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Quality Inn Westfield - Springfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
2 Southampton Rd, Westfield, MA, 01085
  • General Wareham Park
    19 min walk
  • Baystate Noble Hospital
    5 min drive
  • Westfield State University
    10 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    6 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn PLUS+ West Springfield

Pet friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1002)
The price is $94
per night
$107 total
includes taxes & fees
Dec 7 - Dec 8
Red Roof Inn PLUS+ West Springfield

About this property

Quality Inn Westfield - Springfield

Westfield hotel with private balconies
This hotel features a business center, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, express check-out, and free newspapers are onsite.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 746 reviews" "
Rating 8 - Good. 259 out of 746 reviews" "
Rating 6 - Okay. 162 out of 746 reviews" "
Rating 4 - Poor. 86 out of 746 reviews" "
Rating 2 - Terrible. 57 out of 746 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Have used this hotel several times this year and have never been disappointed, Good price and convenient
Stayed 3 nights in Aug 2024

8/10 Good

Shafat

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

JamieRae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. They made sure there was enough food for all guests.
Stayed 1 night in Jul 2024

10/10 Excellent

George E.

Liked: Cleanliness, staff & service, property conditions & facilities
Host the Best
Stayed 2 nights in Jul 2024

6/10 Okay

Brendan

Traveled with family
Liked: Staff & service, amenities
Bathroom wasn’t cleaned and the door was very difficult to close.
Stayed 1 night in Jul 2024

4/10 Poor

Roger, Frewsburg

Disliked: Property conditions & facilities
Bathroom not cleaned
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rey spacious and clean room. Looks like new. Nice breakfast!
Stayed 1 night in Jul 2024

4/10 Poor

Amber

Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay easy
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time staying here and we loved the convienence, ease with a pet and friendly service! I would come back here again.
Stayed 1 night in Jul 2024

6/10 Okay

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Meelis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt a little damp
Stayed 1 night in Jun 2024

4/10 Poor

Owen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had not been properly cleaned when we arrived. The one person at the front desk was very kind and apologetic, and cleaned the bathroom and changed the sheets herself. While it’s more of a budget hotel, all hotels should be clean for guests first and foremost, and this place doesn’t seem to hit the mark.
Stayed 1 night in Jun 2024

10/10 Excellent

Evad

Liked: Cleanliness, staff & service, property conditions & facilities
is greatvto stay and sleep
Stayed 3 nights in Jun 2024

8/10 Good

Meelis

Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service
The property is definitely dated, and rooms need refurbishing. The tub wouldn't drain properly, bottom of tub very rounded and not flat. Water was lukewarm at best, with very low pressure. They had a good breakfast and staff friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, but clean and very friendly staff. Breakfast was nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Anke

Stayed 1 night in Jun 2024

6/10 Okay

Thanh Nga

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Kshitij

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Abhorrent Staff
The manager recieved me at the desk during the check in with utmost disrespect. I told him I needed to use the restroom after a long drive, so please hurry up. Hearing this, he yelled at me and told me he was not going to hurry up! I did not say anything to him then, as I was unprepared to reply. The following day/morning, I yelled back at him - and we had a yelling and screaming match (his staff joined him to help him) - but I hope this made him realize that guests like us pay his salary (not vice versa) and he needs to be respectful to guests coming in.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in May 2024