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MGM Springfield

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, pillowtop beds, in-room safe, individually decorated
Garden
8 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Bar

Explore the area

Map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    1 min walk
  • MassMutual Center
    6 min walk
  • Naismith Memorial Basketball Hall of Fame
    8 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    21 min drive

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Springfield King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Stay Well Main Street Queen

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Stay Well Main Street King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Main Street Queen

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Springfield Queen

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Main Street King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $129
per night
$146 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Express Springfield Downtown, an IHG Hotel

About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 801 out of 1252 reviews" "
Rating 8 - Good. 249 out of 1252 reviews" "
Rating 6 - Okay. 116 out of 1252 reviews" "
Rating 4 - Poor. 45 out of 1252 reviews" "
Rating 2 - Terrible. 41 out of 1252 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean. Staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda, Refugio

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the structure and the theme of the hotel. It was exactly what I needed, relax.
Stayed 1 night in Sep 2024

8/10 Good

Renee K Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Traveled with group
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Sep 2024

8/10 Good

Sherry

Stayed 1 night in Sep 2024

2/10 Terrible

J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

AnnMarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. It was a last minute trip for me and my husband. The hotel was very clean and comfortable. We absolutely recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Whitney

Liked: Staff & service, amenities, property conditions & facilities
Parking garage was free but very busy and you have to take the elevators down to the casino and walk halfway around the building to get to hotel elevators. I also overlooked there are no mini fridge or microwaves in queen rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Lilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!
Stayed 1 night in Sep 2024

8/10 Good

Lucian, The Villages

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disappointing for a casino. Drive a little farther to the casinos in CT
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the Big E Expo and we stay if we are going to a show.
Stayed 1 night in Sep 2024

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No refrigerator, no desk, two very small drawers. The hotel is located in a really shady area. Don’t go outside at night. Pros free parking, 10 minutes from the Big E, the Chandler Steakhouse, nice pool and a casino.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had to leave a day early for family,but would go back.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret, Medford

Liked: Staff & service, property conditions & facilities
My bathroom had hair in the sink and on the floor
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the hotel was so close to the highway and close to train tracks that it was a bit noisy at night.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great once you figure out how to get in
Everything was super clean and staff was super friendly. The only thing that wasn’t good was trying to figure out where to park and enter from outside when first checking in. Thank goodness we ran into people not associated with the hotel that were helpful. Better signage and a real drop off area would be most helpful. If I hadn’t prepaid I probably would’ve said the heck with this and gone elsewhere. Otherwise it was a very enjoyable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a lot of parking
Stayed 1 night in Sep 2024

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free parking!!! Love the theme of the room. So clean and convenient to the casino and other entertainment. It was a nice escape from the regular.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberley

Liked: Amenities
Lovely comfortable room
Stayed 1 night in Sep 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024