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Holiday Inn Express Palatka Northwest, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Palatka Northwest, an IHG Hotel

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool, open 9 AM to 9 PM, sun loungers
Exterior
Free daily buffet breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
3813 Reid St, Palatka, FL, 32177
  • Fresenius Medical Care at Putnam Hospital
    4 min drive
  • Palatka Welcome Center
    4 min drive
  • Putnam Community Medical Center
    4 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional)
    48 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

Standard Room, 1 King Bed, Accessible (Hearing) | Bathroom | Hair dryer, towels

Standard Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing, Bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Room, Accessible (Roll-In Shower) | Bathroom | Hair dryer, towels

Room, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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includes taxes & fees
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About this property

Holiday Inn Express Palatka Northwest, an IHG Hotel

Palatka hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express Palatka Northwest, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Palatka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Palatka Northwest, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 250 square feet (23 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Palatka Northwest, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Northwest Hotel Palatka
Holiday Inn Express Palatka
Holiday Inn Express Palatka Northwest
Holiday Inn Express Palatka Northwest Hotel
Holiday Inn Express Hotel And Suites Palatka Northwest
Inn Express Palatka west

Holiday Inn Express Palatka Northwest, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 337 out of 503 reviews" "
Rating 8 - Good. 127 out of 503 reviews" "
Rating 6 - Okay. 21 out of 503 reviews" "
Rating 4 - Poor. 12 out of 503 reviews" "
Rating 2 - Terrible. 6 out of 503 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco, LEAVENWORTH

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Wesley

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
An okay stay.
The first room a.c. didn't blow hi. The second room a.c. was somewhat better. The breakfast cook was exceptional! The bed did sleep well. The toilet and most of the furniture in the room was far too short.
Stayed 2 nights in Jul 2024

10/10 Excellent

willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was alright. Not bad not good.
It was okay, building isnt in great shape but its clean. Front desk at check in wasn't super friendly, but wasn't directly rude Either. Room was clean, breakfast was really good, and the ladies working breakfast were very sweet. Overall not bad but not great. Would stay again in a pinch. while passing through.
Stayed 2 nights in Jun 2024

10/10 Excellent

Donnie M

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceest room I’ve stayed in yet in that area.
Stayed 1 night in Jun 2024

4/10 Poor

Patricia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The customer service was superb. They were genuinely kind and did everything they could to accommodate, but not syrupy and fake. I can’t say enough about how every interaction felt like you were talking to a friend who cared. HOWEVER, the hotel is dirty. The first room had a disgusting amount of green soap scum on the shower head and the drain was stopped. We called and our room was switched cause maintenance gets off at 3p. We got the room next door which was super convenient. This room was cleaner, but the bathroom had a faint smell of urine and there was hair and dust in the corners. The couch was dirty. You can tell someone is wiping the rooms down and changing the sheets, but it does not appear anyone does a deep clean. It’s a small town with limited hotels and I imagine limited staff. I won’t be staying here again, but that is not due to the customer service. I really enjoyed the staff.
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, staff was nice. I'm happy the parking situation is now fixed. There was plenty parking spaces available.
Stayed 2 nights in May 2024

6/10 Okay

Desiree

Traveled with family
Liked: Staff & service
I was not able to click on the stars. However, cleaning was a 3. Staff a 5, property a 3, Area, 4. This was based on the bath tub backing up. The maids did not clean the tub, as well as not keeping floors clean.
Stayed 3 nights in May 2024

6/10 Okay

Alejandro

Traveled with family
Disliked: Room comfort
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way around no issues at all. Got exactly what the Mrs and I needed.
Stayed 1 night in May 2024

10/10 Excellent

JEFFREY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel. The shower was one of the best I have been in, in any Hotel. High pressure show head in the shower. Wish mine at home was that good. Beds and pillow are always an issue, but these beds were very nice, and the pillows were the best I've slept on. Could you tell me the brand of the pillow? I did not see a label on them. The only issue was lack of parking. Someone with a large truck and trailer parked longways taking up 5 spots, but manager had him disconnect and back into 2 spots. Alot of hotel would not do that.
Stayed 2 nights in May 2024

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average for 100 dollars/night below par for 225
Nothing wrong with the Hotel, the web ad led me to believe there was a bar and restaurant (not so) and the layout for the "breakfast" was poor so that there was always a line to prep toast, pancakes, obtain silverware. However, although it was inconvenient it was bearable. We were in a suite. Just a long room. I get it so when I am up early, I can watch TV and do my morning routine while my wife sleeps. Not here, there was no separation from the couch and the TV was in front of the bedrooms. No reason to call it a suite.
Stayed 2 nights in May 2024

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean property, with great breakfast. Very close to the location of my parachute training.
Stayed 3 nights in May 2024

10/10 Excellent

Barbara

Stayed 3 nights in May 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service and attention to details mattered
Stayed 2 nights in Apr 2024

8/10 Good

Tralona

Stayed 3 nights in Apr 2024