ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    ‪10 min walk‬
  • WestQuay Shopping Centre
    ‪12 min walk‬
  • Southampton Cruise Terminal
    ‪13 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

Hotel in Southampton City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Ibis Southampton Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 419 out of 1012 reviews
Rating 8 - Good. 307 out of 1012 reviews
Rating 6 - Okay. 176 out of 1012 reviews
Rating 4 - Poor. 69 out of 1012 reviews
Rating 2 - Terrible. 41 out of 1012 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Louise

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the train station and very little noise.
Stayed 1 night in Jan 2025

6/10 Okay

Yo

Traveled with family
seems the bed too small for single bed..
Stayed 1 night in Jan 2025

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and price Felt clean and safe and ataff very helpful
Stayed 1 night in Jan 2025

8/10 Good

Ulrik

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely employees, friendly and helpful and eager to help make your stay as good as possible. Breakfast was also a treat, make sure you partake in it.
Stayed 2 nights in Jan 2025

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and services will certainly stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graeme, Kirkintilloch

Stayed 1 night in Jan 2025

10/10 Excellent

Jitendra

Traveled with partner
Good location. Great price. Food felt overpriced for the quality served.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Check in staff very kind and efficient.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

8/10 Good

PHAN

Traveled with partner
Liked: Amenities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Elena

Traveled with group
Disliked: Staff & service
Room was small but clean enough, no lock on the bathroom door. However we saw a few rats just outside the building after parking (which was £10 a day…) Check in was easy however our room number (me and my friend, both women in our early 20s) was said out loud to a busy lobby which made us feel a little unsettled. We got back to the hotel late at night and had to again say our room number out loud to be let in. Instead of this, a staff member said “What there’s four of you in one room?” as our friends had walked us back and did not open the door (in -2 degree weather lol) until I explained this. Other Ibis hotels I’ve stayed in have been a lot better however :)
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Clean . Great bar. Would stay again .
Stayed 1 night in Jan 2025

10/10 Excellent

SUK KUEN EVA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with some vending machines!!
Stayed 1 night in Dec 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All good
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and reasonably priced

Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.
Stayed 1 night in Dec 2024

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overnight stay before Cruise

The room was very basic even though we chose the higher standard hotel. We struggled to bring our cases in as bathroom door open and no room to manoeuvre. Only three teabags and four milk in room . We were both quite cold in the night . The positives was a comfortable mattress and a very quite room. The breakfast was good and staff very obliging.
Stayed 1 night in Nov 2024

8/10 Good

JUDY

Traveled with group
Liked: Cleanliness, staff & service
Only negative was no USB port and room was warm. Loved everything else and would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with comfortable bed. Can see cruiseport from hotel room window.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024