centre and the Island transport network. With a large Ocean View Room on the 2nd Floor,perfect for a relaxing Break. All Staff from Reception/Concierges to Restaurant and Room Servicing were friendly,unfailingly polite and made for a very enjoyable stay.
Stayed 4 nights in May 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

George

Stayed 7 nights in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times - the location is front row overlooking Elizabeth Castle and the seafront The staff are all very helpful and attentive which is what you expect from a five star hotel Can’t wait to book my next visit
Stayed 5 nights in May 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Wing-Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and welcoming. Good Food and drink options.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish , staff are fantastic , food is delicious and the whole ambiance of the hotel is second to none . Will definitely be returning
Stayed 5 nights in May 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptionally good Hotel - Grand Jersey Hotel

Thoroughly recommend The Grand Jersey Hotel and Spa, it was brilliant. The Staff were exceptional, food brilliant, and extremely comfortable, and all in a great location on the island. Superb.
Stayed 3 nights in May 2025

10/10 Excellent

Dionne

Traveled with group
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for our trip to Jersey

We went to Jersey as a group of 4 couples to celebrate a friend's 60th birthday. The hotel was an excellent house. We all had rooms with a terrace, which was perfect as the weather was lovely. The breakfast was excellent, all the staff were attentive and pleasant (a special call out for Paul) and the room was large and comfortable. We had drinks at the Terrace bar. It was a great spot, with a DJ and really nice vibe. It's expensive for drinks but Jersey in general is expensive. We used the pool and spa facilities, which were very nice. The only slightly negative comment our friends' made was around the bathroom being a bit dated and that it was quite awkward getting in and out of the bath to use the shower. However, overall we all thoroughly enjoyed our stay and would book the hotel again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location with very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025