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MGM Springfield

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Garden

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    1 min walk
  • MassMutual Center
    6 min walk
  • Naismith Memorial Basketball Hall of Fame
    8 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    21 min drive

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Springfield King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Stay Well Main Street Queen

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Stay Well Main Street King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Main Street Queen

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Springfield Queen

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Main Street King

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $132
per night
$150 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Springfield Downtown, an IHG Hotel

About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 778 out of 1227 reviews" "
Rating 8 - Good. 249 out of 1227 reviews" "
Rating 6 - Okay. 115 out of 1227 reviews" "
Rating 4 - Poor. 43 out of 1227 reviews" "
Rating 2 - Terrible. 42 out of 1227 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our stay was great. The casino, and room were good. The only complaints we had with the place was how thin the walls were. The two nights we stayed we had problems in the room next to us being incredibly loud. The last night we stayed. The family was yelling and screaming outside our room and left very early in the morning while we were sleeping. For the next two hours the dog they left in their hotel room was barking and yapping for two hours straight keeping us awake. We thought it was very rude for the family to be disruptive at 6 in the morning. Also I didn’t dogs were allowed on the property. Overall the stay was not bad we had a fun time. But sleeping, was the hardest part of this trip, when sleeping is the main reason for a hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonfrys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and loved the beautiful festivities we had an exceptional good time!!!☺️
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Everything was very nice. They probably need signs in the half circle saying no parking ( almost got towed). Other than that, our experience was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stay Well rooms are worth the extra $$ and delivers a luxurious experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Josee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
Love the room! The high ceilings! The classy look! Beds were cozy. Room very clean! Bathrooms was gorgeous. I guess my only complaint would be that there wasn’t a fridge but I don’t think that’s worth mentioning.
Stayed 1 night in Aug 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stsy
Beautiful hotel, enjoy the ROAR comedy show.
Stayed 1 night in Aug 2024

10/10 Excellent

Shakeyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Victoria

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun & Relaxing Getaway
Our stay was absolutely amazing. So much to see and do. Endless activities, dining choices and even a beautiful regal movie theater with recliner comfy chairs! Loved it and will be going back soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Floor was cold. Needed a few throw rugs. Could have used a shower cap.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Rooms are beautifully furnished and very spacious. Lots of eating options in the hotel. Casino is huge. Would highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Debra P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish decor
It was a well decorated room and we liked how the rooms were all different.
Stayed 2 nights in Aug 2024

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Room was nicely decorated, bathroom was very nice and updated. Stayed one night to gamble and hope to get lucky, but luck wasnt in the cards. Enjoyed dinner ar place called The Tap. It was a sports bar. Food was goid and they actually have a bowling alley in it.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and people are really nice
Stayed 1 night in Aug 2024

10/10 Excellent

Randa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good parking, good security.
Stayed 2 nights in Aug 2024

6/10 Okay

Eddy

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing place
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel room itself is modern, clean and nice, however the parking situation was annoying you have to use the same parking garage as all of the casino guest and valet parking is not available. They also charge additional fees, a resort fee. This I was aware of however usually when there's a resort fee there is something extra that the hotel offers but when asked what it included they said coffee maker in room, iron and board, hair drier and pool. These are basic hotel amenities that most hotels offer and do not charge additional fees for. I have stayed somewhere that charged this fee before but they had a spa and Valet parking. This facility used to have a spa and was shut down during pandemic and never reopened.
Stayed 3 nights in Aug 2024