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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

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Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Free daily continental breakfast
BBQ/picnic area
Aerial view
Family Room | Minibar, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Laundry
$118
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
6 West Street, South Carnarvon, WA, 6701
  • Fascine Boardwalk
    ‪1 min walk‬
  • Carnarvon War Memorial
    ‪12 min walk‬
  • Lighthouse Keepers Cottage
    ‪6 min drive‬
  • Carnarvon, WA (CVQ)
    ‪6 min drive‬

Room options

View all photos for Executive King Room

Executive King Room | Minibar, desk, blackout drapes, iron/ironing board

Executive King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, iron/ironing board

Family Room

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Queen Room

Minibar, desk, blackout drapes, iron/ironing board

Executive Queen Room

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3

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About this property

Hospitality Carnarvon, SureStay Collection by Best Western

3.5-star South Carnarvon hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This South Carnarvon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Hospitality Carnarvon, SureStay Collection by Best Western has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 9 AM.
Sails Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.94 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 846 reviews
Rating 8 - Good. 402 out of 846 reviews
Rating 6 - Okay. 87 out of 846 reviews
Rating 4 - Poor. 21 out of 846 reviews
Rating 2 - Terrible. 17 out of 846 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bronwen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. We had issues with the TV & the reception guy came over very quickly & sorted with a tune up. The room cleanliness was sub standard…I didn’t realise how bad until I closed the toilet door….used toilet roll, grit & dirt that looked like it had been accumulated over weeks/months. Interestingly, there was a staff member in the room when we went in….apparently checking the room? Housekeeping?? Air con was beeping constantly overnight until we turned it off at the power point. I have given this place several chances but won’t be back.
Stayed 1 night in May 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, room comfort

Certainly would consider staying there again

We have stayed before so knew what to expect. The decor is a bit tired but the breakfasts are good and the beds were comfy.
Stayed 1 night in May 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashton

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashton

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Janice, Almonte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but could use a refresh. Reataurant was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room. Lovely breakfast with a lot of selection.
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed good shower Parking near room. Good breakfast included. Gardens need maintenance
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was a comfortable stay good bed and shower. Excellent breakfast/good choice.included in stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely to be recognized and welcomed by the breakfast attendant when I went in for breakfast on my first morning. She remembered me from my previous visit.
Stayed 2 nights in Mar 2025

2/10 Terrible

Gurjeet

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Gluten free options were available
Stayed 1 night in Jan 2025

8/10 Good

Roberta

Stayed 1 night in Dec 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Stay Carnarvon by Best Western is a good hotel. The hotel is dated, but the rooms are spacious and kept clean, as is the outdoor pool area. The complimentary breakfast is a nice addition to any stay. The staff are friendly and attentive. Sails Restaurant is one of the best restaurants in Carnarvon for dinner. Excellent meals.
Stayed 1 night in Dec 2024

8/10 Good

Daleen

Traveled with family
Liked: Cleanliness, staff & service
The staff were really friendly and helpful. Although the buildings are old it was clean and neat. Very convenient to have the restaurant so you don’t have to travel for dinner. I enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

elizabeth, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location 😁
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location near the river
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Clean, comfortable and affordable accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Ronald, Thornleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and pleasant surrounding.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Nice stay but the water pressure in the shower is bad…
Stayed 1 night in Sep 2024