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Quality Inn and Suites

2.5 star property

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Photo gallery for Quality Inn and Suites

Front of property
Free daily on-the-go breakfast
View from property
Reception
Seasonal outdoor pool

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
2745 N Glenstone Ave, Springfield, MO, 65803
  • Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Hammons Field
    ‪7 min drive‬
  • Missouri State University
    ‪8 min drive‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

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Premium bedding, desk, blackout drapes, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.1 out of 5, (1003)
$79 nightly
The price was $83
The price is $79 total
includes taxes & fees
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About this property

Quality Inn and Suites

Springfield hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn and Suites offers 102 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Quality Inn and Suites features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn and Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Quality Inn and Suites Reviews

Reviews

5.4
Rating 10 - Excellent. 86 out of 565 reviews
Rating 8 - Good. 93 out of 565 reviews
Rating 6 - Okay. 98 out of 565 reviews
Rating 4 - Poor. 93 out of 565 reviews
Rating 2 - Terrible. 195 out of 565 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

5 out of 10 Overall.
Stayed 1 night in Feb 2025

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here!

Was the worst place ever. When i showed up i was told no hot water. Lady behind the desk had absolutely no customer service skills.
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Disliked: Staff & service, amenities
My family and I were not allowed to stay there and had to find another place to stay. A rude woman yelled at us that there was no one available to clean to room so we needed to leave. She refused to cancel our reservation.
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was overbooked and the front desk was rude
Stayed 1 night in Feb 2025

2/10 Terrible

Hannah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT COME HERE!!

No hot water, no internet, management and staff will steal your stuff and your money then trespass you off the property, claiming you broke into one of their room even after multiple people can testify that you didnt. GM is never around, ceilings are leaking, toliets and sinks get stopped up, i understand people who literally have no place to go other than the streets, and if your one of those people, RUN to another hotel/motel/car/abandoned building. Anywhere is better than here! The GM also runs Motel 6 so theres that as well.
Stayed 1 night in Feb 2025

2/10 Terrible

Eden

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of ocroach, very dirty. no hot water, no breakfast, no tv, no internet, no blanket. it was Terrible experience! not worth it.
Stayed 3 nights in Feb 2025

4/10 Poor

Troy

Business traveler
Disliked: Amenities, property conditions & facilities
No cable, No Wifi, No breakfast. Totally not worth what i paid for it. I travel for work and this is horrible for a Quality Inn.
Stayed 1 night in Feb 2025

2/10 Terrible

Rita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Geneva

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice bed. No cable or WIFI. Facilities poorly maintained.
Stayed 4 nights in Jan 2025

8/10 Good

Matt

Liked: Staff & service
What you expect for the money
Stayed 1 night in Jan 2025

2/10 Terrible

Gilberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Aubrei, Viola

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
We ended up cancel reservations after arrival after being notified that the WiFi was out of order and there was no tv service.
Stayed 1 night in Jan 2025

2/10 Terrible

Gabrielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about it very unprofessional and I did not even get to stay in my room and so I need my money back, but it was horrible
Stayed 1 night in Jan 2025

2/10 Terrible

Stacy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches in the room. Could not eat breakfast the next morning due to the uncleanliness of the area. It was disgusting. There was no wifi, overall the place was just dirty.
Stayed 1 night in Jan 2025

8/10 Good

Jerry

Stayed 4 nights in Oct 2024

2/10 Terrible

Jill

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were cockroaches amd when I informed the staff, they upgraded our room. An hour after we got into the 2nd room, which also had roaches, the manager, who was higher than Hitler's gas Bill, beat on the door like she was police, woke me up, accused someone of smoking in "her" room and threw us out. I don't smoke.
Stayed 1 night in Jan 2025

2/10 Terrible

Billie

Disliked: Cleanliness, staff & service, property conditions & facilities
I needed a receipt and Didn't get one
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water. No WiFi. Moldy fridge. Stains on towels. No TV in room. Staff member across hall kept opening and closing door loudly all night long. Loud banging outside window many mornings.
Stayed 7 nights in Dec 2024

2/10 Terrible

Eric

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good even for free.

Filthy. Free WiFi but no internet. No hot water. Promised free breakfast. It was free, but there was no food nor beverages.. Had to ask for toilet tissue. The security feature was broken off the door. The television was wonky. Reservation made for two queens. Not honored. I guess the sheets were clean. Run, don't walk to Best Western. Toilet was clogged, but there was a plunger!
Stayed 1 night in Dec 2024

2/10 Terrible

Regina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never got my room no one came to the door waited outside for over 15 minutes people doing drugs outside and setting up cons. As i watched a man walk to a wheelchair with a sign and then sit in it to beg for cash. Just awful.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
blood stains in the carpet, bathtub would not shut off, whole room smelled like mildew/mold.
Stayed 2 nights in Nov 2024