See all properties

Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

Choose dates to view prices

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

BBQ/picnic area
Bar (on property)
Family Room | Minibar, desk, blackout drapes, iron/ironing board
Reception
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
6 West Street, South Carnarvon, WA, 6701
  • Fascine Boardwalk
    ‪1 min walk‬
  • Carnarvon War Memorial
    ‪12 min walk‬
  • Lighthouse Keepers Cottage
    ‪8 min drive‬
  • Carnarvon, WA (CVQ)
    ‪3 min drive‬

Room options

View all photos for Executive King Room

Executive King Room | Minibar, desk, blackout drapes, iron/ironing board

Executive King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, desk, blackout drapes, iron/ironing board

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, iron/ironing board

Family Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Queen Room

Minibar, desk, blackout drapes, iron/ironing board

Executive Queen Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Triple Sheeting, Flat Screen Television, Ipod Dock, Free Wireless Internet, Free Cable Television And Movies, Continental Breakfast

  • Sleeps 2
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Triple Sheeting, Flat Screen Television, Ipod Dock, Free Wireless Internet, Free Cable Television And Movies, Continental Breakfast

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

Minibar, desk, blackout drapes, iron/ironing board

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Food court

Carnarvon Motel

  • Pool
  • Waterslide
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (402)
The price is $106
per night
$117 total
includes taxes & fees
Apr 18 - Apr 19
Carnarvon Motel

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

3.5-star South Carnarvon hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This South Carnarvon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Hospitality Carnarvon, SureStay Collection by Best Western has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 9 AM.
Sails Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 71009050560

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 313 out of 824 reviews
Rating 8 - Good. 390 out of 824 reviews
Rating 6 - Okay. 85 out of 824 reviews
Rating 4 - Poor. 21 out of 824 reviews
Rating 2 - Terrible. 15 out of 824 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Roberta

Stayed 1 night in Dec 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Stay Carnarvon by Best Western is a good hotel. The hotel is dated, but the rooms are spacious and kept clean, as is the outdoor pool area. The complimentary breakfast is a nice addition to any stay. The staff are friendly and attentive. Sails Restaurant is one of the best restaurants in Carnarvon for dinner. Excellent meals.
Stayed 1 night in Dec 2024

8/10 Good

Daleen

Traveled with family
Liked: Cleanliness, staff & service
The staff were really friendly and helpful. Although the buildings are old it was clean and neat. Very convenient to have the restaurant so you don’t have to travel for dinner. I enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

elizabeth, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location 😁
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location near the river
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Clean, comfortable and affordable accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Ronald, Thornleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and pleasant surrounding.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Nice stay but the water pressure in the shower is bad…
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Nice clean room, good size, nice continental breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Bryanna

Traveled with family and small children
Very dismal. Room was clean, but upon arrival we found a rotten apple, some rubbish and toys leftover. Aircon was very noisy, and flucated between cold/warm. Bathroom was spacious, but with very limited air flow, there was mould all on the ceiling in the bathroom. No fresh water available, and not allowed to cook any food in the rooms - BBQ was dirty and nothing available to clean it and restaurant has no "normal food", everything was super fancy. Room service came once in 5 days, but only towels were swapped. Bring dishwashing liquid and a sponge if you want to clean your coffee mugs, as there is no way of washing them, and they never got swapped out during our stay. None of the windows can be opened for air flow! They were all bolted shut, even with them caged off Beds were quite comfortable, but the blanket is just stuck in between 2 sheets, making it difficult to stop everything moving around. Loved the quiet and safe location. 5 minutes from town. Definitely not somewhere we would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and comfortable rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Karen Margaret

Stayed 1 night in Jul 2024

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Problems with Hot water for showering Staff had ‘No care factor’
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean the food at restaurant was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Jialiang

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff!
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Don

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024