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Jade Mountain Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jade Mountain Resort

Lobby
Suite (Moon) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Terrace/patio
Exterior
Suite (Moon) | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
1000 Anse Chastanet Road, Soufriere, 00000
  • Anse Chastanet Beach
    5 min walk
  • Turtle Reef
    5 min walk
  • Anse Mamin Beach
    13 min walk
  • Vieux Fort (UVF-Hewanorra Intl.)
    75 min drive

Room options

View all photos for Suite (Star)

Suite (Star) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (Star)

  • 1399 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Moon)

Suite (Moon) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (Moon)

  • 1593 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sun)

Suite (Sun) | Infinity pool | Outdoor pool

Suite (Sun)

  • 1991 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sky)

Suite (Sky) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (Sky)

  • 1647 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Galaxy, piton view)

Suite (Galaxy, piton view) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (Galaxy, piton view)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Jade Mountain Resort

5-star Soufriere resort walkable to Anse Chastanet Beach
Catch some rays at the beach or spend the day relaxing at Jade Mountain Resort's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Jade Mountain Resort offers 29 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Some rates at Jade Mountain Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Jade Mountain Resort features an outdoor tennis court and an outdoor pool. Dining is available at one of the resort's 4 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and 3 bars/lounges. Wireless Internet access is complimentary.

This luxury resort also offers a fitness center, a rooftop terrace, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in August 2023.

Jade Mountain Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Balawoo at ANSE CHASTANET - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Apsara at ANSE CHASTANET - Onsite theme restaurant. Guests can enjoy drinks at the bar. Open select days.
Emerald Vegan Restaurant - Onsite theme restaurant. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Jade Mountain Resort is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 33.60 to 43.20 per person
  • 2 beach bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Apsara at ANSE CHASTANET
  • Balawoo at ANSE CHASTANET
  • Emerald Vegan Restaurant
  • Jade Mountain Club

Things to do

  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Sailing
  • Scuba diving
  • Snorkeling
  • Water sports equipment
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Dock
  • Garden
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 4 floors
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 33.60 to 43.20 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jade Mountain
Jade Mountain Resort
Jade Mountain Resort Soufriere
Jade Mountain Soufriere
Hotel Jade Mountain
Jade Mountain Hotel
Jade Mountain Resort St. Lucia/Soufriere
Jade Mountain St Lucia
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Jade Mountain
Jade Mountain Resort Resort
Jade Mountain Resort Soufriere
Jade Mountain Resort Resort Soufriere

Jade Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 193 out of 211 reviews" "
Rating 8 - Good. 7 out of 211 reviews" "
Rating 6 - Okay. 4 out of 211 reviews" "
Rating 4 - Poor. 4 out of 211 reviews" "
Rating 2 - Terrible. 3 out of 211 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lechante

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing I remember davidson everyone is awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Jordyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Would definitely come again and the butler was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

taha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ideal spot for honey moon or celebrating special occasion with significant other. My wife and I came for our 10 year anniversary and scheduled a photo shoot on the premises. The rooms were surreal. I would highly recommend opting for the room with pool. Stunning views and more spacious room. All in all an Amazing experience from start to finish, highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class views from hotel room!
Stayed 8 nights in Mar 2024

10/10 Excellent

Dominique

Stayed 5 nights in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and beautiful location. Lots of additional activities to do included at the hotel!
Stayed 6 nights in Oct 2023

10/10 Excellent

Janet Lynn

Stayed 5 nights in Jan 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestige property that's managed by amazing people at every level.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joachim, Hoover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

jon

Traveled with partner
Liked: Cleanliness, staff & service
We didn’t leave the room during our stay. Why would we? With a room with a pool, a view to match anywhere on the planet and 24 hour butler service, we just took it all in! It’s excessively rare when a hotel taps into one’s imagination. Jade Mountain is the closest thing to paradise we ever experienced. A !
Stayed 1 night in May 2023

10/10 Excellent

Thayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning and amazing service.
Stayed 5 nights in Aug 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique: This place has the most beautiful views. By far the best on the island. You also get a Major domo which is a Butler to act as your fairy godmother and plan everything for you. I did not even need to think. What I liked: Their level of professionalism was over the top and they were superb in waiting on us. It was the best treatment ever and I didn't have to lift a finger, work up a sweat, they just did everything and were great all around. The food was moderately priced and had great quality and variety. Just outstanding all around and the experience was like no other. I came in hungry and they already had food there and just like they were mind readers. This place with the views, the service, the food was excellent. Dislikes: I did not like the mosquitos. I got bit twice. The rooms have 3 walls, so where the fourth wall would be opened up to the elements. It is beautiful yes, but I would've preferred an option of having blinds because at night when we turned on the lights, moths plagued the place. The mosquitos loved the bathroom, and sometimes it got really hot even with all the fans present. The sun flooded into the room at 5:30 am and the birds sounded like something from the Jurassic period. Again, an option for shades and protection from the outside elements would've been a better option. Overall, a place worth visiting and just a great experience. You are one with nature and everything on the resort was beautiful and something from a dream.
Stayed 2 nights in Jun 2022

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate quality, the staff, food, views, and overall experience at some special level well beyond happy smile face I would want to rate it even higher than that. The end-to-end experience at Jade Mountain is nothing short of elite and spectacular. Some examples - the butler crew is immediately attentive. A step beyond the typical concierge. We needed super glue. One of the butlers went to town to get us some. We needed the front door dead bolt un-jammed. Our butler escorted t maintenance and was there to make sure the job was done right. We saw a piece of art we wanted to purchase but ran out of time to get back to the gallery. No worry, the butler crew coordinated the pickup, the purchase, and the wrapping at the last minute of our stay. While there is so much to write about Jade Mountain, the staff really add that finishing touch. Anything to not like? Just a couple. The resort is about a 35 min ride off a winding dirt and gravel road. There’s something nice about the seclusion but also something a bit unnerving at times. just be ready to feel like you’ve made it when in fact there’s still a good bit to go. LOL. The grounds are a bit of a labyrinth and can be confusing. We stayed on the lower level the first 2 nights, and wished there was an elevator to get back up to the top level. All in all, we had a time to remember that we will never forget. Thank your Jade Mountain!
Stayed 3 nights in Mar 2022

10/10 Excellent

Steven, Plattsburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views, location, and staff. Could not have asked for a better place to have our Honeymoon.
Stayed 5 nights in Nov 2021

10/10 Excellent

Baton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2021

10/10 Excellent

earnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view, the infinity pool, all the island, the beaches and the foodd, it was paradise, love the place, will definitely be back
Stayed 8 nights in Aug 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Place in St. Lucia
This was our second visit to Jade Mountain and it was just as amazing as the first time two years ago. The covid protocols are in full effect but highly nuanced and subtle in how it's applied. The service provided by our Major Domos was exceptional. A minor issue associated with the Spa was managed immediately and to great satisfaction.
Stayed 8 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.
Stayed 1 night in Jun 2021

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, ok service
Hotel is absolutely breath taking. The service however we found very disappointing given the price point. We were told it would be no problem booking any of the excursions we wanted to do, then when we would request to book them were told they were all completely full. Just wish they would have been more honest from the beginning on availability so we would have booked our excursions sooner. Also were told the earliest dinner reservations we could do each night were 8:30PM, we walked in at 6:30PM every night and the restaurant was completely empty....
Stayed 3 nights in May 2021

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021