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Village West Resort & Hotel

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Village West Resort & Hotel

Lake
Indoor pool, seasonal outdoor pool
Marina
Aerial view
Gift shop

Reviews

6.0 out of 10

Popular amenities

  • Hot Tub
    Hot Tub
  • On private beach
    On private beach
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
20785 170th St, Spirit Lake, IA, 51360
  • West Okoboji Lake
    1 min walk
  • Gull Point State Park
    6 min drive
  • Pike's Point Beach
    9 min drive
  • Spencer, IA (SPW-Spencer Municipal)
    26 min drive

Room options

Select Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, bed sheets

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Lake Okoboji Resort & Conference Center

Pool
Breakfast included
Pet friendly
Kids pool
4.0 out of 5, Very Good, (669)
The price is $89
per night
$113 total
includes taxes & fees
Dec 8 - Dec 9
Lake Okoboji Resort & Conference Center

About this property

Village West Resort & Hotel

Spirit Lake resort with private beach
Spend the day playing on Village West Resort & Hotel's private white sand beach then return to dine at one of the resort's 2 restaurants.
Village West Resort & Hotel offers 70 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
A private beach and an outdoor tennis court are featured at the resort. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Village West Resort & Hotel like a seasonal outdoor pool, an indoor pool, and a children's pool.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers outdoor tennis courts, a spa tub, and a fitness center. Complimentary uncovered self parking is available on site.

Village West Resort & Hotel has designated areas for smoking.

Betsy's (open winter) - This diner specializes in American cuisine and serves breakfast and lunch.
Boathouse (open summer) - This beachfront coffee shop serves breakfast and lunch. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Betsy's (open winter)
  • Boathouse (open summer)

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Spa tub
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Dock
  • On a lake
  • On a private beach
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from June to September

Property is also known as

Village West Resort Hotel Spirit Lake
Village West Resort Hotel
Village West Hotel Spirit Lake
Village West Spirit Lake
Village West & Spirit Lake
Village West Resort & Hotel Resort
Village West Resort & Hotel Spirit Lake
Village West Resort & Hotel Resort Spirit Lake

Village West Resort & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 160 reviews" "
Rating 8 - Good. 30 out of 160 reviews" "
Rating 6 - Okay. 48 out of 160 reviews" "
Rating 4 - Poor. 42 out of 160 reviews" "
Rating 2 - Terrible. 20 out of 160 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ranya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Discussing hotel, everything dirty, spider’s web you can see it inside the hotel around windows, the room bedding I don’t think they changed it after checkout because you can smell it, no even glasses to drink a water or cups for coffee, the only thing you can find in the bathroom bar of soap, the customer service at the time of the checking in was rude. Need lots of updates
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed how large the whole property was. There was a lot to do and it wasn't overcrowded. Only bad thing is, there are courts and other activity area's available, but they don't have rackets, clubs etc to check out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good people
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look somewhere else...
Pretty gross. No way that there have been any updates to this place since they won an award in 1997. Was staying with the rest of our team and it was probably our last.
Stayed 2 nights in Jun 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Okoboji had record rains this spring, and that caused some flooding into the vestibule for our hotel building. The smell was awful, and we had to hold our breath going in and out of the building. Apart from that, the rest of the stay was fine.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The A/C would not stay on. The pillows were flat. We went out and bought our own. The shower had a lot of hair in it.
Stayed 4 nights in Jun 2024

6/10 Okay

Andrea

Stayed 2 nights in Jun 2024

8/10 Good

Nicole

Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy rooms, friendly staff
The staff was friendly, but the room was FILTHY. Food, wrappers, empty beverage containers... sticky surfaces clearly not cleaned, the bathroom sink wasn't cleaned and neither was the bathroom floor!! It sounds like I am exaggerating, but I am NOT! I've never seen anything like this before. Also, the hotel property is in a state of disrepair. It looks half-abandoned.
Left on the floor of hotel room.
Also on the floor of hotel room.
Stayed 2 nights in Jan 2024

4/10 Poor

Ang

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Paper thin walls, very noisy, beds are hard as a rock, very outdated and needs more upkeep. Not worth the $100 dollars a night.The staff for the most part were nice.
Stayed 2 nights in Sep 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Julie

Liked: Staff & service
Beds were really hard, not to confortable. Room was not stocked with towels and could be cleaner. Staff was so polite and helpful.
Stayed 1 night in Sep 2023

4/10 Poor

Sally

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial greeting at check in was poor and not aware of how Expedia finance works, no wifi in the room, small tv, fire detector falling from ceiling, sink faucet leaking, no outside door locks, shrubs overgrown, towels old/worn, and overall VERY VERY OUTDATED vintage 1980's. Although the area is great (Okoboji), this room and amenities (or lack of any) is not worth the price paid. I would estimate a $85-90/night would be more appropriate.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Throwback hotel and not in a good way
This hotel is one of the worst in which I have stayed in a long time. The entire facility is extremely run down and dirty. The room furniture is dorm-room quality/condition, and the bed featured a thin mattress and plastic covering and a bedspread that is straight out of the 80s. The restaurant was closed (in a tourist town on a holiday weekend), and several public bathrooms were out of order, as were half of the games in the "arcade". I would not have sat in that hot tub on a dare. WiFi is only available in the lobby, not in the rooms, which don't feature any appliances like a refrigerator or a microwave, despite being nowhere near anyplace to buy food. The only bit of updating was a small flat screen tv. Frankly, I was a little surprised it came with cable stations. The "beach" is small and quickly crowded. The water's edge is maybe forty yards in width. In four days I didn't see any sign of a housekeeping staff anywhere. There were a lot of threats of additional charges for leaving the room in "excessive disarray," but I saw candy wrappers up on top of hallway lights that had been there long enough to support cobwebs. If I had gotten this room at a serious bargain, I could have perhaps looked past the shabby condition and hall monitor atmosphere, but I paid the more per night ($220 on average) than I would have at a chain hotel that would have provided 21st century accommodations. Unless you are desperate and this is the only option, do not waste your money.
Stayed 3 nights in Sep 2023

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness, staff & service
What I liked: - staff was courteous and friendly - boathouse bakery had nice breakfast at reasonable cost What I didn't like: - Weird power outlet wiring in room - single light switch controlled power to all outlets except the bathroom so in order to charge devices overnight we had to unscrew lightbulbs. No information available about this. - Wifi only available in the lobby.
Stayed 2 nights in Aug 2023

4/10 Poor

Connie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property has potential but needs to be upgraded.
Stayed 2 nights in Aug 2023

4/10 Poor

Sean

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Has three separate pools and a beach. Beach was nice but as a whole basically everything else on property is outdated or doesn’t work and staff shows a serious lack of effort or care for the guests. To the point of the owner actually approached us and at least one other couple, that I know of throwing a fit and a temper tantrum about parking while yelling and swearing at us while I had my daughter with me and was trying to back into a spot to unload items. Rooms were musty and had not been cleaned as there were crumbs everywhere. The bedding had multiple visual stains. Called front desk at 9:00 am to get clean towels and at 9:00 pm still had not received any even after offering to come get them. Finally a staff member after groaning about it brought three towels and said he was sorry that they were short staffed. I could go on, but I will just say that for almost $300.00/ night I would look elsewhere…!
Stayed 2 nights in Aug 2023

6/10 Okay

Sandra

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Room was dirty
The room was dirty. Cheese popcorn on the floor next to the bed. A used washcloth on the floor in the bathroom in between the tub & the toilet. Black marks on the sheets (like from a suitcase)? The restaurant/bar was closed until further notice. However, the staff at the front desk were very friendly and helpful.
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The A/C in our room kept shutting off. The pillows on our beds were pretty flat. Indoor pool wasn't too bad. The hot tub had peeling paint. Entire resort is kind of run down.
Stayed 3 nights in Jul 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Time to Update! Horrible Accommodations!
The gentleman who checked us in was great! Super friendly! Unfortunately, that was the only good thing about our stay. We stayed in the hotel portion by the tennis courts. The landscaping was so overgrown that it covered the sidewalk and we had to walk onto the grass to get to the door. The room was not clean. We found a used Arnold's Park wristband, an earring and a child's toy on the floor between the 2 beds. Your website says there are 2 restaurants on site. Both were closed. We took our granddaughter to the arcade. There were 2 change machines and neither worked. Went back to front desk for quarters and then ended up losing half of them in games that took the money, but didn't work. This place needs some SERIOUS TLC! If I owned a timeshare at this place, I would not be happy! I was there 15 years ago and thought it needed work then. Was hoping it had gotten better. NOPE! Will not return or recomend!!
Stayed 3 nights in Jul 2023

8/10 Good

Jeffrey

Stayed 2 nights in Jul 2023

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We'll never stay there again. There was used soap in the shower, one towel in the bathroom, it took 2 days to get more towels and soap. The room had no refrigerator or microwave. The walls are paper thin between rooms. I'll stop complaining here
Stayed 3 nights in Jul 2023