4/10 Poor
Shane
Aug 26, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor weekend stay
We booked a 2 night stay at the ship we arrived on the Saturday afternoon to be handed the keys to the room and the front door of the pub by a friendly young lady behind the bar.we went to the room and were quite shocked to find over the course of the weekend fult after fule with the room which reflected on are stay .The fults were from the door at the top of the stairs banging everytime someone went through it because it needed adjusting ro large cracks in the bathroom sink shower fitting coming off in your hand went you used the shower the sink tapes didn't work properly after a few seconds of running the hot tap the water became scolding hot but there was no sign warning of this hate to think some small child used the sink as we know children love messing with water as they would of burnt there hands very badly. There were stains on the carpet dust on the fitting the blind on one of the windows was broken so the sunlight stremed in from 6am so no chance of a lay in. There wasn't any staff members around before midday and not after 5 pm on the Sunday so felt the was zero customer service i could go on but i think you will get the idea. On a positive note the bar food was excellent on the Saturday evening and the young lady who waited on are table was very polite 5 stars 🌟 for her thank you .
Shane
Stayed 2 nights in Aug 2024