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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Aerial view
Lobby sitting area
Daily buffet breakfast (USD 15.00 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Missouri State University
    ‪5 min walk‬
  • Springfield Expo Center
    ‪6 min walk‬
  • Hammons Field
    ‪7 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 355.2 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Vīb Best Western Springfield

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1113)
The price is $91
per night
$103 total
includes taxes & fees
Apr 15 - Apr 16
Vīb Best Western Springfield

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, University Plaza Hotel and Convention Center Springfield provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 439 out of 1197 reviews
Rating 8 - Good. 304 out of 1197 reviews
Rating 6 - Okay. 237 out of 1197 reviews
Rating 4 - Poor. 115 out of 1197 reviews
Rating 2 - Terrible. 102 out of 1197 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel, Naples

Stayed 3 nights in Dec 2024

10/10 Excellent

Jarrod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
We’ve stayed here at this property 3 times. The rooms are decent. It is very quiet, the lobby is gorgeous , has a coffee shop inside that is good, and the staff member was AMAZING. However, the rooms are outdated, the mattresses aren’t really comfortable, and the tub in our room was moving while in the shower a little bit. For the price, we expected a little better accommodations. I think next time we’re going to find someplace else in Springfield. Disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Dec 2024

2/10 Terrible

daniel, redmond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to a dishevled sofa with cushions on the ground. There was trash shoved into the sofa cracks, behind the bed, and inside of the nightstands. The dropped ceiling in the shower had broken and missing tiles making you wonder if there are cameras hidden. The curtains were shredded and there were loud "bangs" from doors opening and closing all night. This is a run down place mascarading as upscale. Spend half on another place and be 100x happier and well rested. Trust me...
Stayed 1 night in Dec 2024

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

christopher, nixa

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Cutberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Traveled with family
Liked: Amenities
Disliked: Staff & service
So this was my first time staying here but had frequented the hotel many times for conventions and gatherings. I liked the lobby and atrium but the service was terrible. Was checked in by a tween boy who didnt want to be there with no interest in my stay or well being he pretty much tossed my keys and bolted. We stayed two nights and needed towels and was told there was none and they might bring us some later but that didnt happen. I asked the cleaning lady who had a full stack of towels stuffed in between her and the cart and she nor her helper spoke any english. I always make an effort to explain this when I check out but was givin the same hospitality as when I checked in. I asked if there was anything they could do to help smooth over the stay and she looked around and found drink vouchers that was for Expedia bookings....WHICH I WAS and when your leaving.... lol so that just added salt to the wound. Anyways its a nice place just don't expect extra towels or friendliness.
Stayed 2 nights in Dec 2024

8/10 Good

Michael S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was nice and the room was clean. It was good for a place to sleep with not a lot of extra amenities.
Stayed 1 night in Sep 2024

6/10 Okay

Justice

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No hot water in shower or sink. I had this problem 3 other times I stayed. For some reason I just keep coming back and blaming it on the room. I’ve stayed here many times for work and it seems to get worse every time. Place has great potential but really needs an update. Everything is old and outdated. You’ll never have hot water to shower. I’ve stayed 30 times but this last time will be my last. Worse and worse and worse each time I go. Time before this I had a random guy come into my room with a key, notified desk and it wasn’t a worker just a random guy they gave a key too. And once again then no hot water. Place was great 20 years ago. But not anymore. Stay at a motel 6 if you want an upgrade and that’s saying alot.
Stayed 1 night in Dec 2024

6/10 Okay

Evan

Stayed 1 night in Nov 2024

4/10 Poor

Nazar

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Dirty rooms, cockroaches, dirty linen on beds
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Stayed 2 nights in Dec 2024

6/10 Okay

Bryan

Business traveler
Liked: Room comfort
Satisfactory in Springfield
University Plaza is a tired hotel in downtown Springfield. It is in heavy need of a remodel, but the rooms are large and comfortable. It has a convenient location with easy walk to multiple restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melinda

Stayed 1 night in Nov 2024

10/10 Excellent

gregory, astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and nice staff
Stayed 7 nights in Dec 2024

2/10 Terrible

John

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Extremely disappointed
Called repeatedly no one answered and no one called back. I still don’t know what my bill is and at the end they say another $10 for parking. Never heard or saw that.
Stayed 1 night in Dec 2024

4/10 Poor

Judy

Disliked: Property conditions & facilities
This hotel needs to take a break and upgrade every room. Old, old , old! ceiling in my bath was falling out. The tub in my daughter's room was stained and looked dirty. The carpet was wrinkled up in my room. Two lamps were missing in my room. This hotel is about 25 years old. Fix it.
Stayed 1 night in Dec 2024

6/10 Okay

JESSICA

Traveled with family
Liked: Cleanliness, amenities
Large lobby area with a bar and lots of tables and chairs to lounge in and socialize. Rooms could use a good updating. Coffee was in bathroom which was a very strange place. No fridge or microwave in room. Floor to ceiling window was nice. Would be nice to have a way of cracking open for fresh air. Front desk check in guy and gal were very friendly. Coffee shop gal in the morning acted annoyed and not super friendly. Location was a few blocks from lots of restaurants and bars which in summer when warmer and longer daylight would be a nice stroll but we drove and parked in parking garage
Stayed 1 night in Dec 2024

4/10 Poor

Adesha

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room was very outdated, wallpaper was peeling, the exhaust in the restroom was poor. For the price we paid it should have included a refrigerator and microwave. The lobby bathroom was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, friendly staff, good buffet
Great hotel, good buffet, friendly staff, clean, would stay again.
Stayed 1 night in Dec 2024