University Plaza Hotel and Convention Center Springfield

3.5 star property
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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Property amenity
Terrace/patio
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Room service
$110
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, University Plaza Hotel and Convention Center Springfield provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 517 out of 1238 reviews
Rating 8 - Good. 320 out of 1238 reviews
Rating 6 - Okay. 197 out of 1238 reviews
Rating 4 - Poor. 111 out of 1238 reviews
Rating 2 - Terrible. 93 out of 1238 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dante

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in May 2025

8/10 Good

Erin

Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
We had a comfortable stay. Liked walking distance to downtown and hammonds field. All things were nice as you might expect for a large hotel like this. Disappointed that they felt 1 washcloth and 1 towel each would suffice for our 3 day stay. No housekeeping to replenish or clean.
Stayed 3 nights in May 2025

8/10 Good

mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff - mediocre hotel - crap portal

The hotel was slightly above average only because the staff I interacted with were all amazingly friendly, accommodating, knowledgable, and helpful. That's where the "qvove average" ends. Issues: 1) As Hotels.com usually does feom my experience - they screwed up the reservation. I was traveling with a friend, requiring two queen beds, and this is what I booked thru Hotels.com. When we arrived, the hotel said that there wer only "king" rooms. Thankfully they accommodated us but I slept on an uncomfortable sofa bed for a few nights. I heard there were 5 or more other pairs of friends who experienced the same issue. I am certain this was an expedia/hotels.com issue - not the hotel's. 2) We never had housekeeping enter the room (5 nights). 3) When trying to get service (ie sheets for the pull-out sofa bed) we called the front desk and the only option was to speak the request to an automated system, which (no surprise) did not deliver. After a few hours I had to go to the front desk to ask for sheets in-person. Quite poor - from a customer-service perspective, despite the stellar personal care from the staff & management - once we walked to the front desk. Overall - the place was tired, but for the price - it was satisfactory and the staff was very nice.
Stayed 5 nights in May 2025

4/10 Poor

Kevin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The property needs to be updated.
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean
Stayed 1 night in May 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities
The openess and friendliness of staff and patrons.
Stayed 2 nights in May 2025

4/10 Poor

HOLLY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs an upgrade in rooms!

All the reviews said good. Not so good for us. Many upgrades needed! Breakfast is overpriced! Dirty dining room
Stayed 1 night in May 2025

10/10 Excellent

macy

Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean, however we paid extra for a pool side room... only to find out there was no water in the pool..... our room was next to the elevator and the bar which turned out to be a very loud experience. Over all we liked the hotel - just not the noise..
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

6/10 Okay

Julie

Stayed 3 nights in May 2025

8/10 Good

Troy

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Addis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room need fixing, bathroom were old and tub did not drain properly and more....
Stayed 1 night in May 2025

8/10 Good

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was generally a nice hotel but the one elevator wouldn't go up to the 9th floor which is the one we were on. Also no exhaust fan in the bathroom and the sink leaked. The shower didn't have much of a good spray and was kinda hard to figure out. But we had a good time and stay there otherwise. The breakfast was decent and the lobby was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

Kyli

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was excellent. Had water damage to shower ceiling.
Stayed 2 nights in May 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immediately checked out. Place was filthy and smelled awful. Pool was empty except for black, brackish water and trash in the bottom. Lots of homeless people.
Stayed 3 nights in May 2025

10/10 Excellent

Melissa A

Traveled with family
Liked: Cleanliness, amenities
Its a very convenient locstion to the college where my son is attending.
Stayed 1 night in Apr 2025

10/10 Excellent

Suraiya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities
I would suggest if there is a party downstairs like a wedding that they stay in the rooms above on second floor we heard the thump thump of the band until 2 AM
Stayed 2 nights in May 2025