Holiday Inn Express Ludlow, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Ludlow, an IHG Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
321 Center St, Ludlow, MA, 01056
  • Randall's Farm and Greenhouse
    2 min drive
  • Gung Ho Restaurant
    1 min walk
  • Springfield Union Station
    12 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    34 min drive

Room options

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Feature)

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Ludlow, an IHG Hotel

Ludlow hotel with free weekday breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Ludlow, an IHG Hotel offers 71 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Holiday Express Ludlow, An Ihg
Holiday Inn Express Ludlow, an IHG Hotel Hotel
Holiday Inn Express Ludlow, an IHG Hotel Ludlow
Holiday Inn Express Ludlow, an IHG Hotel Hotel Ludlow

Holiday Inn Express Ludlow, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 894 reviews" "
Rating 8 - Good. 304 out of 894 reviews" "
Rating 6 - Okay. 65 out of 894 reviews" "
Rating 4 - Poor. 19 out of 894 reviews" "
Rating 2 - Terrible. 12 out of 894 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jo Ellen

Disliked: Property conditions & facilities
Was told this was their last room available. The AC unit DID NOT WORK! The room was very hot and stuffy. Between the hot temperature, the worn down beds and very flat pillows; we GOT VERY LITTLE SLEEP! This place was NOT worth what we paid for the room. I asked for a refund. Was told to talk to Expedia; they couldn’t (or wouldn’t) do anything for me.
Stayed 1 night in Sep 2024

6/10 Okay

Clancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for a room on the front side if you like sleep
Everyone was great, the room was clean and comfortable. The fact that the turnpike is out the back window made for difficult sleeping as it sounded like a raceway all night! Also, the breakfast was not great! Powdered scrambled eggs 😕 Flavorless sausage and potatoes 😕 No fault of the attendant, but the products were unappealing. Coffee was great, though!
Stayed 2 nights in Sep 2024

8/10 Good

Heike

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was very convenient for the events we had to attend. The evening staff was very rude, and didn’t greet anyone as they walked into the lobby! The morning staff was a little bit friendlier!
Stayed 4 nights in Sep 2024

8/10 Good

Christopher R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing with egg and bacon and sausage
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 1 night. Very quiet, clean and staff were friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo, chesapeake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for McDonald's, Burger king, taco bell and Starbucks is 9 minute walk up the road.
Stayed 4 nights in Aug 2024

10/10 Excellent

madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve travelled a bit lately in the US. This is the best of the hotels I’ve stayed in!
Stayed 1 night in Aug 2024

10/10 Excellent

Yunshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

I was so happy to find myself at the Holiday Inn Express. In my month of travel I haven’t been in better accommodations- inside and out. Now I’ll know where to stay. Thank you Holiday Inn Express!
Stayed 1 night in Aug 2024

10/10 Excellent

Alanna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee working the registration desk was absolutely wonderful and helpful. The room was very comfy and clean. All was just what was needed after a late night journey.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Shelby Township

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little outdated but rooms were clean, parking and breakfast was free, and staff was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful staff! The staff was so friendly and so helpful. Big shoutout to Angie (I think that was her name) at the front desk in the evening for going out of her way to help us. Also breakfast staff was friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to our intended destination, a relative's home. The rooms need two chairs since, I presume, most guests are couples. Suggest a folding chair in the closet if needed. The commode in (our) room needs to be higher for the elderly (who have difficulty getting up), tall people and others. The doorstops in the bathroom and in front of the closet are dangerous "toe stubbers". I know they are needed but I haven't a clue how to correct the need for each.
Stayed 3 nights in Jul 2024

8/10 Good

LaGina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but what I saw of the property was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I have no rating for the area as this was a quick overnight stay
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating and pleasant experience
Stayed 4 nights in Jul 2024