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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
5 bars/lounges
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Garden
5 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Bar
$203
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    ‪1 min walk‬
  • MassMutual Center
    ‪3 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield King

9.0 out of 10
Wonderful
(94 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Stay Well Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Stay Well Main Street King

9.4 out of 10
Exceptional
(41 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street Queen

8.6 out of 10
Excellent
(35 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,011 reviews
Holiday Inn Express Springfield Downtown by IHG

About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 940 out of 1418 reviews
Rating 8 - Good. 273 out of 1418 reviews
Rating 6 - Okay. 113 out of 1418 reviews
Rating 4 - Poor. 48 out of 1418 reviews
Rating 2 - Terrible. 44 out of 1418 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Benjamin

Stayed 2 nights in May 2025

10/10 Excellent

Antionette C.

Liked: Amenities, property conditions & facilities
Loved the bathroom and beds were comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

2/10 Terrible

Eliza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were bedbugs in my room. We had to check out the same day.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Springfield for our daughter’s graduation from college. The MGM was very convenient for all our needs - commencement site, close to her school, close to dining, etc. the facilities and staff were top-notch!
Stayed 2 nights in May 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tindley

Stayed 2 nights in May 2025

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for graduation
Stayed 2 nights in May 2025

10/10 Excellent

Laureta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and spotless.
Stayed 1 night in May 2025

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Needs a decorator

Worst setup in terms of furniture. Needed to have the bed on the larger wall facing the tv. Need dressers for additional clothing and larger closet as only half the closet was ok to use for hanging. Really bad use of space. The room was nice but the lighting was truly awful. The lightbulbs glared in your eyes. It needed recessed or indirect lighting. The garbage can in the room was absolutely rusted and disgusting. The furniture in the room was very u comfortable. The chairs sat too low for the table. Clearly nobody sat it them when designing this room.
Stayed 2 nights in May 2025

10/10 Excellent

Christine, Weymouth

Stayed 2 nights in May 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an email prior to my arrival inquiring if i was interested in a room upgrade. No other communication
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

Steven, Morrisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable. Courteous and professional staff. Room was very clean and extremely comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Tyheshia

Liked: Cleanliness, staff & service, property conditions & facilities
A late check out she be offered at check-in
Stayed 1 night in May 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Disappointed with my stay here. Overpriced and the rooms had no refrigerators or microwaves. Was also told that I could extend our checkout time (not for free) but when I went to do it the manager decided that no more late checkouts would be given. It was Mother’s Day. Don’t say that we can and then on a whim say not anymore. The hotel was very loud and people were running up and down the hallways ringing our door bells (don’t know why those even exist) needless to say we didn’t get to sleep till way passed midnight. Definitely will never stay here again and I do NOT recommend.
Stayed 1 night in May 2025