Leonardo Hotel Southampton

4.0 star property

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Photo gallery for Leonardo Hotel Southampton

Bar (on property)
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Charlotte Place, Southampton, England, SO14 0TB
  • Mayflower Theatre
    ‪10 min walk‬
  • WestQuay Shopping Centre
    ‪11 min walk‬
  • Southampton Cruise Terminal
    ‪5 min drive‬
  • Southampton (SOU)
    ‪13 min drive‬

Room options

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room (Double and Single )

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Room (Double and Single )

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double or Twin Room, 2 Double Beds (Double and Single )

  • Sleeps 3
  • 2 Double Beds

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Double and Sofa room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double or Twin Room (Double and Single )

  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Leonardo Hotel Southampton

4-star hotel in The Polygon
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and dry cleaning are onsite.
Leonardo Hotel Southampton offers 270 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Southampton hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Leonardo Hotel Southampton has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Leonardo Hotel Southampton has a restaurant serving breakfast, lunch, and dinner.
Bar and Grill - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Latvian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Inn Southampton
Jurys Southampton
Southampton Jurys Inn
Jurys Hotel Southampton
Jurys Inn Southampton Hotel Southampton
Southampton Jurys Hotel

Leonardo Hotel Southampton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1149 reviews
Rating 8 - Good. 303 out of 1149 reviews
Rating 6 - Okay. 148 out of 1149 reviews
Rating 4 - Poor. 47 out of 1149 reviews
Rating 2 - Terrible. 42 out of 1149 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Jan 2025

8/10 Good

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Jan 2025

8/10 Good

Alexanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on the 18th January and the gentlemen that was on reception gave us a very warm welcome, was very polite and gave us all the information that we needed. The room and facilities was very nice, bed and pillows were comfortable. The bathroom was quite dated compared to the room itself, there was a stain on the shower curtain. Good value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Leighton

Stayed 6 nights in Jan 2025

10/10 Excellent

Ka Yuet Anna

Stayed 1 night in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Vey comfortable and excellent service
Stayed 1 night in Jan 2025

8/10 Good

Nena

Stayed 1 night in Dec 2024

10/10 Excellent

Makenna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable, available taxis, and very helpful staff! We left out luggage there for both a late and early checkout, they were very nice! Shout out to Louis for being so cool.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They staff were all really friendly and efficient. The booking and paying was not good at all. I had paid upfront and they asked for it again. I was double charged for food and when I queried it I was refunded but it takes up to 6 days! If I hadn’t queried it, they would have taken it. The hotel blamed Expedia but I am not so sure as this is the second time! This spoiled my stay!
Stayed 1 night in Jan 2025

8/10 Good

Jo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reception check in disappointment :(

Great overall stay in good location. No free parking is always a drag. However, lots of paid for parking can be found. I used Your Parking app and found a space within a few minutes walk of the hotel. Check in wasn’t smooth even though I pre paid for 5 nights and completed the pre-registration online before my stay. Check in took over 20 mins while the receptionist kept repeating the check that I had indeed pre-paid! 4 other couples passed me with smooth check ins while I had to stand at the side and wait and wait! I think this is because I’m a young looking professional and the receptionist didn’t seem to believe me that I was who I said even though I had ID that matched the booking. This is a shame as I need hotel stays frequently. Apart from this issue, I loved my deluxe room and general hotel facilities. Food: I would wish to see more gluten free options available in the restaurant as I had to order from just eat each night and eat in my room which isn’t as relaxing as a meal in the restaurant after a days work.
Stayed 5 nights in Jan 2025

8/10 Good

Jeff

Traveled with partner
Disliked: Cleanliness
Excellent location for city centre, Hospiality tray had no bucuits, was not refilled. Room was not serviced despite speaking to staff. Hotel was dissapointing, especially as we had stayed before at the other Leonardo Grand in West Quay, Southampton which was excellent. Overall adaquate
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Grace W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not given a free drink voucher

This has always been our hotel of choice, and each time we visit, we expect to receive a complimentary beverage coupon for the lounge. I noticed many guests enjoying this benefit during our stay. When I inquired about our voucher, I was informed it was only available for executive suites, which we have been upgraded to in the past as loyal customers. I asked if an upgrade was possible this time, but was told no, and as a result, we did not receive the drink voucher. I was quite disappointed by this experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great southampton stay 👍

The hotel is excellent value, with great staff. The rooms are clean and comfortable with a good bathroom. The restaurant and bar has a great variety of food and drinks, all in all its the place to stay when visiting Southampton.
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kenny

Stayed 2 nights in Dec 2024

2/10 Terrible

Masooma

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs visiting family locally
Stayed 2 nights in Dec 2024

2/10 Terrible

Magdalena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Avril

Stayed 1 night in Dec 2024

6/10 Okay

David

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Stayed 1 night in Dec 2024

8/10 Good

Nick

Stayed 1 night in Nov 2024