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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Classic architecture meets modern comfort at this Hilton Express hotel, featuring a symmetrical facade with evenly spaced windows and decorative moldings.
Creator video
Indulge in a variety of breakfast options, including cheese omelets, scrambled eggs, and more.
Relax and unwind in our welcoming lobby, featuring a reception desk, comfortable seating area, and convenient amenities.
Relax in comfort with a large bed, desk, and seating area, plus a flat-screen TV and large window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • MGM Springfield
    ‪5 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(88 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room

8.6 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Parking included
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The price is $362 total
includes taxes & fees
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About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Springfield Downtown by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Baroque hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Springfield Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn

Best stay I have ever had.
Stayed 2 nights in Apr 2025

10/10 Excellent

Irwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent 2 nights. no complaints, but kinda expensive
Stayed 2 nights in Mar 2025

10/10 Excellent

Annette Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was so friendly and helpful.. truly appreciated after a 5 hour drive . I thanks ..we will be back next year
Stayed 1 night in Apr 2025

8/10 Good

Stacy

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Amenities
The staff, the hotel itself, and the location! Fabulous!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

chirag

Stayed 1 night in Mar 2025

8/10 Good

Jesse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great other than the elevator stopped working and had to climb 8 flights. Was fixed when I woke up but was a great stay.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2025

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheer competition hotel nigjt

Hotel was amazing. Perfect location to the Mass Mutual center for our cheer competition. It was just across the street, The parking was great. The kids loved the pool. The breakfast was at 6am which was great because we had to be up and packed by 7am.
Stayed 1 night in Apr 2025

10/10 Excellent

Opal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Thaddeus, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is a little small, but everything else was fine
Stayed 1 night in Mar 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Matt

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not layed out so you can easily find. And it was not explained well at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, knowledgeable and accommodating. Entrance to XL Center was conveniently across the street from the hotel's entrance. Heavy smell of weed in hallway.
Stayed 1 night in Mar 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sean, Pittsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

LaKia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Mar 2025

10/10 Excellent

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025