The Ilfracombe House Hotel - near Cliffs Pavilion

4.0 star property

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Photo gallery for The Ilfracombe House Hotel - near Cliffs Pavilion

Front of property
Standard Twin Room, 2 Twin Beds, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Family Apartment, 2 Bedrooms, Kitchen | Private kitchen | Fridge, coffee/tea maker, electric kettle
Exterior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
9-13 Wilson Road, Southend-on-Sea, England, SS1 1HG
  • Southend Cliff Gardens
    ‪1 min walk‬
  • Cliffs Pavilion
    ‪6 min walk‬
  • Southend Pier
    ‪12 min walk‬
  • London (SEN-Southend)
    ‪6 min drive‬

Room options

Standard Single Room, 1 Twin Bed, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Family Apartment, 2 Bedrooms, Kitchen

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room, 2 Twin Beds, Ensuite

  • 96 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Luxury Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Bedroom, Ensuite

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Ilfracombe House Hotel - near Cliffs Pavilion

4-star Southend-on-Sea guest house with restaurant
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and conference space. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Ilfracombe House Hotel - near Cliffs Pavilion offers 20 accommodations with complimentary newspapers and coffee/tea makers. This Southend-on-Sea guesthouse provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 140 square feet (13 square meters) include conference space. This Victorian guesthouse also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Ilfracombe House Hotel - near Cliffs Pavilion is a smoke-free property.

A complimentary English breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
The Ilfracombe House Hotel - near Cliffs Pavilion has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 6 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free English breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between August 21 and August 21.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GBP 12.00 per room (one-way)
  • Nearby parking fee: GBP 6 per day (16 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Ilfracombe House
Ilfracombe House Hotel
Ilfracombe House Hotel Southend-on-Sea
Ilfracombe House Southend-on-Sea
Ilfracombe Southend-on-Sea
Ilfracombe House Guesthouse Southend-on-Sea
Ilfracombe House Guesthouse
The Ilfracombe House
The Ilfracombe House Hotel near Cliffs Pavilion
The Ilfracombe House Hotel - near Cliffs Pavilion Guesthouse

The Ilfracombe House Hotel - near Cliffs Pavilion Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 413 reviews
Rating 8 - Good. 129 out of 413 reviews
Rating 6 - Okay. 29 out of 413 reviews
Rating 4 - Poor. 8 out of 413 reviews
Rating 2 - Terrible. 3 out of 413 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside pleasure
Brilliant stay. Everything fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, beautiful bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated exactly where we needed to be. The room was large & spacious, furniture had an antique feel and the whole experience was exceptional. Recommend
Stayed 1 night in Jan 2025

8/10 Good

Russell

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Room was double booked, so we had to have 2 rooms of which one was not en suite & had to share a toilet. My room was very cold & windows rattled all night, room 2 was very small. Staff were very friendly & helpful but whole hotel seems very dated
Stayed 1 night in Jan 2025

10/10 Excellent

caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
university vist
Friendly and helpful, and seemed a nice area. Parking was on the road with permit but we arrived mid afternoon so no problem finding space but full early evening. The breakfast was nice in a proper old fashioned guest house sort of way.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Barry

Liked: Staff & service
Fantastic service
Stayed 1 night in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight for a show
Compact, clean and efficient. Very friendly and excellent service throughout. Street parking but with a voucher and assistance. Breakfast excellent and well served. Good all round experience.
Stayed 1 night in Nov 2024

8/10 Good

tolulope

Liked: Staff & service
Great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night as we had a night out at the cliffs pavilion excellent service friendly people would definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy. It did what it said on the tin. A little old fashioned.... which was right nice!! Local to The Cliffs for a show. Early check-in was very welcomed alone with parking, so able to go off, have a walk, a drink & enjoy the show.
Stayed 1 night in Oct 2024

10/10 Excellent

Mandy

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perfect location for Cliffs Pavilion
Staff were friendly but hotel was dated and room was very dusty and worn. Bathroom was clean and towels and bedding appeared clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating to my needs
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Yaa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not good at all because they disappointed me for family apartments I booked and gave me other rooms, so my family was not happy so we decided to check out 3night after instead of 7nights.
Stayed 7 nights in Aug 2024

6/10 Okay

Glenn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was a little bit dayed not all the windows opwned amd ones.that sis open disnt close properly bits of floor missing innkitchen just needed a bit of a.freshen up but ok in generam
Stayed 2 nights in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and homely
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service
A very well run hotel in a fantastic location.
Stayed 2 nights in Jul 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and average condition but very clean. It is 17 minute walk to Southend Central train station. Hotel has a wonderful breakfast in a delightful breakfast room overlooking the garden or street. It is easy walking to the Pier or High Street for shopping or along the ocean promenade.
Stayed 1 night in May 2024