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Sleep Inn Springfield West

2.5 star property

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Photo gallery for Sleep Inn Springfield West

Lobby
Lobby
Exterior
Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3470 Freedom Dr, Springfield, IL, 62704
  • Illinois State Capitol
    ‪11 min drive‬
  • Lincoln Home National Historic Site
    ‪11 min drive‬
  • Abraham Lincoln Presidential Library and Museum
    ‪12 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Double Room, 2 Double Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn Springfield West

Springfield hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has a business center and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and RV/bus/truck parking.
Sleep Inn Springfield West offers 61 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Sleep Inn Springfield West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Springfield
Sleep Inn Springfield
Springfield Sleep Inn
Sleep Inn Springfield Hotel
Sleep Inn Springfield
Sleep Inn Springfield West Hotel
Sleep Inn Springfield West Springfield
Sleep Inn Springfield West Hotel Springfield

Sleep Inn Springfield West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 186 reviews
Rating 8 - Good. 44 out of 186 reviews
Rating 6 - Okay. 15 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 6 out of 186 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Errolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Rooms were comfortable and clean. You can walk to shopping and to restaurants and it’s right off the highway for easy on and off.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Summer

Disliked: Cleanliness

Just okay

Parking lot and walkways not plowed. Another guest in hotel had to be escorted out by cops. Room could have been cleaner but was acceptable. First night had to stay in a different room than originally booked so I just stayed there for the full stay, which meant no bathtub. Ice machine never worked nor did the juice machine at breakfast bar. Customer service/staff was friendly but usually unhelpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Great value.
Stayed 1 night in Jan 2025

8/10 Good

Gyvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay everyone was friendly
Stayed 5 nights in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and Accommodating

The staff was very friendly and accommodating. The room was clean, and it was the first time I'd stayed in any place where I didn't smell cigarettes in a non-smoking room. The breakfast buffet was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Deshun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best visit we've had in over 10 years. The staff are pleasant and welcoming. The room was clean as well as the common areas. Overall a great stay and would recommend and stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Brian, MOBERLY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, comfortable, clean and it smelled pleasant. It was next to a train line however I only heard two trains passing by. The sink faucet spray was a bit intense.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good rate.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Clean but heating was a little noisy and couldn’t get coffee pot to work
Stayed 1 night in Dec 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process.
Stayed 1 night in Dec 2024

10/10 Excellent

Pooyan

.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was removed earlier than announced.
Stayed 1 night in Dec 2024

10/10 Excellent

Harris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay and the breakfast was excellent.
Stayed 1 night in Nov 2024

8/10 Good

koushik

Liked: Amenities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was good but the toaster did not work. The rooms were clean but we could not stream on the t.v. overall it was a good stay.
Stayed 5 nights in Dec 2024

8/10 Good

Malina

Stayed 1 night in Nov 2024

4/10 Poor

Chris

Business traveler
Disliked: Staff & service

My mistake and never again!

This is an average hotel with average service. It was clean. I will never stay here again and this is partly my own fault. We left an orthopedic pillow in our room, I called immediately (the evening when we got home), to ask if they could keep and I would return and pick it up. I was told that they did not have access to housekeeping but would check and call me in the morning. Next day no call so i called the next afternoon and same story. On Tuesday 2 days later I called again and was told that the pillow had been destroyed because it had a stain on it. Since I use this all the time and know that this is a lie. It was a very expensive pillow and it was my fault for leaving it but what happened to lost and found, I am sure that it was stolen by staff and you hate to point fingers but this pillow was in a pillow case and has never been slept on without a case. I will search to replace it but it took me years to find it as I have neck and back issues and have not found another as I have wanted a backup. Lesson learned never hurry to check out and do not trust or allow any staff person into room until I have double checked. I repeat I realize this is my fault but believe handled improperly by staff. Lost and found???
Stayed 1 night in Nov 2024