Crowne Plaza Springfield, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Meeting facility
Serves lunch and dinner
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Free airport shuttle
  • Breakfast available
  • Gym

Explore the area

Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Washington Park Botanical Gardens
    5 min drive
  • University of Illinois at Springfield
    6 min drive
  • Lincoln Home National Historic Site
    8 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    16 min drive

Room options

Junior Suite

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

  • 799 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Springfield, an IHG Hotel

3.5-star Springfield hotel with rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available once per stay.
Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Crowne Plaza Springfield, an IHG Hotel provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 70622 square feet (6561 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle (available on request) and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Crowne Plaza Springfield, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (70,622 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 484 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pantos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

4/10 Poor

Mayra

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay there again. Short staffed, therefore I did not get my room cleaned every day.
Stayed 4 nights in Aug 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Dated.
We allegedly had an accessible suite. No grab bars by either toilet and one toilet was the low one that a person with disabilities could not stand up from without a grab bar. The other one was taller and there was a sink near it. Needs a grab bar!!! Staff in lounge were delightful and other staff was very helpful. Dated decor and needs some work.
Stayed 5 nights in Sep 2024

8/10 Good

Darren

Stayed 1 night in Sep 2024

10/10 Excellent

Monrosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vikki

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Check-in was easy. Receptionist was friendly and efficient.
Stayed 1 night in Sep 2024

10/10 Excellent

Clifton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Aubri

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located for what I needed to do. It wasn’t hard to find. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

4/10 Poor

Renee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The mattress pad was dirty. The breakfast is expensive for what they serve. The lady who checked us in was not friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were clean and comfortable, enjoyed our stay. Was disappointed that there was no furniture to sit in on the roof top patio.
Stayed 2 nights in Aug 2024

6/10 Okay

siavash

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

siavash

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Stayed 3 nights in Aug 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities
A-
Stayed 3 nights in Aug 2024

6/10 Okay

Jonathan

Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the fact that there were not enough Keurig cups, nor was there adequate creamer and sugar for coffee in the morning. The refrigerator was not plugged in when we arrived. There was a water issue near the refrigerator which was solved efficiently.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Hotel was top notch.
Stayed 1 night in Aug 2024