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SureStay Hotel by Best Western Spicer

2.5 star property

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Beach nearby
Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | View from room
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
154 Lake Ave S, Spicer, MN, 56288
  • Green Lake
    ‪1 min walk‬
  • Spicer City Park Beach
    ‪4 min walk‬
  • Spicer City Park
    ‪8 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Poolside (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Balcony, Pool View (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Spicer

Spicer hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a hot tub and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and multilingual staff assistance are onsite. Housekeeping is available on request.
SureStay Hotel by Best Western Spicer offers 31 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site.
SureStay Hotel by Best Western Spicer features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. This Spicer hotel also offers a vending machine, multilingual staff, and a television in a common area. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in July 2022.

SureStay Hotel by Best Western Spicer is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (29 inches high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible spa

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Surestay By Best Spicer Spicer
SureStay Hotel by Best Western Spicer Hotel
SureStay Hotel by Best Western Spicer Spicer
SureStay Hotel by Best Western Spicer Hotel Spicer

SureStay Hotel by Best Western Spicer Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 82 reviews
Rating 8 - Good. 15 out of 82 reviews
Rating 6 - Okay. 9 out of 82 reviews
Rating 4 - Poor. 7 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael A, Salol

Stayed 1 night in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool area and bubble tub, great room and sweet bar across the street on the lake!
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Traveled with family
Liked: Amenities
Hotel was not full and we were put on the second floor without elevator. Ice machine stopped working. Room smelled musty. Check in took 10 minutes. Back entrance near our room was not accessible. Key did not work.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and patient staff. She put up with me when I was tired and crabby at check in.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Staff was rude. Facility is dated and overpriced.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Bretney

Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff was rude and bickering with each other, made a mistake with my payment, had to reverse charges and charge me again. I was told on the phone there were rollaway beds, got there and there were none. Was told, no big deal, the room has a pullout couch. Get to room, no couch .Had to drive 15 miles to buy an air mattress to accommodate our 5th person. They would/could not give us a different room without paying full price for it. My two 16 year old girls were kicked out of the pool at 10 pm (it's open till 12) even though the only signage says under 16 needs supervision. They do not have pool towels by the pool, they give you one for each guest kept in your room. They make you wear wristbands to swim (why??) that disintegrate in the water. Really aggressive signage for smoking anything, anywhere within 50 feet of the building. The room was clean, and Continental breakfast was great, so support staff is doing their job well. We will NOT be returning.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Traveled with family
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia A Lopez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Susanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were so great. Conscientious of customer's needs. Clean and very comfortable !!! . We will stay there again.
Stayed 2 nights in Jul 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was comfortable and seemed new. Staff was friendly. This hotel was the cheapest available option and the location was ideal. My only complaint is that the room felt a little damp and smelled vaguely musty. This was odd because the AC was running the entire time and this should have dried the air. I did notice a couple of small (1") mildew patches near the ceiling above the shower. I didn't notice the damp air or musty smell after a few minutes in the room. I have bad allergies and asthma, but they were not triggered, but I noticed the damp air and mustiness every time I entered the room. The bed never felt at all damp. This was in room 106. I'd stay there again, but hope that management will figure out the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well served property for the class of hotel. Close to downtown and Green Lake. I will be coming back.
Stayed 1 night in Jul 2024

6/10 Okay

Jolene, Hamburg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was clean, That's the one good thing I'll say. We were scheduled to be at the property for (2) nights. On night #2 (a Saturday night) the hotel made the decision to close the pool at 7:00 PM for cleaning. That said, we packed up and went home and did NOT stay that night. Totally unacceptable!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024