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Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

3.5 star property

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Photo gallery for Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Hallway
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning
$152
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
80 John Roberts Rd., South Portland, ME, 04106
  • Maine Mall
    ‪3 min walk‬
  • Thompson's Point
    ‪5 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 294 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(75 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

10.0 out of 10
Exceptional
(2 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 347 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(150 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(25 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

3.5-star South Portland hotel walkable to Maine Mall
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Colonial hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2022.

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Colonial architecture
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel Maine Mall / PWM Portland Airport

Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1466 out of 2812 reviews
Rating 8 - Good. 748 out of 2812 reviews
Rating 6 - Okay. 335 out of 2812 reviews
Rating 4 - Poor. 149 out of 2812 reviews
Rating 2 - Terrible. 114 out of 2812 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

aaron

Traveled with partner
Great room. Staff was friendly
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value by the airport. Surprisingly quiet. Very comfortable bed and had a large (by mini fridge standards) fridge, which was Beverly convenient.
Stayed 1 night in May 2025

8/10 Good

Marilu, Readfield

Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, amenities
It was clean and the staff were pleasant
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Staff was helpful and accommodating. Would stay here again.
Stayed 3 nights in May 2025

4/10 Poor

Mary

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel overall was in a decent location and in good condition given its clear age. My main complaint had to do with the service and misinformation. Don't bother paying more for queen beds because this hotel does not have any. We had multiple rooms with different bed sizes and the doubles and the queens were the same size. The front desk even had the audacity to initially put us in two double rooms, knowing that they don't have queens, and did not move us until we asked. Even then, we did not receive a room with queen beds. They then feigned ignorance and said that they would refund the difference if Hotels.com called and asked. They told Hotels.com that they will not give the difference, further convoluting the conversation. Stay here if you wish, but don't get scammed.
Stayed 3 nights in May 2025

10/10 Excellent

Jamey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2025

6/10 Okay

Danielle

Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although we didn’t need it this trip, I love that there was an easily accessible washer and dryer on our floor! So thoughtful. Everything was clean and fresh! Would stay here again for sure!
Stayed 1 night in May 2025

8/10 Good

Toni

Business traveler
Liked: Cleanliness, property conditions & facilities
Property was clean staff was friendly
Stayed 1 night in May 2025

4/10 Poor

Eric

Traveled with partner
Disliked: Cleanliness, amenities
Very meh
Stayed 1 night in May 2025

6/10 Okay

Paul

Close to a mall/airport and 20 minutes from sights to see.
Stayed 2 nights in May 2025

2/10 Terrible

Heather

Traveled with partner
Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Room comfort
5th time we stay here, usually much better than this time. Outside area trash was out of control, wasn’t the type of room we reserved, a few other check in glitzes. We give it another try, 4 out of 5 good experiences isn’t to bad just disappointing.
Stayed 2 nights in May 2025

8/10 Good

elvis

Go
Stayed 1 night in May 2025

8/10 Good

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is available and works hard to provide a good experience to guests
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Stayed 1 night in May 2025

8/10 Good

Jasmyn

Stayed 2 nights in May 2025

4/10 Poor

Alexis

Stayed 3 nights in May 2025

6/10 Okay

Renee

Disliked: Staff & service, amenities
It’s an average hotel. It’s good for a one night stay. There were some sketch people staying a couple rooms down from me, in and out visitors. The cleaning staff were still cleaning rooms at 6pm. After that was done it was fairly quiet until my neighbors came in obnoxiously around 12, 1 and then 2am. I had an early flight so I wasn’t impressed, but not really the hotels fault. It was a cheaper rate, so I will pay more next time and stay elsewhere.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

8/10 Good

Megan, Vaudreuil-Dorion

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was close to highway access and in a quiet area. Was loud during the mornings due to young children running through the halls - could hear almost every sound and the fan didn’t work all the time, but it was clean and comfortable. The gym needs some updating weight wise as it goes from 10 lbs directly to 25, no in between.
Stayed 1 night in May 2025

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the beds were very comfortable
Stayed 3 nights in May 2025