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Castillo Real Resort Hotel

3.0 star property

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Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Front of property
Lobby lounge
Outdoor pool
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
  • St. Augustine Beach
    ‪1 min walk‬
  • Anastasia State Park
    ‪5 min drive‬
  • St. George Street
    ‪11 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

7.8 out of 10
Good
(18 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

8.2 out of 10
Very good
(17 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (2537)
$330 nightly
The price is $330 total
includes taxes & fees
Guy Harvey Resort on St Augustine Beach

About this property

Castillo Real Resort Hotel

3-star St. Augustine hotel steps from St. Augustine Beach
Along with an outdoor pool, this smoke-free hotel has a hot tub and valet parking. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Housekeeping is available on request.
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Castillo Real Resort Hotel features an outdoor pool and a hot tub. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Castillo Real Resort Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 35 per day)

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35.00 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Castillo Real Resort Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 578 out of 1203 reviews
Rating 8 - Good. 283 out of 1203 reviews
Rating 6 - Okay. 174 out of 1203 reviews
Rating 4 - Poor. 89 out of 1203 reviews
Rating 2 - Terrible. 79 out of 1203 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Staff & service
The location of this property is prime, just steps away from gorgeous St. Augustine Beach and lots of restaurants and shops within easy walking distance. I was told by staff at check-in that the hotel was purchased by Hilton and undergoing a major renovation, so there are definitely inconveniences and construction going on, but crews start and finish at reasonable times. It made sense why the rate was so reasonable compared to other properties. In the long term, this place is set to be a great destination for those looking to relax by the beach. The water pressure is low, but otherwise, the room was comfortable and quiet, the beach was magical (go at sunrise!), the staff were all friendly and helpful, and the restaurants I tried nearby were incredible. I really enjoyed my stay.

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Roy

Liked: Cleanliness, staff & service, room comfort

Not as advertised

This hotel is under renovation. Pictures on web site are old and not updated. Restaurant not in operation and no food service available. No ice machines. Room mostly renovated. Shower low water pressure and no shelves to put shampoo or conditioner on.
Stayed 2 nights in Mar 2025

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Liked: Room comfort
Disliked: Cleanliness

Under renovation, not up to Hilton standards.

This hotel is under renovations and probably shouldnt be open during the process. Maid service gave us clean towels, but didnt clean the room. There was hair in the shower, and no bathroom vanity lighting other than a floor lamp. The outdoor hot tub needed cleaning. The location was great for us.
Stayed 3 nights in Mar 2025

6/10 Okay

William

Liked: Staff & service
This was our 5th stay at this hotel. When we booked in 12/24 their website said renovations were underway to dining room & spa and these areas would be closed. When we arrived nearly the entire hotel was under construction or being painted. Exterior doors had new locks that room Keys did not work in. Stairs were off limits except in an emergency. Bathroom in our room was unfinished: light switches not connected to lights, edging & grouting undone in bathroom, no soap dish in shower . Additionally, the new owners added a ten dollar daily parking fee where there had not been one in the past. One staff member told us the renovations would be finished in June. That did not help us in March! I believe the hotel should have closed while these renivations were taking place. We were disappointed.
Stayed 7 nights in Mar 2025

6/10 Okay

Jaime

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is under renovation. Many sections are closed. When we got to our room the keys didn’t work. Another couple showed up at the same time with the same assigned room, so I went down to the lobby and they told me they assigned me the wrong room. There’s no ice makers on the floors so you have to go down to the lobby to get a little bag of ice. Bottom line I think this hotel is going to be great after the renovations are done. Another odd thing I noticed is that there’s only one elevator for the whole hotel, so even though the hotel wasn’t busy we had to wait a while for the elevator.
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Traveled with family
Disliked: Staff & service, property conditions & facilities

Disappointed

We picked Castillo Real because my husband and I stayed here on our first trip to FL 15 yrs ago and wanted to bring our children. They did warn us there was construction but not to this extent. I would not stay here again. I remember loving it 15 years ago. It's newly remodeled and our toilet paper holder was broken and there is no lighting by our mirror. They should not offer rooms during this extent of construction. It is very uncomfortable. To top it off they charge for parking. They have their own lot in a huge tourist town. Of course we will have a car, this isn't chicago. There are no shelves in the shower. How can we be charged full price and a resort fee if all the services amenities are not availabile, there should be a discount when booking during construction. There were only 2 luggage carts for the entire hotel. Also our couch was very dirty. I didnt feel comfortable sitting on it.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are still renovating so some things were not completed but the hotel was vey clean and beautiful! We will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service
Lori at the front desk was wonderful and so helpful. The renovation work was unfortunate but will be great when it's done.
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Staff & service, room comfort
Place was under renovation during stay
Stayed 1 night in Mar 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Morgan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karsen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Property is under construction. It will be beautiful. But some little flaws. Shower head didnt work some lights did not turn on with a switch. And pricey for not offering anything. And you also have to pay to park nightly
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Even amidst the construction they were helpful, friendly and it was clean and organized. Thanks for a great stay!
Stayed 1 night in Mar 2025

8/10 Good

Sandi

Traveled with partner
Liked: Cleanliness, staff & service
This is a beautiful place with the most accommodating staff I have ever encountered. The only reason for a three star on the condition is that they are going through a huge renovation. That being said they went overboard to assure us that everything was taken care of. It is a beautiful space and will be even moreso when the renovations are finished. I would certainly recommend this place especially when all is completed. Again, a wonderful and caring staff made what could have been a problem into a very pleasant stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for us. Short walk to Disney springs and 15 minute ride to Epcot
Stayed 1 night in Dec 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort

Expected more

Was expecting a little more for our family get away. Was told they couldn’t give me a roll out bed for my kid because there were already two beds in the room. There was also roaches on the counters where the fridge and tv are at. Aside from 2 beds, they’re was 1 rolling chair to sit. No sitting area. Hotel looks amazing but seemed to not be the right time we choose to stay there.
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Stayed 3 nights in Mar 2025

10/10 Excellent

JO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Stayed 3 nights in Mar 2025