Ratings based on 1,077 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Hotwire Verified Reviews
3 out of 5
by A verified traveler

Posted May 5, 2024 on Expedia
Property was nice, but most of the staff was rude. They give off a very “you’re SOL” type of attitude. The front desk staff was not helpful with parking and questions about the hotel or room. Bill, the concierge is the only reason I’m not giving one star. He was so nice and helpful about tourist attractions.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 4, 2024 on Expedia
5 out of 5
by A verified traveler

Posted May 1, 2024 on Expedia
Its pretty much dead center of the City life in SF. We walked back from the club after a day if bar hopping through the City. Bathrooms are really clean so thats a good sign in my opinion.
Comment from Hotel Management
May 1, 2024 by BK, Hotel Management
We are so glad you enjoyed the hotel.
5 out of 5
by A verified traveler

Posted Apr 22, 2024 on Expedia
Great employees and valet. Everyone was super positive and super nice. The room AC seemed to not be effective. It was warm all night . Beds were incredibly comfy and room was cozy. Will stay again.
Comment from Hotel Management
Apr 23, 2024 by BK, Hotel Management
We are glad you largely enjoyed your stay. thank you for the feedback.
4 out of 5
by A verified traveler

Posted Apr 21, 2024 on Expedia
The hotel was excellent, very comfortable, slept like a baby. The streets nearby were filthy, several sketchy characters walking around, but i had no issues
Comment from Hotel Management
Apr 23, 2024 by BK, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 19, 2024 by BK, Hotel Management
We are so glad you enjoyed your stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2024 on Expedia
5 out of 5
by A verified traveler from Cincinnati

This traveler left a rating score only Posted Apr 15, 2024 on Expedia
5 out of 5
by A verified traveler

Posted Apr 10, 2024 on Expedia
True luxury!
Comment from Hotel Management
Apr 10, 2024 by BK, Hotel Management
We are so glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Apr 9, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by BK, Hotel Management
We are so glad you enjoyed your stay.