Quality Inn and Suites

2.5 star property

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Photo gallery for Quality Inn and Suites

Front of property
Free daily on-the-go breakfast
Lobby sitting area
Reception
Seasonal outdoor pool

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
2745 N Glenstone Ave, Springfield, MO, 65803
  • Evangel University
    ‪3 min drive‬
  • Pythian Castle
    ‪4 min drive‬
  • Ozark Empire Fairgrounds & Events Center
    ‪5 min drive‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites

Springfield hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn and Suites offers 102 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Quality Inn and Suites features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn and Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Quality Inn and Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 83 out of 512 reviews
Rating 8 - Good. 91 out of 512 reviews
Rating 6 - Okay. 94 out of 512 reviews
Rating 4 - Poor. 85 out of 512 reviews
Rating 2 - Terrible. 159 out of 512 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

The female at the front desk was incredibly rude during check in - the room was an absolute nightmare - stains on both chairs, no toilet paper, no Kleenex, remotes didn’t work, the fitness room was “Closed until further notice,” the ice machine on the second level wasn’t working and the ice machine in the first level was out of ice. It was a horrible experience. We debated leaving…bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not a single person at the front desk. When we got there we were completely locked out despite the fact that we had already paid for our rooms, and everywhere online says that there is 24/7 check-in. We ended up having to go find another place to stay at because me my husband and actually another traveler were locked out. I want a full refund and this is going to be a completely terrible review
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have left after checking in the person gave me a key to a room that was already occupied and she told me it happens more often than it shoukd that rooms are marked as clean. Pillows were tied together and disgustingly stained. Bed smelled like smoke. The bathroom had mold growing and the tub was not clean. Nail polish on the wall. Stains on the chairs, floors and walls. The curtains were falling off the rod. The phone wasnt plugged in.
Must have been the first time the heat was turned on, smelled intensely like cigarettes.
Mysterious food stuff frozen to very loud refrigerator
Clearly they don't vacuum under the bed
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

6/10 Okay

Francisca

Traveled with partner
Disliked: Amenities
It was suppose to be hot breakfast and all they had was cold biscuits and gravy,no syrup for waffles no cream for coffee no fruit at all and had to ask for a toaster
Stayed 1 night in Nov 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Oct 2024

2/10 Terrible

Jack

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our booking was cancelled by the GM without our knowledge and Expedia will not fix the issue
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here- dirty with cockroaches
Stayed here on Thursday and will never consider staying again. The room was barely clean and no channel on the tv worked. The bath tub had hair all over it and continuously dripped. We smashed a cockroach in the tub and also woke up to a baby one in bed with us. Would not have stayed if I could’ve got a refund for my room. Horrible place!
Stayed 1 night in Oct 2024

2/10 Terrible

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sirty rooms tv didnt work no cable the light qwnt out with the phone charger no trash cans bed bugs
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
First room assigned had no bedding. Just bare mattress. The next room I got smelled like a wet dog due to the carpeting. The next room I got was less smelly but had a broken dresser drawer and burned out light bulbs. Expedia should not advertise this hotel. It’s awful.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalva

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Brooke

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Richard, Greenwood

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty hotel! I don’t know why sanitation authorities don’t censure that place
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Stayed 1 night in Sep 2024

2/10 Terrible

George

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room door was half broken had to shove it to get it to shut and partially lock the bathtub water ran all night wouldn’t drain hardly when you took a shower no TV no microwave light fixture hanging off the wall room stunk
Stayed 1 night in Oct 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Dirty room. Breakfast no milk for cereal. Do not stay here
Stayed 1 night in Oct 2024

2/10 Terrible

Shawnlle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no towels ,the ice bucket has slime in it ,dirty tub, no tv ,bedside lamps didnt work, no mini fridge or microwave, no elevator and i was on 3rd floor and disabled , ice machine on 3rd floor didnt work, alot of scary characters walking around everywhere, very small continental breakfast which i didnt get to eith morning right as it came out by 730 am nothing left , no creamer for coffee. No blankets only a thin duvet and sheets were dirty , no toilet paper but a used half roll. Very disappointed .way too expensive even with my expedia deal.
Stayed 1 night in Oct 2024

2/10 Terrible

Joie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Never Stay Here
From the outside we thought this looks nice that’s were it ended broken doors, key didn’t work, no light bulbs, no working tv, dirty tub, stains on the doors, ripped carpets and the door locks were not efficient. Very unsatisfactory
Stayed 1 night in Oct 2024

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Walter

Liked: Cleanliness
Covenient location. Facility was a little run down. The tv in my room didn't work.
Stayed 1 night in Sep 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Sep 2024

2/10 Terrible

Ijaz

Room was not clean. There was no hot water. And a very rude staff. Will never stop at this place.
Stayed 1 night in Sep 2024

2/10 Terrible

Kristina

I paid for a room knowing we would be coming in late and when we arrived he had just sold it to someone else.
Stayed 1 night in Aug 2024