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Greenstay Hotel & Suites

2.5 star property

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Photo gallery for Greenstay Hotel & Suites

Lobby sitting area
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Outdoor pool, sun loungers
Breakfast area
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
$135
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
222 N Ingram Mill Road, Springfield, MO, 65802
  • Place, Missouri State University
    ‪7 min drive‬
  • Place, Mercy Hospital Springfield
    ‪8 min drive‬
  • Place, Bass Pro Shops Outdoor World
    ‪10 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(155 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(138 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Studio Suite, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Business Studio Suite, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Queen Bed, Accessible

Premium bedding, individually decorated, individually furnished, desk

Standard Single Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Family Studio Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Greenstay Hotel & Suites

Springfield hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Greenstay Hotel & Suites offers 99 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Greenstay Hotel & Suites features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Greenstay Hotel & Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 603 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 7 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

We should mention

The seasonal pool will be open from May 27 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GreenStay
GreenStay Hotel
GreenStay Hotel Springfield
GreenStay Springfield
Greenstay Hotel And Suites
Greenstay Hotel & Suites Hotel
Greenstay Hotel & Suites Springfield
Greenstay Hotel & Suites Hotel Springfield

Reviews

Greenstay Hotel & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 864 out of 1524 reviews
Rating 8 - Good. 361 out of 1524 reviews
Rating 6 - Okay. 175 out of 1524 reviews
Rating 4 - Poor. 80 out of 1524 reviews
Rating 2 - Terrible. 44 out of 1524 reviews

Reviews

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Great deal
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Samiul

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evacuated - fire on roof- lack of communication

Not my favorite hotel stay. There was a fire on the roof and we were evacuated to front parking lot. There was no communication from the staff/manager until I reached out to find out what was going on and to see if we could retrieve our belongings out of our room. As a guest at this hotel I would have expected to hear from the staff or a manager to check in on us during the situation. I know the fire was unexpected, but communication with guests should have been priority.
Stayed 1 night in Jun 2025

6/10 Okay

Penny

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Room was not very cold

The air conditioner in our room didn’t seem to work well.
Stayed 3 nights in Jun 2025

6/10 Okay

Olatunde

Liked: Staff & service
The property look nicer on the website than the actual property appearance.
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman checking us in was very slow and had to wait 20minutes. The bed was queen size and too soft. Checking out the woman could not smile even when wishing her a good day.
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

ok
Stayed 1 night in Jun 2025

8/10 Good

Raysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sabrina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was terrible. Our double room was given to another customer because they said Hotels.com overbooked them. Then they said they upgraded us to one of their best suites… the “suite” was awful. It was literally an old conference room with a bed in the middle of a huge room with another bed that folded down out of the wall that was stained completely up. The room smelled old and very musty, there was a huge 8 foot table with 10 old chairs stacked on top. The bathroom was disgusting and the carpet looked like it was not vacuumed in some time. They guy at the front desk was nice but seriously acted unconcerned about how bad it all was.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

This specific hotel does not allow anybody that lives in a 50 mile radius to rent a room. This is common in the Springfield area and we called ahead and they said as long as we have a valid ID, it would be okay. They refused to let us check in. Thankfully hotels.com process the return.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike, NRH

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Swimming pool
Stayed 3 nights in Jun 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am not one to leave a negative review, but this was not a pleasant experience and so many of my bookings are based on other people’s reviews so I felt like I needed to share for the sake of others. The room was hot and stuffy, tv did not work, and there was a loud barking dog in the room next door. When we pulled the bedding back to go to bed, there were hairs on the sheets. We went back down to get a refund or another room. They put us in another room (no discount offered). This room was also stuffy and the AC unit was loud. Not a comfortable, relaxing experience!
Stayed 1 night in Jun 2025

6/10 Okay

Susan Diane

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff didn’t seem to be very happy.
Stayed 1 night in Jun 2025

8/10 Good

Alfredo

Stayed 1 night in Jun 2025

8/10 Good

Mark H

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location to University. Clean and well managed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the elevator was broken and being handicap I had a hard time getting to the room
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

2/10 Terrible

Toni

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever stayed in. Our toilet broke in our room and no one came to fix it for 2 days. We had to use the lobby toilet. We asked for extra pillows and were told no. The room was dirty and the sheets and pillow cases were stained. We'll never stay again.
Stayed 3 nights in Jun 2025

4/10 Poor

Paula

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very damp to start with. It was a handicap room and there was no light in the bathroom over or near the bathtub. Then the outer door of the room would not close. The manager was helpful & said that we could go to the room next door, which was also handicap, but that door was also showing signs of not closing. So he then had us go to another room - not handicap - , which we did, since it was after 8 p.m.
Stayed 1 night in Jun 2025