Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.
Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Jacksonville Inn features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This Jacksonville hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.
Best Western Jacksonville Inn is a smoke-free property.
Guests are offered a complimentary full breakfast.
Languages
English
Property amenities
Internet
Available in all rooms: High-speed internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast
Things to do
24-hour gym
Indoor pool
Family friendly
Free crib
In-room microwave
Indoor pool
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
2 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LED TV with cable/satellite channels
MP3 dock
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Free local calls
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville
Best Western Jacksonville Inn Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 304 out of 619 reviews" "
10 - Excellent
304
Rating 8 - Good. 198 out of 619 reviews" "
8 - Good
198
Rating 6 - Okay. 67 out of 619 reviews" "
6 - Okay
67
Rating 4 - Poor. 30 out of 619 reviews" "
4 - Poor
30
Rating 2 - Terrible. 20 out of 619 reviews" "
2 - Terrible
20
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Dawn
Aug 17, 2024
Liked: Cleanliness, staff & service, amenities
The staff was friendly and the place was very clean. EVERTHING sparked! The breakfast was also good, and the place was nice and quiet. I took off stars because of the odor, especially in my room. I couldn't place it, but I suspected it was because this is an older hotel and it's hard to get old odors out. If I was going to stay in the room all day I would have asked for a different room, but I was gone all day and only needed it at night. I got used to it after several minutes. Otherwise, the place was comfortable and the price was right.
What was good - upsizing to essentially a double sized room was inexpensive. Bedding, towels, bathroom and sink areas were clean. What was not so good - very strong musty smell. The room is in serious need of re-carpeting. We bought fabreeze and a stand alone air freshener from the HyVee but it didn't help much. There were fans blowing in the hallways so we figured the entire hotel had issues and did not ask to change rooms. The upstairs hallway was also a little spongey walking to our room, like the subfloor didn't have enough support. There has definitely been water damage. All in all, the room had potential, but I couldn't recommend it in its current condition.
Bed was not super comfortable. Breakfast was good. Fast service for the couple of items we requested. Pool area was nice. Thought it was a little pricey for the stay. Probably would find a cheaper option next time.
Our entire room was wet. The beds, the floor, everything. There had dehumidifiers set up all over the halls but it didn’t seem to help. We weren’t allowed to hang out in the lobby either. It was very strange. We were there with our whole softball team for a state tournament and had to be outside to be together at the hotel. They just weren’t very nice and accommodating. Wouldn’t recommend the place.