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Marriott Springfield Downtown

3.5 star property

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Photo gallery for Marriott Springfield Downtown

Meeting facility
Reception
Meeting facility
In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Bar

Explore the area

Map
2 Boland Way, Springfield, MA, 01115
  • MassMutual Center
    ‪5 min walk‬
  • Springfield Museums
    ‪6 min walk‬
  • MGM Springfield
    ‪8 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

MGM Springfield

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (1294)
The price is $159
per night
$203 total
includes taxes & fees
Mar 13 - Mar 14
MGM Springfield

About this property

Marriott Springfield Downtown

3.5-star hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Marriott Springfield Downtown offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Springfield Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 13 meeting rooms. This business-friendly hotel also offers a garden, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Marriott Springfield Downtown is a smoke-free property.

Bridge22 Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Currents - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bridge22 Restaurant & Bar
  • Currents

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Hotel Springfield
Marriott Springfield Downtown Hotel
Marriott Springfield Downtown Springfield
Marriott Springfield Downtown Hotel Springfield

Marriott Springfield Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 884 reviews
Rating 8 - Good. 279 out of 884 reviews
Rating 6 - Okay. 140 out of 884 reviews
Rating 4 - Poor. 66 out of 884 reviews
Rating 2 - Terrible. 57 out of 884 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very convenient for Big E.
Stayed 1 night in Sep 2024

10/10 Excellent

Carl, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my time
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Stayed 1 night in Aug 2024

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for some nightlife fun after our daytime fun at 6 Flags…easy drive from the park. Free parking and complimentary coffee in the lobby would have been nice, but not the end of the world.
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott meets high standards and has great staff!
From the minute we got to the property we were treated so kindly. The guys standing outside the door by the entrance to the ramp helped us with parking directions with friendly smiles. The ramp is a challenging drice with very low clearance and tight turns but we found close easy parking to the elevator. Front lobby is metropolitan decor and beautiful and staff were very kind and efficient. The room was fresh and clean and my only inconvenience was that the thermostat wouldn’t change to heat and the room was icy cold for us ( turning AC off didn’t get it very warm for the stay.). The shower is large and comfortable and had a hand held shower too. Soap bottles were full and there were plenty of towels. Beds were very comfortable and had four feather pillows each. No noise from other rooms was heard. The pool is beautiful and warm and we enjoyed the covered area in the courtyard during a rainstorm. All in all it was the high quality I’ve come to expect from Marriott. Very pleased.
Stayed 1 night in Aug 2024

10/10 Excellent

Jingyong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would be five stars however there was food left in the refrigerator from previous guest. Also, a QR code in room with a number to text when you need help. Texted the number but never received a response.
Stayed 2 nights in Jul 2024

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
everything ran smoothly
Stayed 1 night in Jul 2024

6/10 Okay

Gar

Stayed 1 night in Jul 2024

10/10 Excellent

Deanna, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room view was excellent.we had lost power at our home and was forced to stay in a hotel. The cost was high but it was very comfortable. They should have special rates for Springfield residents!
Stayed 1 night in Jul 2024

10/10 Excellent

Leslie, North bergen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for a night stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Miya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets had stains on them. There should have been a microwave in the room itself. The microwave in the mini shop was filthy
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara, Elmwood Park

Stayed 2 nights in Jul 2024