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DoubleTree by Hilton Southampton

4.0 star property

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Photo gallery for DoubleTree by Hilton Southampton

Exterior
Restaurant
Reception
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • University of Southampton
    ‪3 min drive‬
  • The Common
    ‪3 min drive‬
  • Southampton General Hospital
    ‪6 min drive‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

DoubleTree by Hilton Southampton

Southampton hotel close to University of Southampton
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Southampton offers 135 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center, 13 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2022.

DoubleTree by Hilton Southampton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Southampton has a restaurant on site.
Bracken Place Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bracken Place Bar
  • Bracken Place Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (44 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Raised toilet seat (17 inches high)
  • Roll-in shower (60 inches wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Self parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

DoubleTree by Hilton Southampton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 150 out of 313 reviews
Rating 8 - Good. 79 out of 313 reviews
Rating 6 - Okay. 46 out of 313 reviews
Rating 4 - Poor. 15 out of 313 reviews
Rating 2 - Terrible. 23 out of 313 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ILONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the room, however breakfast was terrible.
Stayed 1 night in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and tge hotel was lovely and comfortable.
Stayed 6 nights in Nov 2024

10/10 Excellent

Steven

Stayed 1 night in Nov 2024

8/10 Good

Nigel

Stayed 3 nights in Nov 2024

8/10 Good

James

Stayed 1 night in Nov 2024

10/10 Excellent

Ahoefa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to. Great customer service. However, not close to the city center.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a fab 2 night stay at this property. We used it as a base whilst we visited Paulton’s park which is 20 minutes away. There were lots of other families there doing the same and you could tell that the staff were used to children. Claire in the restaurant was amazing with my daughter and made her feel like a VIP. The food was ok, but we paid a very reasonable price for it. The portions were quite large and we felt well fed for the money. The bar had a great choice of beer and wine. We struggled to get our firestick working and the staff were really helpful at getting that sorted too. I would absolutely stay here again and recommend it to others. The only complaint I had is that we could hear a lot of what the guests in the room ajoining ours were saying. We were fortunate that they were a quiet couple who settled down at 9pm, but this could have been more of an issue.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ryan

Stayed 1 night in Oct 2024

2/10 Terrible

Marta

Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Sep 2024

2/10 Terrible

Georgia

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a standard room and was very impressed - bed was comfortable and pillows were fluffy and clean (no lumps!). Full size bathroom products, amazing shower, free water in room, cookie on arrival. Convenient for town centre, short taxi drive away. Highly recommend!
Stayed 1 night in Oct 2024

6/10 Okay

susan

Stayed 1 night in Aug 2024

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy as close to the airport, hospital and town
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but service needs to improve
Functional hotel and convenient location for business meetings in Southampton, with nearby public transport links. Whilst good overall, it was let down by service issues. For example, on check-in, the door to the first room allocated was latched from the inside! Furthermore, the fresh fruit options at breakfast became less and less, every day, and there was a long delay for my poached eggs and it was the first time I have had poached eggs that were more like hard boiled eggs!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Great stay, very clean and staff very attentive
Stayed 1 night in Sep 2024

10/10 Excellent

Anton

Business traveler
Liked: Amenities
Great property fun reception staff
Stayed 1 night in Sep 2024

4/10 Poor

Gareth

Business traveler
No food as I arrived after 9, charge for parking (pet hate), poor overpriced breakfast. Nice enough bed but Travelodge have them.
Stayed 1 night in Sep 2024

8/10 Good

ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay. Very friendly and efficient check-in. Clean spacious room. Seamless checkout.
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was ok - bit dated. Had to pay for parking despite it being a standalone hotel . Room service was poor - food was delivered uncovered to room and cold! Expensive for what it was .
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities and friendly staff , god be the buffet breakfast let the whole B&B experience down
Stayed 1 night in Aug 2024