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The Ponce St. Augustine Hotel

3.0 star property

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Photo gallery for The Ponce St. Augustine Hotel

Front of property
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Premium bedding, pillowtop beds, individually decorated
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
1111 N. Ponce De Leon Blvd, St. Augustine, FL, 32084
  • St. George Street
    ‪13 min walk‬
  • Flagler College
    ‪16 min walk‬
  • Castillo de San Marcos National Monument
    ‪17 min walk‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪7 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, individually decorated

Traditional Room, 2 Queen Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, individually decorated

Traditional Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

Deluxe Suite, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Deluxe Suite, Multiple Beds, Non Smoking

  • 460 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living room | 55-inch TV with cable channels, DVD player

Executive Suite

  • 1000 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Ponce St. Augustine Hotel

St. Augustine hotel walkable to Ponce de Leon's Fountain of Youth Archaeological Park
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a meeting room.
The Ponce St. Augustine Hotel offers 84 accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This St. Augustine hotel also offers an outdoor pool, a terrace, and a vending machine. A total renovation of this property was completed in April 2019.

The Ponce St. Augustine Hotel has designated areas for smoking.

De Leon Latin Cocina - This poolside restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • De Leon Latin Cocina

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • No elevator
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2019
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Ice maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • In-room coffee
  • Newspaper
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Quality Historic District
Quality Historic District St. Augustine
Quality Inn Historic
Ponce St. Augustine Hotel
Quality Inn Historic District St. Augustine
Ponce St. Augustine
Magnuson Hotel Historic
Magnuson Historic St. Augustine
Magnuson Historic
The Ponce St Augustine
The Ponce St. Augustine Hotel Hotel
The Ponce St. Augustine Hotel St. Augustine
The Ponce St. Augustine Hotel Hotel St. Augustine

The Ponce St. Augustine Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1098 reviews
Rating 8 - Good. 305 out of 1098 reviews
Rating 6 - Okay. 163 out of 1098 reviews
Rating 4 - Poor. 66 out of 1098 reviews
Rating 2 - Terrible. 57 out of 1098 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tanji

Traveled with partner
Disliked: Property conditions & facilities
The room we were given had an extremely bright hallway light shining right at our window. Even with curtains it was too bright when we were trying to sleep. Unfortunately they had no spare rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy, Hudson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented the Executive Suite with 4 friends. It was huge, roomy, clean and very comfortable. Perfect for a group with lots of floor space. Very close to downtown. Would definitely recomm3nd for a group.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and accessible property!
Stayed 1 night in Nov 2024

2/10 Terrible

Yashira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, had to leave. Beware!
Checked in with my husband and 2 year old and husband immediately realized floor was super slippery in room, like someone had spilled an oil? Had to set towels on floor for my toddler not to fall. Tried to call for service yet phone and alarm clock sitting on nightstand for decoration apparently and not functioning. We had to run out for dinner and tours and by the time we got back noticed room was so humid everything was wet. Bed and our bags seem to be wet. Had to pack our thing and head out in the middle of the night since there was no way our toddler could sleep there. Tried to contact manager and hotels.com for at least a partial refund but of course both parties are now blaming each other and giving me the run around. Do not recommend staying here at all!
Stayed 1 night in Dec 2024

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service
Ok for one night Rooms are bare bones Nothing fancy
Stayed 1 night in Dec 2024

8/10 Good

Theresa

Traveled with family
Liked: Staff & service, property conditions & facilities
Ok
Found some dead bugs in the sheets which was not pleasant otherwise the room was ok, I don’t know what made it a suite though. We needed a pullout for a fifth person to sleep and there was only two chairs which we had to use for sleeping. Thought from description there would be a pullout sofa or loveseat
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Nelson

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Johanna

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for the night of lights which made the town really crowded it was so nice to come back to our rooms that were spacious and clean also we spent time at the pool area where they have a fireplace it was a cold night so it made it more perfect the area was clean and the outside furniture as well. The front desk staff was great and the restaurant in the premises is amazing. We will definitely stay here again
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Hay un tren que pasa detras del hotel. Pasa todas las noches. La segunda noche el dia 23 paso 4 veces a las 10pm , a las 12am, a las 2am y a las 4am. No pudimos dormir en lo absoluto. Algo bueno es que el staff del hotel son amables y cordiales.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julio C

Traveled with family
The outside property is not looking great. Looks like old
Stayed 1 night in Dec 2024

10/10 Excellent

Marly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the downtown
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for lights. Able to walk. Perfect. Restaurant inside was great food. All in all perfect
Stayed 1 night in Dec 2024

2/10 Terrible

Cheryll

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible....never going back.
The floor was so dirty my socks were black. Room was musky.The tv sucked , had to be from the 90's. Could turn it on without going through a slew of things then we had to ask the lobby to help. Which wasn't helpful at all, they could of cared less. Thier website makes it look 10x better than it really is. Its a motel not a "hotel". The tiny restaurant in the "motel" was horrible. I wouldn't even pay for one of the dishes, it was so tough we couldn't chew it. The only thing good i can say is the the bed & pillows were comfortable. We will not be going back ever.
Stayed 2 nights in Dec 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in, one of the towels still had makeup on it, I was unaware of the train tracks behind the hotel which made for a noisy night, and the drain in the shower and sink had a horrible smell. I told one of the staff members about the remote and he seemed disinterested in helping me solve the issue. Also, after spending over $500 for two rooms, he told me that I was not YET charged some random hotel fee of $15/room which was ridiculous. It was a miserable stay and we could not wait to leave and are thankful we only booked for one night.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

6/10 Okay

Claire

Stayed 2 nights in Nov 2024

2/10 Terrible

NESTOR

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay in Saint Augustine
Terrible place, dirty room, restroom smelled like trash, uncomfortable beds, the AC smelled humid, no soap or bath get provided, unmotivated staff at the lobby. In a nutshell do not let them to STEAL YOUR MONEY.
Stayed 1 night in Dec 2024

4/10 Poor

Carmen

Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Stayed 2 nights in Dec 2024

6/10 Okay

Abigail

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The room were small. Can hear everything going on outside the room due to the bed being so close to the only window,
Stayed 1 night in Dec 2024

6/10 Okay

Holli

Traveled with family and small children
Disliked: Amenities
Bed had vertical lumps but great shower and good shower products. Strange smell and in room coffee maker missing tray.
Stayed 1 night in Dec 2024

10/10 Excellent

Liosdani

Stayed 2 nights in Dec 2024

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lawtence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice for a short visit, close to everything
Stayed 1 night in Dec 2024