2/10 Terrible
Trey
Business traveler
Oct 13, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
During my recent stay, I encountered mixed experiences. While some staff members were friendly, I found the pricing somewhat high for the accommodations provided. Despite this, I decided to proceed with my reservation. Upon entering my room, I noticed an unusual odor, but I chose to overlook it initially.
However, my discomfort grew when I spotted the first bug crawling along the wall. Although I managed to remove it, I subsequently dealt with five additional bugs throughout the night. When I approached the front desk to address the issue, I encountered a language barrier, requiring the use of a translator. The staff member suggested that I speak with the manager the following morning, to which I agreed.
The next day, I let my dog outside and, upon returning to the room, my wife discovered another bug on the wall. After reporting this, we were moved to an upstairs room. Unfortunately, within an hour of settling in, I found yet another bug behind the curtain. At this point, I was quite frustrated, and my wife was understandably upset.
After attending an event, we returned to our room later that night, only to find a bug crawling up the bathroom wall as we prepared for showers. This experience has caused considerable stress, and although I tried to remain composed throughout, I cannot overlook the numerous issues encountered during this stay. Regrettably, I do not foresee returning in the future.
Trey
Stayed 2 nights in Oct 2024
