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Hampton Inn West Springfield

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Point of interest
Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Olympia Ice Center
    ‪18 min walk‬
  • Big E
    ‪3 min drive‬
  • Holyoke Mall
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout drapes, iron/ironing board

Standard room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Study)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1001)
The price is $84
per night
$96 total
includes taxes & fees
Jan 27 - Jan 28
Quality Inn West Springfield

About this property

Hampton Inn West Springfield

West Springfield hotel close to Big E
This hotel features a fitness center, a 24-hour business center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn West Springfield offers 125 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hampton Inn West Springfield features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Room service is available.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1002 reviews" "
Rating 8 - Good. 296 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Leonid

Traveled with family
Liked: Staff & service
Stuff friendly, old rooms, noisy
Stayed 1 night in Oct 2024

8/10 Good

Cammy

Liked: Cleanliness, staff & service, room comfort
Quick Overnight Stay
We were lucky to get a room this weekend. Most were fully booked. King accessible room was $259 per night. Seems really high to me for this hotel chain. Staff was super nice and efficient. Complimentary breakfast was good! The hostess early Sunday 10/13 was so nice. She really took pride in the layout and presentation of the food. Coffee was perfect!! As far as the room... could use a refresh. Wallcovering peeling in the room. Carpet could use a deep cleaning. Facecloths were scarce and thin.
Stayed 2 nights in Oct 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Business traveler
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Christian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Hampton inn
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Location!!! Staff very friendly, breakfast was good. Rooms are a little dated (bathroom) but beds and linens provided a good night sleep. This hotel offers everything within walking distance.
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel with very accommodating staff. Was given a handicap room for some reason even though I didn’t request it. Noticed a couple dead bugs on the floor and on one of sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Fransisca

Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was nice and comfortable bathroom can use updating i.e. sink can use a vanity underneath it to block seeing the wood framing around the pipes, very unsightly to see. Rust in some areas. Beds were very comfortable room was very quiet which was nice
Stayed 1 night in Sep 2024

8/10 Good

Mairin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times and are always happy with the quality of this hotel. My one complaint is that the shower in our room was slightly broken. It took a ton of force to pull the knob out in order to get the water running and it was just as difficult to shut the water off. As always, service and breakfast were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman running the desk was quick, efficient and friendly
Stayed 1 night in Sep 2024

8/10 Good

Penny

Traveled with family
Liked: Property conditions & facilities
Although the hotel did not seem very booked, we were put in a handicapped room, which was interesting. Unfortunately the toilet was leaking. However, the service by the employees was exceptional.
Stayed 1 night in Sep 2024

6/10 Okay

Bruce, Romulus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel for use of the pool! Found pool closed for season (5 Sept 24). Would have stayed on different site if open pool! NO NOTICE on season for pool on web site!!!
Stayed 1 night in Sep 2024

6/10 Okay

Roberto

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location provided a central area of what we planning on doing in the area
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities
The fire alarm didn’t work in our room and the entire hotel had to evacuate twice without us knowing the alarm was sounding . We heard people yelling and slamming the outside door, that’s the only way we knew. There was also poop on the floor outside of our door.
Stayed 1 night in Aug 2024

8/10 Good

Al

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk receptionist was excellent she said set
I arrived and was placed in room 123, The room had a file smell to it. I asked the receptionist at the Front desk if I could be moved to another room, I explained to her why and she was great about it and put me in room 311. She immediately had a cleaning crew in the room to take all care of the room. Thank you very much for your service
Stayed 1 night in Aug 2024